I send sunflower bouquet and tulips bouquet to my teachers in Ajman. Ordered on website, many local shops to choose, very convenient. One of dliveries was little bit late but they told me before
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great choice, easy to order, all my orders were delivered on time. Should bear in mind that they send you a photo of a bouquet for approval before delivery.
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Ordered a tulips bouquet in Abu Dhabi. Flowers were beautiful, but they forgot the postcard I attached online Still, delivery next day was quick + many local florists to choose from
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What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... Se mer
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Företagsinformation
Om Flowwow
Skrivet av företaget
من بدايتها المتواضعة كخدمة توصيل الزهور تطورت Flowwow إلى سوق مزدهرة تربط العملاء بالعلامات التجارية المحلية في جميع أنحاء العالم. يظل التزامنا بتعزيز العلاقات القوية ونشر البهجة في صميم كل ما نقوم به.
لقد قمنا بالفعل بدعم أكثر من 15,000 متجر في أكثر من 30 دولة، حيث زودناها بالأدوات والمساعدة التي تحتاجها لتحقيق النجاح. وليس لدينا أي نية للتوقف! علاوة على ذلك، تُمكِّن منصتنا المتاجر المحلية من توسيع نطاق وصولها وبناء مجتمع قوي من رواد الأعمال ذوي التفكير المماثل.
نقدم لعملائنا مجموعة متنوعة من المنتجات من زهور وهدايا إلى مجوهرات وديكور المنزل. نحن نعمل على تبسيط عملية الإهداء وتجربة المستخدمين، حتى يتمكنوا من التركيز على نشر البهجة. إن تركيزنا على الراحة والشفافية والتعاطف يضمن تجربة تسوّق سلسة وتسليم سريع وميزات مفيدة مختلفة مثل معاينة الطلب قبل تسليمه وإمكانية إرسال الهدية دون معرفة العنوان الدقيق وتقويم التواريخ المهمة وغيرها. يتم إبراز هذه السمات الإيجابية باستمرار في تقييمات عملائنا
اكتشفوا متعة الإهداء وقوة التواصل مع Flowwow.
From humble beginnings as a flower delivery service, Flowwow has evolved into a thriving marketplace connecting customers with local brands worldwide. Our commitment to fostering strong relationships and spreading joy remains at the heart of everything we do. We've already empowered over 15,000 shops across 30+ countries, providing them with the tools and support they need to succeed. And we have no intention to stop! Moreover, our platform enables local shops to expand their reach and build a strong community of like-minded entrepreneurs. For our customers, we offer a diverse range of products, from flowers and gifts to jewellery and home decor. We simplify both the gifting process and user experience, so they can focus on spreading joy. Our focus on convenience, transparency, and empathy ensures a seamless shopping experience, fast delivery, and diverse useful features like an order preview before delivery, an ability to send a gift withouth knowing the exact address, calendar of big dates, etc. These positive attributes are consistently highlighted in customer reviews. Discover the joy of gifting and the power of connection with Flowwow.
From humble beginnings as a flower delivery service, Flowwow has evolved into a thriving marketplace connecting customers with local brands worldwide. Our commitment to fostering strong relationships and spreading joy remains at the heart of everything we do. We've already empowered over 15,000 shops across 30+ countries, providing them with the tools and support they need to succeed. And we have no intention to stop! Moreover, our platform enables local shops to expand their reach and build a strong community of like-minded entrepreneurs. For our customers, we offer a diverse range of products, from flowers and gifts to jewellery and home decor. We simplify both the gifting process and user experience, so they can focus on spreading joy. Our focus on convenience, transparency, and empathy ensures a seamless shopping experience, fast delivery, and diverse useful features like an order preview before delivery, an ability to send a gift withouth knowing the exact address, calendar of big dates, etc. These positive attributes are consistently highlighted in customer reviews. Discover the joy of gifting and the power of connection with Flowwow.
Kontaktuppgifter
Storbritannien
- flowwow.ae
3,9
Bra
415 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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very poor customer service and delayed…
very poor customer service and delayed delivery.
14 februari 2026
Svar från Flowwow
We are sorry to hear about your gift situation! A quick reminder: you can open an official dispute with the store within 72 hours of delivery — after that, Flowwow can’t step in as an arbitrator.
That said, you’re always welcome to leave a rating, share your honest review, or reach out to the store directly. You’ll find the chat with the seller in your Messages section, and their details listed on your receipt. Flowwow team
Really considerate of the team to have…
Really considerate of the team to have added more flowers to make the flower bouquet look fuller! I will definitely consider ordering from here again!
16 februari 2026
Svar från Flowwow
Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow
Svar från Flowwow
Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. If your bouquet significantly differs from the one on the website, we encourage you to open a dispute within three days of receiving the delivery by rating your order with 1 or 2 stars. Therefore you'll submit a request for compensation. Flowwow team
I ordered 3 days in advance a bouquet…
I ordered 3 days in advance a bouquet of Roses for my wife on valentines and it arrived at 10pm on Valentine’s Day. More importantly, had I not followed up with them, it was eventually going to be delivered the next day.
14 februari 2026
Svar från Flowwow
Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! To get things sorted and see about some compensation, just rate your order with 1 or 2 stars and open a dispute. We'll take a close look and get back to you. Truly yours, Flowwow
Flowers have different size and no decent postcard, looks cheap
The flowers look way bigger in the photo, in reality they are much smaller and you can see the gaps inside, it's not even trying to get cover. Also I requested a message, which usually should be written in a post card, but instead they print the message in a normal paper sheet, with the details of the purchase, address, etc, horrible, looks cheap. Also my indications were, call me or message me before arriving so I can receive the flowers to give it directly to him, but they didn't do that and instead they ring directly the door, ruining the surprise.
14 februari 2026
Svar från Flowwow
We're sorry to hear the order didn't meet your expectations. If the product doesn't match the description, you can open a dispute within three days of delivery to claim compensation. To do so, rate the order with 1 star. We value your review and are always striving to improve. Yours, Flowwow
Svar från Flowwow
Thank you for your rating! We see we're not quite there yet, and we really want to. Please tell us what we need to improve. We want to be the best service for you. Flowwow team
Very poor service and poor quality flowers
I booked the flowers to be delivered on Valentine's Day between 9am and midday one week earlier but they deliver them next day afternoon and very bad quality flowers and rapping
15 februari 2026
Svar från Flowwow
Thank you for your feedback. We understand that receiving a bouquet that doesn't meet your expectations can be disappointing. At Flowwow, customer satisfaction is our top priority, and we take all concerns seriously. We advise you to open a dispute within 3 days of delivery through our platform. Rates 1-2 stars start a dispute and allow compensation requests. Our sellers take low ratings seriously and use them to grow. Flowwow team
Delivery time was changed
Delivery time was changed. I was expecting it to be delivered on the schedule i chose but was not. Very bad. Considering I ordered it early on Wed. Feb 11
15 februari 2026
Svar från Flowwow
Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! To get things sorted and see about some compensation, just rate your order with 1 or 2 stars and open a dispute. We'll take a close look and get back to you. Truly yours, Flowwow
Disaster I am so disappointed
Disaster I am so disappointed , after following up 2 days when it will be delivered it was mentioned that it’s not available anymore , not even answered my messages
14 februari 2026
Svar från Flowwow
Thank you for bringing this situation to our attention. On that day, the seller had a lot of orders, so unfortunately he was unable to send your order. The money will be returned to your account within seven business days, but there are exceptions: the exact refund timeframe depends on your bank. We will work directly with the seller make sure it doesn't happen again. Flowwow team
Svar från Flowwow
Wow, 5 stars! We're blooming for you 🌸 Keep an eye out for more ways to spread the joy with us 😊Truly yours, Flowwow
Absolutely meets expectations and even…
Absolutely meets expectations and even a bit more ;)
14 februari 2026
Svar från Flowwow
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Cake never arrived
Cake never arrived, no calls despite leaving my mobile number and no reply to our calls. We waited until 10:44 and had to leave to the party with no cake. No not only expect a full refund but compensation for the inconvenience caused.
15 februari 2026
Svar från Flowwow
Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! To get things sorted and see about some compensation, just rate your order with 1 or 2 stars and open a dispute. We'll take a close look and get back to you. Truly yours, Flowwow
Excellent
Excellent, beautiful bouquet.
Just be aware that after you pay for the flowers, additional charges will be added for delivery that don't show when you purchase, and they ask you to pay the day you choose for the delivery.
13 februari 2026
Svar från Flowwow
Thank you for your feedback! We're always working hard to bring you the best experience 💝 Truly yours, Flowwow
I ordered flowers and chocolate for a…
I ordered flowers and chocolate for a my friend’s birthday. But she receives incomplete. She received the flower only. Then i asked for picture, so embarrassing to asked where is the chocolate, she said, she didn’t receive any. So she contacted the number on the card several times, message them on whatsapp, no apologies at all. It’s rude. I ordered from AU, uae number is required so it’s hard for us overseas customer.
14 februari 2026
Svar från Flowwow
We’re truly sorry that the order was delivered incomplete and that your friend did not receive the chocolate. This should not have happened.
If it has been less than 3 days since delivery, please open a dispute in your account so our team can carefully review the case and investigate why part of the order was missing.
Flowwow team
Overall good but just a small error
Overall good but just that Initially they delivered wrong flowers and immediately they corrected it.
14 februari 2026
Svar från Flowwow
Thank you for your positive feedback and for your understanding. We’re sorry that the wrong flowers were delivered initially — this shouldn’t happen.
If you ever face a similar situation, you can contact the seller directly through the chat in your order, or, within 3 days after delivery, open a dispute. Our team will review the case and assist if needed.
Flowwow team
It is done deal when the recipient…
It is done deal when the recipient appreciated the flower arrangement. It is not pricey.
Appreciate your on time delivery.
14 februari 2026
Svar från Flowwow
Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team
Svar från Flowwow
We’re sorry that your order was not delivered — this is not the experience we want for our customers.
We can see that a dispute has already been opened. Our team will carefully review all delivery details and the communication with the shop. A final decision will be made within 5 days of opening the dispute.
We are monitoring the case to ensure it is handled properly.
Flowwow team
Stressful Experience
This review is based on my personal experience using the Flowwow app.
I placed an order two days in advance for Valentine’s Day, expecting a smooth delivery. I later realized that Flowwow works as a broker and fulfills orders through third party suppliers in Dubai, which is completely fine. However, I believe the responsibility for the overall experience still lies with Flowwow.
Unfortunately, their supplier Gifts & Co completely ruined my Valentine’s Day. The order was supposed to be delivered by 1.30 pm at the latest. By 7 pm there were no proper updates and no one was answering the phone. It was very stressful, especially on such an important occasion.
In the end, I had to drive myself to their warehouse, where I waited at least 30 minutes for the order to be prepared so I could collect it personally. What was meant to be a simple home delivery turned into a frustrating and disappointing experience.
To be fair, the flowers were good in quality, although the photos on the app were a bit misleading compared to what was received. Still, that does not make up for the overall experience.
When I contacted Flowwow for help, I was simply told to raise a complaint against their supplier. I honestly believe it is Flowwow’s responsibility to choose reliable partners and make sure delivery times are respected. As a customer, it should not be my job to chase suppliers or go to a warehouse to collect an order.
Very disappointing experience, especially on a special day.
14 februari 2026
Omdöme utan inbjudan
Svar från Flowwow
We’re truly sorry that your Valentine’s Day experience turned into such a stressful situation. It should not have required you to chase updates or collect the order yourself.
To investigate this properly, please email us at feedback@flowwow.com with your order number and a screenshot of this review. We will carefully review the case and get back to you with a resolution.
Flowwow team
I did not get the flowers
I did not get the flowers, said it was delivered, but no one called and no dellivered
14 februari 2026
Svar från Flowwow
We’re sorry to hear this. We can see that the order is marked as delivered and that you have already opened a dispute.
Our team will carefully review all delivery details, including confirmation from the courier, and a decision will be made within 5 days. We are monitoring the case to ensure it is handled properly.
Flowwow team
I ordered two bouquets and was only…
I ordered two bouquets and was only sent one. Tried for 5 hours to fix the problem and no one answered or offered any help
14 februari 2026
Svar från Flowwow
We’re sorry to hear that only one bouquet was delivered instead of two — this should not have happened.
We can see that you have already opened a dispute regarding the missing bouquet. Our team will review the case and make a decision within 5 days. We’re monitoring the situation to ensure it is handled properly.
Flowwow team
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