Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

This company has been absolutely horrible it has cost me so much time stress and tears. I would give it negative a millions stars if I could but unfortunately I have to select at least one. I had to g... Se mer

Betygsatt 5 av 5 stjärnor

I've purchased foreign currency multiple times using another resource. This time I needed Egyptian pounds. My usual resource didn't have them. I did my research and discovered that Egyptian pounds... Se mer

Betygsatt 5 av 5 stjärnor

I couldn't get Turkish lira in my small town. The local JP Morgan/Chase branch said they only bought Turkish lira, they didn't sell it (stockpiling lira I guess). Found this company on line and the... Se mer

Betygsatt 5 av 5 stjärnor

I have dealt with International Currency Express several times, and have recommended them to others. Their service is always fast and professional. I never have to worry if I am getting the best exc... Se mer

Företagsinformation

  1. Valutaväxling
  2. Ekonomisk rådgivning

Informationen kommer från olika externa källor

We have been in business for over 41 years and we have been offering the most competitive rates of exchange we are able to offer. We take great pride in providing the best customer service to ensure you get the currency you need before your trip.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

624 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I always use them

I have used the International Currency Express several times and had received fast and reliable servcie each time, they also have very competative rates, and yes, I did shop around. I will continue to use them for my overseas trips, so much easier and cheaper than going through a local bank (even my own) and I would never go on a trip without local spending money or use a money exchange at an airport or ATM.

9 april 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Buy foreign currency was so easy using…

Buy foreign currency was so easy using International Currency Express, Inc.
Their transaction process is fast, professional, and accurate without the hassle or worry of paying exorbitant transaction fees!

4 april 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick

Quick, easy, and best exchange rate I could find. My order was delivered in 2 days!

3 april 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This is a very efficient operation

This is a very efficient operation. It was easy to convert dollars to decide how much to order of my currencies and the money came within a day or two. My only slight reservation was that delivery requires a signature so you have to be home. It comes USPS not Fedex so I wasnt sure when they would make another delivery attempt though there is a tracking number. In the end I was at home. I definitely will use them again.

3 april 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

There service was absolutely excellent!!

There service was absolutely excellent! I received the cash in about half the time they stated on their website. This is the second time I've used them and each time I received my cash in half the time I expected. The first time they called within an hour or two after I placed the order to verify who I was, then this second time they didn't have to call. I received the cash in various denominations and it was crisp and new. I highly recommend. Although I haven't used the cash in Great Britain yet, but I'm assuming it's real :-)

2 april 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The process easy and quick.

The process was so painless that I taught it was a mistake :0)
My order arrived when it was supposed to arrive. No drama. Easy Breezy. I’ll definitely buy from them again.

30 mars 2019
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Would highly recommend

I have used International Currency Express numerous times. I have always had a good experience. Their exchange rates are better than most and their customer service is excellent.

26 mars 2019
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful customer service

Purchasing foreign currency online requiered more steps after the order was placed online. I’ve used different services in the past that didn’t require addition steps. And the extra steps required downloading their software of preference for secure emails. The customer service was rude, condescending and dismissive. In addition the emails I received had many spelling and grammar errors. Which doesn’t inspire confidence in the company handling your money. If you don’t care enough to write a professional email why would I think you would care about the details of my transaction? After I requested the order by cancelled I received a confirmation email that “because my information couldn’t be verified, my request had been denied” not that I cancelled the transaction because it is much easier to get my cash from an atm or a different service. It seemed both childish and spiteful. I travel internationally at least once a month and I will never even consider using this service again.

26 mars 2019
Omdöme utan inbjudan
Logotyp för AFEX

Svar från AFEX

We apologize for the additional steps to having your order processed. We take identity theft very seriously and for that reason, we have certain tears of security in place to ensure our clients do not fall victims of it. To be compliant with certain FinCen requirements, we may ask that a form be completed, but we would not ask you to download any software for it. The form comes in standard .pdf format which is available in almost any new or old systems.

We take great pride in rendering the best customer service possible, but we are human and on occasions we have mishandled a situation or two. With that in mind, please accept our apologies for any wrongdoing in making you feel anything but appreciated. We value your opinion and will do all we can to rectify our behaviour. Our clients are our most valued asset and we do all we can for them.

While we understand your frustration at the time, we hope to hear from you in the future.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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