Logotyp för Flyachilles
Besök webbplatsen

Flyachilles Omdömen 

510
•
TrustScore 4.5 av 5

4,5

Heminredningsaffär
Skriv ett omdömeBesök webbplatsen
Skriv ett omdöme

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We bought a smaller set which we thought would look nice in an area we were having cleared along our driveway, once it was cleared we both agreed they were too small and decided to trade out the 2 w... Se mer

Betygsatt 5 av 5 stjärnor

I have not received my item yet. This rating is based on the questions they’re asking. 1. The shopping experience in the website is pretty good. There are plenty of picture and details. They do no... Se mer

Betygsatt 5 av 5 stjärnor

The ordering process was very smooth. I was drawn to the modern styles that this company offers. I can’t wait to receive and install the ceiling fan. Also the customer service team was very responsive... Se mer

Betygsatt 5 av 5 stjärnor

Easy site to explore. Great looking products. Left an email to correct wrong mailing address and not applying discount code. Easy to respond to your gmail. Thank you

Företagsinformation

  1. Heminredningsaffär
  2. Heminredningsbutik
  3. Lampbutik
  4. Lampgrossist
  5. Landskapsbelysningsdesigner
  6. Möbelaffär

Skrivet av företaget

Flyachilles offers stylish lighting, ceiling fans, furniture, and home décor for indoor, outdoor, residential, and commercial spaces. We are committed to quality products, secure shopping, reliable delivery, and helpful customer service.

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

510 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 60 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(510)

305 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

We have been looking for 2 Outdoor Fans…

We have been looking for 2 Outdoor Fans with a led light option and a remote control option for some time now. This has not been easy and when we saw this Rustic Outdoor Fan from Flyachilles it met all of our dimensional and design needs. Super easy ordering and website navigation. Very clear instructions provided on all return and refund provisions. We’ll be back to this website for sure!

25 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I really like this fixture

I really like this fixture, but DO NOT like the idea of an integrated LED. When it fails, I’ll have to replace the entire fixture, and if this one isn’t available, I’ll have to replace them all. Great for the company selling fixtures, not so great for me or the environment.

13 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Misleading description of product features on website

Product descriptions on the site can be misleading and, thus, incorrect. When they say a light is dimmable, it is NOT,
Recently I purchased a ceiling fan/light from Flyachilles. A critical feature for me was that the light be dimmable, so I carefully read each product description to ensure that the fixture was dimmable. I settled upon a fan which expressly said that the light was dimmable and placed the order.
After receiving the fan and installing it, however, I found that the light was not at all dimmable. It was possible to change the quality of the light (from BRIGHT white to BRIGHT amber) but there was no way to dim the brightness of the light.
When I contacted customer service, their initial response "we’re very sorry for the disappointment.
... It does not support brightness dimming (increasing or decreasing light intensity). We understand how this could be confusing, and we sincerely apologize if the description was unclear."

In the end, they resolved the issue to my satisfaction.

1 mars 2026
Omdöme utan inbjudan
Logotyp för Flyachilles

Svar från Flyachilles

Dear John,

Thank you for your detailed feedback. We’re truly sorry for the frustration and disappointment you experienced.

You are absolutely right—when a product is described as “dimmable,” it should clearly support brightness adjustment. In this case, the product only supports color temperature changes (warm to cool), not brightness dimming, and we acknowledge that this was not clearly stated. We sincerely apologize for the confusion and for any misleading impression our product description may have caused.

We also understand your concern regarding the return costs. Given that this issue stems from unclear product information, this is not the experience we want for our customers. Please reach out to us again directly with your order details, and we will review your case and work toward a fair and reasonable resolution.

Your feedback is extremely important to us. We are already reviewing and updating our product descriptions to ensure features like “dimmable” are communicated with complete accuracy moving forward.

We appreciate you bringing this to our attention and hope to have the opportunity to make this right.

Sincerely,
Flyachilles Support Team

Betygsatt 5 av 5 stjärnor

Repeat customer

Repeat customer, love my first light so much I came back to order 3 more. These put out much more light than any other brands purchased before.

15 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great Products, Looking to Know More of this Compay

The products are great, customer service has been responsive. Having a system to give ETA for delivery is needed in my opinion. Not only did it take a month, which we were told is unusual, to get our order, there was no way to track it the first 3 weeks. We are Contractors and this makes our jobs much more difficult. We do plan on making another order, but hoping for an ETA prior to do so.

12 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I still haven't received the product…

I still haven't received the product but you make sure I receive a survey?????
Terrible customer service which to me is more important.
SLOW AND TERRIBLE DELIVERY SERVICE.
I ordered $1000 dollars in lighting and they can't even use FedEx overnight or 2 day shipping. I ordered the product on February 26 and I still have yet to receive it. The day of this review is March 14.

14 mars 2026
Omdöme utan inbjudan
Logotyp för Flyachilles

Svar från Flyachilles

Dear Mario,

We’re very sorry to hear about your experience, and we completely understand how frustrating this situation must be.

First, we sincerely apologize for the delay in your delivery. Your order is important to us, and this is not the level of service we aim to provide. Please note that some of our lighting products require processing and handling time before shipment, and expedited options like overnight or 2-day shipping may not always be available depending on the item. That said, we understand that this was not clearly communicated and we apologize for any inconvenience caused.

Regarding the survey, it is automatically sent by the system, and we’re sorry if it felt inappropriate given that you have not yet received your order.

Please reach out to us directly with your order number at hello@flyachilles.com , and we will immediately check the status of your shipment, provide you with an update, and do our best to assist you further.

We truly appreciate your patience and the opportunity to make this right.

Sincerely,
Flyachilles Support Team

Betygsatt 4 av 5 stjärnor

The ordering experience was fine…

The ordering experience was fine however I’m unable to track the delivery using Shop. Also, I tried calling today, but was diverted to a Healthcare promo. I love to know when my order will arrive.

11 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful Customer Service

I am tremendously impressed with customer service. After realizing a mistake on my end of the online ordering process, Cleudia very kindly and efficiently took care of the matter. We were able to handle this and a slight payment adjustment easily through a couple email exchanges.

2 mars 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer