I would not recommend using any site where you have to go through this company. Save yourself the time, headaches, multiple calls, bait and switch, attitude of customer reps and late night calls. Go t... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
M. Skyler buen comercial Compramos dos vuelos : Spirit airline Lima a Houston Air Turky Houston Paris Tengo confianza en su empresa Hay malas notaciones en internet
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I would like to rate my customer experience a 5! The customer service rep listened to my complaints with complete patience, professionalism, and understanding. Even as I cried and yelled while tryin... Se mer
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I had the pleasure of speaking first with Ambrose who walked me through the process of booking the ticket. He was very patient with me. After completing the booking i was transferred to Cynthia who wa... Se mer
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Företagsinformation
Skrivet av företaget
The mission of Foggyfly.com is to pioneer the sale of cheap flight tickets. And offers enjoyment for everyone who wants to travel affordably. As a result, our core beliefs guide us in achieving this. We offer a comprehensive selection of travel services at cheap prices. Since its founding, Foggyfly.com has gained a trustworthy reputation for providing effective service to its customers all over the world. You can find it here.
Kontaktuppgifter
3001 NW 48th Ave APT 247 Lauderdale Lakes, FL 33313, USA, 33313 , USA, USA
- +1-844-717-2357
- support@foggyfly.com
- foggyfly.com
4,0
Bra
4 tn omdömen
Har besvarat 65 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Both Sarah and Eddie were very helpful…
Both Sarah and Eddie were very helpful with my booking
5 april 2026
Omdöme utan inbjudan
Svar från Foggyfly
Dear Passenger,
Thank you for recognizing Sarah and Addy! We agree—they are a fantastic part of the Foggyfly.com team. We are so glad they were able to assist you with your booking. Thank you for choosing us, and we wish you a wonderful journey!
Sincerely,
Foggyfly Management Team
Customer service has been very…helpful
Customer service has been very intentive.
5 april 2026
Omdöme utan inbjudan
Svar från Foggyfly
Dear Passenger,
Thank you for the kind words! We’re thrilled to hear that our customer service team met your expectations. Providing helpful, dedicated support is what we do best.
Safe travels and thank you for booking with us!
Sincerely,
Foggyfly Management Team
This was not a good experience not…
This was not a good experience not because of the agents but because of the changes to my tickets causing me to have to pay $300 more for baggage because it’s a new airline all together with a different policy for bags as well of the comfort level of the aircraft. I am going to a funeral of my father in laws so not a good trip already. The price is right but not knowing what’s actually going on is not worth the stress that price has brought at this difficult time. I gave 5 only because it’s not the agents problem.Do better..
5 april 2026
Omdöme utan inbjudan
Svar från Foggyfly
Dear Passenger,
First and foremost, please accept our deepest condolences on the loss of your father-in-law. We are truly sorry that you are traveling under such difficult circumstances.
We also want to thank you for your immense kindness in recognizing our agents despite your frustration. However, we hear you loud and clear: a "right price" isn't worth it if it comes with the stress of unexpected baggage fees and airline changes. We aim for transparency, and it’s clear that in this instance, we fell short of ensuring you felt fully informed about the baggage policy shifts between carriers.
Your feedback about "not knowing what's actually going on" is something we are taking directly to our management team to improve how we display airline-specific policies during ticket changes.
We wish you a safe and peaceful journey during this time of mourning.
Sincerely,
Foggyfly Management Team
I was unhappy with the Bait and Switch…
I was unhappy with the Bait and Switch with the advertised price. I was not happy with being trapped to the new price. My credit card denied the extra charges. Once I got that cleared up I called back and left on hold for a long time, then hung up on. Once I was able to get through I was able to clear up the problem. I received many call backs to reassure me about confirmation, and confirmation on my seat request for my daughter. That was very helpful and that has improved my feelings towards my experience.
4 april 2026
Omdöme utan inbjudan
Svar från Foggyfly
Dear Passenger,
Thank you for your incredible patience and for sharing the full scope of your experience. We sincerely apologize for the initial frustration regarding the price change and the technical hurdles with your payment—we know how stressful those moments can be.
We are so glad to hear that our team’s follow-up calls helped provide the reassurance you needed. Ensuring you and your daughter are comfortable and confirmed for your flight is exactly what we strive for. We appreciate you sticking with us to clear everything up.
We hope you and your daughter have a wonderful trip!
Warm regards,
The Foggyfly Team
I received my boarding past from Addy
I received my boarding past from Addy, he was very pleasant and polite
5 april 2026
Omdöme utan inbjudan
Svar från Foggyfly
Dear Passenger,
Thank you for the 5-star review! We are so glad to hear you had such a positive interaction with Addy. Being "pleasant and polite" is exactly the kind of service we strive for at Foggyfly.com.
We appreciate your feedback and look forward to helping you with your future travels!
Best regards,
Foggyfly Management Team
Operators were very kind but...
Operators were very kind but I could have used more transparency about the final pricing and the possibility your flights might be different on the website — before I paid a nonrefundable fee.
4 april 2026
Omdöme utan inbjudan
Svar från Foggyfly
Dear Passenger,
Thank you for the kind words about our support team! We’re glad our operators could assist you.
We also appreciate your honest feedback regarding the clarity of our final pricing and flight details. We want every traveler to feel 100% confident when booking with Foggyfly.com, and we are taking your suggestions to heart as we refine our booking process.
Thank you for traveling with us, and we hope to see you again soon!
Best regards,
Brand Manager, Foggyfly
very clunky and hard to use
very clunky and hard to use
still can not find my flight at America Airlines website...
4 april 2026
Omdöme utan inbjudan
Svar från Foggyfly
Dear Passenger,
Thank you for your honest feedback. We are truly sorry that you found our site clunky and that you're having trouble locating your flight with American Airlines.
Providing a smooth user experience is our top priority, please reach out to us at “reservations@foggyfly.com” immediately. We want to make sure you have your airline confirmation code so you can manage your trip directly on their site without further stress.
Best regards,
Brand Manager, Foggyfly
Svar från Foggyfly
Dear Passenger,
"Wonderful" is exactly the word we strive for! Thank you so much for the 5-star review. Our entire team at Foggyfly.com works hard to ensure every passenger has a seamless experience, and hearing that we succeeded makes our day.
We appreciate your support and can’t wait to help you with your next "wonderful" adventure!
Safe travels,
Foggyfly Team
I got my eticket and boarding passes
4 april 2026
Omdöme utan inbjudan
Svar från Foggyfly
Dear Passenger,
That is what we like to hear! There’s no better feeling than having those boarding passes in hand and being ready to fly.
We are so glad the process went smoothly for you. Thank you for choosing Foggyfly.com for your travel plans. We wish you a safe, comfortable, and wonderful trip!
Best regards,
Foggyfly Team
WARNING
WARNING: DO NOT PURCHASE TICKETS FROM FOGGFLY!!!
I strongly advise against booking flights through FoggyFly. This company demonstrates fraudulent and deceptive business practices. After completing my reservation for my wife, a representative named Carlos contacted her asking for additional payment before her flight could supposedly be confirmed. Additionally, she would not be able allowed to bring a personal bag or suitcase and the flight would need to upgraded to allow that.
When I requested to cancel the reservation that I made less than an hour after booking, I was told it could not be canceled and that I would lose the $215 already charged to my card. Carlos then asked for another credit card to process an additional fee of $396.40 before he could “check seat availability.” I refused and asked to speak with a supervisor.
I was transferred to Max, who falsely claimed the issue was due to a limit on my American Express Platinum card. He later stated that Carlos had attempted to book a standby flight, something never disclosed to me. Both representatives were unprofessional and misleading throughout the interaction.
Based on my experience, FoggyFly engages in unethical practices and appears to be operating a scam. Do not use this company under any circumstances!
4 april 2026
Omdöme utan inbjudan
Svar från Foggyfly
Dear Passenger,
This is a deeply concerning and not the experience we strive to provide. We are currently reviewing your file and the interactions with our agents. Please contact us at “reservations@foggyfly.com”, so we can review your transaction and resolve this on priority.
Best Regards,
Brand Manager, Foggyfly
Eric help me to book flight tickets and…
Eric helped me to book flight tickets and he responsible and helped with my itinerary
3 april 2026
Omdöme utan inbjudan
Svar från Foggyfly
Dear Passenger,
That is wonderful to hear! We are so glad Eric was able to help you navigate your booking and build a great itinerary. Taking responsibility for our passengers' travel plans is what we do best at Foggyfly.com.
Thank you for your trust and your kind words—have an amazing trip!
Sincerely,
Foggyfly Management Team
Easy transaction
3 april 2026
Omdöme utan inbjudan
Svar från Foggyfly
Dear Passenger,
"Easy" is exactly what we aim for! Thank you for the 5-star feedback. At Foggyfly.com, we’ve designed our process to be as straightforward and stress-free as possible.
We appreciate your business and hope you have a wonderful trip!
Best regards,
Foggyfly Team
Really happy
3 april 2026
Omdöme utan inbjudan
Svar från Foggyfly
Dear Passenger,
Thank you so much! We are thrilled to hear that our team was able to help you out. We aim to provide great support to every traveller, and it’s wonderful to know we hit the mark for you.
We hope to see you back at Foggyfly.com soon!
Best regards,
Foggyfly Team
Cynthia was so nice even when I got…
Cynthia was so nice even when I got upset she helped me with everything and reassured all my flights go smoothly
2 april 2026
Omdöme utan inbjudan
Svar från Foggyfly
Dear Passenger,
Thank you for being so honest about your experience. We truly understand that travel planning can be incredibly stressful, and we are so glad Cynthia was there to provide the patience and reassurance you needed.
At Foggyfly.com, we don’t just handle bookings; we handle people. I’m thrilled to hear that Cynthia helped everything go smoothly and put your mind at ease. I will personally share this with her—she will be so happy to know she could help turn your day around!
Safe travels and thank you for trusting us!
Best regards,
Foggyfly Team
Svar från Foggyfly
Dear Passenger,
Thank you so much for the 5-star review! We are thrilled to hear that Cynthia was able to provide such great, patient, and helpful service.
At Foggyfly.com, we know that travel planning can sometimes be a bit overwhelming, which is why our experts like Cynthia take the extra time to make sure every detail is perfect. I will be sure to share your kind words with her today!
Safe travels, and we look forward to assisting you again.
Best regards,
Foggyfly Team
Svar från Foggyfly
Dear Passenger,
Thank you so much! We are thrilled to hear that our team was able to help you out. We aim to provide great support to every traveller, and it’s wonderful to know we hit the mark for you.
We hope to see you back at Foggyfly.com soon!
Best regards,
Foggyfly Team
Me gustó mucho el servicio de Iván
Me gustó mucho el servicio de Iván. En todo momento me sentí atendida y al ser mi primera experiencia comprando boletos aéreos por plataformas externas, se aseguró de que las comprobaciones llegaran oportunamente, así como también buscarme opciones para cumplir con la mejor
Oferta posible.
1 april 2026
Omdöme utan inbjudan
Svar från Foggyfly
Estimado pasajero,
¡Qué satisfacción leer su reseña! Es un placer saber que Iván pudo guiarla con éxito en su primera experiencia con nosotros. En Foggyfly.com, no solo vendemos boletos; nos aseguramos de que nuestros pasajeros tengan la tranquilidad de que su compra es segura y al mejor precio posible.
Gracias por confiar en nosotros para este viaje tan especial. ¡Buen viaje y hasta la próxima!
Saludos cordiales,
Foggyfly.com
Svar från Foggyfly
Dear Passenger,
You are very welcome! It was truly our pleasure to assist you. We are so happy to hear that you had a "great experience" from start to finish.
At Foggyfly.com, your satisfaction is our biggest reward. We can't wait to help you plan your next great adventure!
Safe travels,
Foggyfly Team
TERESSA
TERESSA. did a very good job she was fast and efficient and friendly. Thank you
31 mars 2026
Omdöme utan inbjudan
Svar från Foggyfly
Dear Passenger,
That is wonderful to hear! Teressa is a star member of our team, and we’re so glad her efficiency and friendliness stood out to you. Thank you for choosing Foggyfly.com for your travel needs. We wish you a wonderful trip!
Sincerely,
Foggyfly Management Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.