Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
4,3
13 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent products, quick delivery, and top notch backup. I've been trying to update the software in my battery, but didn't have the correct cable. They've shipped it to me quickly, and pointed me to all the instructions to unlock even more capacity in my 16.1kWh battery. Excellent from start to finish
My Solis inverter stopped talking to my Fogstar rack batteries when I didn't notice a breaker had tripped - as a result batteries at 0%.
I cannot fault the aftersales service I received resolving the issue.
Many thanks Fogstar team.
We have been buying and working with Fogstar for 10 years and they have always done everything within their means to help. It has been great to see them set the standards for selling batteries in the UK and beyond. To spare any embarressment L wears many hats there it seems at times, has managed our account very well for years and E sorts out usually my mistakes and has done a wonderful job looking after us a big thank you to you both for that and to Fogstar in general for being quick and efficient with our orders.
Fast response to queries and very helpful.
had a small hiccup at the start but the customer service and product quality have been spot on especially the customer service, highly recommend, again thank you
Absolutely amazing service, answered all my questions and went above and beyond. Thank you to Emily for all the help.
We have been ordering batteries and battery Accessories from Fogstar since they first opened. The Fogstar team in office and in warehouse are friendly, Helpful and work as swift as possible with orders. Fogstar is one of the best company's i have had dealings with for some time now. Fogstar team keep up the good work. 5/5 Rating From me.
Best Regards
Rob (Freedom Solar U.K.)
We are a van conversion specialist based in Scotland, mainly catering vans however we do all vehicle types.
We called and applied for a trade account so that we could start using Fogstar batteries in our builds as we only use Victron and their battery systems tie in seamlessly with Victron.
after numerous emails i decided to call and the chap on the phone agreed to open a trade account, said he would email a pricelist.
3 weeks later i call back to be told that theyve refused trade prices, so now weve 3 vans waiting on electrical systems that we'll have to use Roamer batteries in instead.
terrible customer service, id read before that their aftercare was bad but you know what online reviews can be like, so we decided to give them a try anyway.
now we experienced it for ourselves.
I like the idea of the company, and the service is great, until you place the order, if anything goes wrong, they won't help and you'll just be strung along for weeks, don't be fooled by their pleasant initial attitude.
I bought 20 Samsung 30Q batteries and a Nitecore New I4 charger. Amazing prices and I was delighted. Unfortunately the charger died after only 2 weeks. I emailed Fogstar and Lyndsey was very helpful. She immediately sent out a replacement, without any questions or issues. Superb service, and I will definitely order again from Fogstar. This is what good customer service looks like...
I had been searching for a battery supplier in this country that I could trust and that didn't cost silly money for ages, I stumbled across Fogstar Wholesale.
I purchased 80 x 18650 cells from them at a price that I haven`t found anywhere else. They arrived on time. I tested every cell and they were absolutely perfect. Each cell was in exactly the same state of charge and all weighed in as per manufactures data sheet. I have bought in bulk twice since and have the same results every time. If you want excellent quality cells at a great price from this country then this is the only place to get them. I will 100% use these guys again. Seriously can`t speak highly enough of them.
1st time user easy to order which was dispatched same morning (Mon) uk and ready for collection (Fri) bulgaria and at a lower price than european competitor
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
