Woohoo !! Holidays Booked. Thanks Flymble for quick service, Easy instalments and best support I received, I entered wrong DOB by mistake and i was quick enough to join on Live Chat and support sta... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Been waiting for them to email me back since last year they can’t lie as I have the complete chat log in my history I email once a month sometimes more all ignored they owe me money I doubt... Se mer
Easy enough to book, I like that they provide different ways to pay however, when booking Ryanair flights via Flymble, I was able to select both the standard personal item as well as cabin case for no... Se mer
Fantastic! Paid in 6 months for flight tickets abroad, I appreciate the option to pay the instalments earlier with no extra charge. You get sent email reminders a couple of days before the p... Se mer
Företagsinformation
Skrivet av företaget
Flymble is on a mission to make travel affordable again. Simply spread the cost of your flight over 3-12 monthly instalments. Fly now, pay later.
Kontaktuppgifter
152-160 city road, EC1V2NX, London, Storbritannien
- 02038085462
- info@flymble.com
- flymble.com
3,5
Medel
287 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to use and helpful staff
Easy to use and helpful staff. Would use again.
25 juni 2020
Omdöme utan inbjudan
Horrific customer service!
I’ve had an absolutely horrific experience with this outfit. Pre-Coronavirus, you were able to speak to an agent on the phone but it appears that they’ve closed their call centres down so you can really get to the bottom on of anything. Even a response from support takes Weeks! I’ve paid a deposit but received no confirmation of booking, no airline ticket or even a refund of my deposit and I’m due to “fly” in three days. I understand this is a difficult time but the customer service has been so poor it’s inexcusable! Customers feel like they’ve been hung out to dry! I thought this would be a great service to use but I will not be purchasing airline tickets through flymble again.
14 juni 2020
Omdöme utan inbjudan
Svar från Flymble
Hi there,
I am sorry to hear this. Due to the enormous amount of queries, our support team has been overwhelmed significantly. This could indeed result in longer than expected waiting times. Please send me an email directly and I will assist you personally. You can email me at: henry.wynaendts@flymble.com.
Apologies for any inconvenience caused.
Best regards,
Henry
Co-founder
They are the absolute worst
They are the absolute worst. They don’t answer phone calls and they don’t want to refund even though the airline cancelled and sent the money back to them
21 maj 2020
Omdöme utan inbjudan
Svar från Flymble
Hello,
I am sorry to hear that. Our logs show that the refund has now been processed. You can contact me directly for any other queries at henry.wynaendts@flymble.com.
Best regards,
Henry (Founder & CEO).
Thank you so much for making it…
Thank you so much for making it possible for me to travel I was not really having any cash with me but you made it possible God bless you thank you very much.
3 mars 2020
Omdöme utan inbjudan
Good service
23 februari 2020
Omdöme utan inbjudan
This is a very easy website to use
This is a very easy website to use - I made one call to Customer Services to validate my card. This was dealt with very quickly and easily. I would recommend and use again.
14 februari 2020
Omdöme utan inbjudan
card payment wouldnt go through so a…
card payment wouldnt go through so a lovely lady rang and helped me do it over the phone.
14 februari 2020
Omdöme utan inbjudan
Great experience and an easy way to…
Great experience and an easy way to have a holiday if you can't pay it all upfront. 5/5
12 februari 2020
Omdöme utan inbjudan
Friendly customer support, will use again.
Friendly customer support, will use again. Got my tickets instantly.
11 februari 2020
Omdöme utan inbjudan
Great concept poor execution
I find it funny that they want you to rate them before they even confirmed booking. They want you to pay upfront, they send you an email as if you're booked and ask you to rate them. Then, when you think you're set and just waiting for your ticket, they tell you that they couldn't book. And so I have to search for a new price which all prices went up and I have to pay the difference! Now I'm frantically trying to find the cheapest flights and even then not sure if it will even be booked in time! It's not as simple as they claim for it to be.
::UPDATE::
BUMPED IT DOWN TO 2 STARS. FOR SOME REASON THEY COULDN'T BOOK MY FLIGHTS AFTER GIVING THEM ALTERNATE DAYS AND ROUTES. I SHOULDN'T HAVE TO SEARCH FOR THEM AFTER I ALREADY PAID FOR THE FLIGHTS AND IT SHOULDN'T BE THE CUSTOMERS PROBLEM THAT YOU DIDN'T BOOK IN TIME OR THE PRICES WENT UP! HORRIBLE EXPERIENCE AS NOW CAN'T LEAVE IN MARCH AS PLANNED.
GOT REFUNDED SMOOTHLY. STILL STAND BY MY REVIEW.
8 februari 2020
Omdöme utan inbjudan
Svar från Flymble
Hi! I am sorry to hear that you are not satisfied with us. Unfortunately in very rare cases, our ticket partner is not able to book a flight with the airlines as requested by a customer. This occurs when airlines don't update their pricing often enough, hence it is still shown on our website. In this case we can book an alternative flight if available, or provide a full refund. In your case, we have now refunded the full amount and it will arrive on your bank account within 5 working days.
Please do accept our voucher as we apologise for the inconvenience. We have reached out to you directly to see if there is anything else we can do to rectify the situation. You can also reach me directly at henry.wynaendts@flymble.com (CEO). Best regards, Henry.
Great experience with Flymble!
I just booked my flight to New York City with Flymble and I had a great experience. The website is super easy to use and I loved the customer support! Would totally recommend it and do it again!! Without Flymble this trip would not have been possible, so thank you guys!
6 februari 2020
Omdöme utan inbjudan
Svar från Flymble
Hi! Happy to hear you enjoyed our service!
They charge more for flights
They charge more for flights, then you can get when booking another flight-example flying from London to Johannesburg on Air Kenya they charge 137 pounds more than booking directly with the airline-checked in baggages comes at an exorbitant price-anything from 150 400 pounds more-Pay attention
4 februari 2020
Omdöme utan inbjudan
Svar från Flymble
Hi! Unfortunately our ticket partners cannot always offer the same rates the airlines can. We are working to onboard more partners as we speak. But until that time we are bound by their pricing. If you wish, please reach out to our customer support and we will help you as good as we can. Best regards, Flymble team.
Good online service and it helps…
Good online service and it helps spreading the cost. Would highly recommend
31 januari 2020
Omdöme utan inbjudan
Highly recommend
Helpful staff online,easy to use and spread the cost over months brilliant will use again 😊
29 januari 2020
Omdöme utan inbjudan
Svar från Flymble
Hi there! You will receive your e-tickets within 24 hours of booking. Have a good flight!
It was really helpful
28 januari 2020
Omdöme utan inbjudan
It's a excellent website the customer's…
It's a excellent website the customer's service was great. I purchased my ticket and get through,I will reccomend any person to it.10 out 10.
25 januari 2020
Omdöme utan inbjudan
site dont work
22 januari 2020
Omdöme utan inbjudan
Svar från Flymble
Hi Mitch, unfortunately our site is down at the moment, we have had to upgrade our servers as we could not handle the increase in volumes. It should be back online within 24 hours.
Fantastic service could not be happier
Fantastic service could not be happier, Definitely highly recommend to family & friends.
19 januari 2020
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.