Foligain Omdömen 

I ordered a 6-pack of 5% minoxidil from the Canadian Foligain website, and my experience has been extremely frustrating. My initial order was never shipped—the tracking number they provided never updated or showed any movement.

I reached out to their customer service, and they responded saying they would reship the order. They gave me a new tracking number, but unfortunately, the same issue happened again—the tracking still hasn’t moved at all.

At this point, it feels like a complete scam. I’ve paid for a product that I never received, and the replacement shipment doesn’t seem to be going anywhere either.

I would strongly advise others to avoid buying from this site.

I ordered six foam pump applicators. Two failed to produce foam after minimal use, defective — dispensing liquid instead of foam. I reached out to customer care expecting a straightforward resolution. They offered a partial refund (which I hadn’t requested), but I made it clear I preferred replacements or an equivalent. They said a refund was the only option as the foam pumps were out of stock, yet the same product remained available for purchase on their website. When I followed up to clarify I would prefer a replacementor equivalent, the communication abruptly stopped.

Responses only ever came from “Customer Care Team” — no name, no individual accountability, no one taking ownership. Once things became inconvenient, the dialogue ended. It felt less like support and more like being stonewalled.

It’s frustrating when a company avoids responsibility and hides behind generic replies. No names or employee numbers to hold those accountable for poor representation. Without a real point of contact, there’s no reason for anyone to go the extra mile to resolve a customer issue — and clearly, they didn’t. Reviews on their websitecare filtered.