What made my travel plans a wonderful experience can be put into one word....Austyn (My Travel Consultant.) He was extremly patientm courteous, & I could tell he was dedicated to finding the best deal... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The gentleman assisting me was Edgar. He was the most patient, well speaking agent I’ve ever encountered for South west or any airline!! He went above and beyond to help me find best rates and times t... Se mer
Nowadays is rare and hard to have excellent customer service. Jesse is wonderful! He answered all my questions with utmost knowledge, patience and professionalism. He speaks slowly and clearly easy to... Se mer
Amos has made my day by working speedily and courteously for my last minute cancellation. He has been nothing except extremely helpful and professional. I understand the circumstances by which it happ... Se mer
Företagsinformation
Skrivet av företaget
Founded in 2017, Fond Travels is your one-store solution for unbeatable deals on flights and vacations. With our extensive network of airline partners and a wide range of vacation packages, we can help you find the perfect travel options to suit your preferences and budget. Join us on a journey of unforgettable experiences and let Fond Travels be your trusted travel agency in crafting remarkable vacations, memorable flights, and more.
Kontaktuppgifter
2700 Neabsco Common Pl Suite #101, 22191, Woodbridge, USA
- (323) 800-6001
- info@fondtravels.com
- fondtravels.com
4,6
Utmärkt
259 omdömen
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
He did a geat job Thankyou Markus.
31 oktober 2025
Omdöme utan inbjudan
Call this company daily. If something goes wrong, it's your fault and it is nothing they can do.
Call this company daily.
5 mars 2026
Omdöme utan inbjudan
Svar från Fond Travels
Hello Terry,
Thank you for your feedback. We're sorry to hear about your frustration and appreciate the opportunity to clarify the situation.
In May 2024, you contacted us to add additional baggage to your reservation. Although the service was processed on our end, the airline unfortunately did not complete the baggage addition. As soon as this was identified, we promptly issued a full refund for the baggage fee and, as a goodwill gesture for the inconvenience, also provided a complimentary voucher for future use.
The voucher was issued via email with a validity period until August 20, 2024, which was clearly mentioned in the voucher details. Our team has recently received your request in March 2026, which is unfortunately well beyond the validity period.
We understand how situations like this can be frustrating. However, we did make every effort at the time to resolve the issue promptly by refunding the charge and providing a goodwill credit.
That said, we would still like to assist you if possible. Please feel free to contact our support team directly so we can review your case once more.
Kind regards,
Customer Support Team
I had a very poor experience with FondTravels
I had a very poor experience with FondTravels. Their customer service was slow and unhelpful, and getting clear information was almost impossible. Once the payment was made, support dropped significantly.
Changes and questions were handled poorly, and I felt like my concerns were ignored. The overall process lacked transparency, and the experience caused more stress than help.
I would not recommend FondTravels to anyone who values timely support and professional service. There are far better and more reliable travel agencies available.
6 januari 2026
Omdöme utan inbjudan
They are scammers to jus scam probe…
They are scammers to jus scam probe people.
12 november 2025
Omdöme utan inbjudan
Amos M
Amos M. Was very helpful in helping us get our daughter on another flight when you flight got canceled. Mara was traveling alone. Mara has Asperger’s and anxiety disorder. She has flown a lot in the last 2 years. We ( her parents) are usually with her, but this time she wanted to try going by herself to a friends wedding in Penn. Mara was on the last leg of her trip on Nov 10 from Dulles to Portland Maine when the flight was cancelled. Her anxiety kicked in and I asked her to find someone who worked behind the counter so I could talk to them and ask them to help her, but she said there was no one there. Panicking, I call the United number and was lucky to get Amos who saved the day!!! He very calmly got her on another flight at a different airport (Ronald Reagan) we had to pay extra, but he took over an hour on the phone with me to make sure she was safe and on her way home. I really appreciated Amos helping us out!!
10 november 2025
Omdöme utan inbjudan
Amos is the best
Amos has made my day by working speedily and courteously for my last minute cancellation. He has been nothing except extremely helpful and professional. I understand the circumstances by which it happens, not happy about the delay not at least he got me back home on the same day!
10 november 2025
Omdöme utan inbjudan
Amos M was great.
Amos M was great.. he solved my issue..thank you!
2 november 2025
Omdöme utan inbjudan
sage was very helpful and answered all…
sage was very helpful and answered all my questions
27 oktober 2025
Omdöme utan inbjudan
My name is Dave and Marcus gave me all…
My name is Dave and Marcus gave me all the help i needed me and my pet have our gratitude to you all.
27 oktober 2025
Omdöme utan inbjudan
Amos M was amazing with helping with…
Amos M was amazing with helping with seats and check in the best service I have ever recd ,, thank you again so much Teresa
23 oktober 2025
Omdöme utan inbjudan
Eggert was very helpful he was amazing…
Eggert was very helpful he was amazing to help me get a ticket for a minor
21 oktober 2025
Omdöme utan inbjudan
I forgot my advantage no
I forgot my advantage no. and Marcus gave me the all the answer I Needed.
21 oktober 2025
Omdöme utan inbjudan
Markus is very polite and help full.
Markus is very polite and help full.
21 oktober 2025
Omdöme utan inbjudan
Sage is so helpful with my ticket at…
Sage is so helpful with my ticket at JetBlue
14 oktober 2025
Omdöme utan inbjudan
Marcus is the man! ……
Numerous problems with online booking … Markus was 100% better !
10 oktober 2025
Omdöme utan inbjudan
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