From the time I rang and asked advice about a kayak and accessories to the delivery day I received a very good service. I had to ask alot of questions which were answered with knowledge and patience.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After arriving at flow we were greeted and made to feel very welcome and all questions were answered with great information and knowledge. The products on offer were fantastic and there was not rush o... Se mer
The product arrived quickly, packaged well and was a great price A bit disappointed with the foam strips to go inside the helmet, but that is the choice of the manufacturer, had to purchase additiona... Se mer
I'm pretty much a novice kayaker, so I had loads of questions about what might be suitable for me etc. Tamsyn was super-friendly and super-patient, emphasising that what feels comfortable is most impo... Se mer
Företagsinformation
Skrivet av företaget
Flow Kayaks, Nottingham are paddle sport experts and enthusiasts, retailing quality kayaking, canoeing and other water sports products from market leading brands. With a showroom in Nottingham and a busy online store, Flow Kayaks are thrilled to share our products, knowledge and enthusiasm for water sports with the UK and Irish markets. Flow Kayaks are owned and staffed by expert paddlers and we pride ourselves on our market leading advice and service! Brands we stock: Peak PS, Pyranha Kayaks, NRS, Level Six, HF Safety, Wave Sport Kayaks, P and H Sea Kayaks, Werner Paddles, EXO Kayaks, ZET Kayaks, Whetman Equipment, Astral Footwear and Buoyancy Aids, Baltic Lifejackets, GUIGUI-Prod, Jackson Kayaks, Kober Paddles, Lettmann, G'Power Paddles, Select Paddles, Grey Owl, Venture Canoes and more! Flow Kayaks were established in 2018 as the sole UK distributor for EXO Kayaks. Since then we have supplied kayak shops around the UK and Ireland with EXO and ZET Kayaks. In 2021 we opened our first retail shop in Nottingham and began to sell kayaks, canoes, clothing and equipment to directly to customers, as well as to our valued shops. Flow Kayaks have worked with Paddle UK for supporting competition events, supplied the armed forces canoe and kayak teams as well as supplying multiple canoe and kayak clubs and outdoor centres around the UK.
Our Shipping Promise
Free Fast Shipping
We ship all of our clothing and kit orders with Royal Mail Tracked 24 and 48 services. We also process, pack and dispatch your orders the same day so they arrive to you promptly. You can track your order via our easy email tracking system!
Paddles and large boxed items are shipping securely with Parcel Force.
Our kayaks are delivered directly by ourselves or occasionally private, trusted courier to minimise handling and potential damages.
Kontaktuppgifter
Unit 13-14, Nottingham Wholesale & Trade Park, NG2 3JJ, Nottingham, Storbritannien
- 01156480631
- info@flowkayaks.co.uk
- flowkayaks.co.uk
4,8
Utmärkt
354 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 83 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Took more than a month for kayak to…
Took more than a month for kayak to arrived no update from firm had to get in contact to find out when I could expect delivery kayak was in good condition when delivered I think they need to keep customers updated in the progress of their items
25 mars 2026
Svar från flowkayaks.co.uk
Thank you for your feedback John, we are sorry that it took longer than our normal fulfilment time to get your kayak to you and that our updates were not more frequent. We do hope that you enjoy your new Wave Sport Hydra!
Friendly helpful and prompt service,
Friendly helpful and prompt service,
Great sale price plus a special offer.
25 mars 2026
Good range of products
Good range of products, prompt delivery. Very happy with what I bought and the service I received
16 mars 2026
Very quick delivery
Very quick delivery and the item in question was exactly as advertised.
Really pleased with everything and will definitely be looking to show here again.
20 mars 2026
Helpful staff who gave me some advice…
Helpful staff who gave me some advice on which paddle to buy - they actually recommended a cheaper on than I was originally looking at!
18 mars 2026
Excellent
Jake was very helpful!! I'll definitely buy from Flow again!
19 mars 2026
Omdöme utan inbjudan
Still waiting on the item to be…
Still waiting on the item to be delivered. Do not send me this rating email again.
5 mars 2026
Svar från flowkayaks.co.uk
Hi James, sorry to hear you're still waiting for your PFD to arrive. For orders sent to the Republic of Ireland customs can be slow. I can see that your order has been with customs for a week but is now moving on to you. If there are any further difficulties please do get in touch and we will do what we can on our end asap!
Great service
5 mars 2026
The BA was delivered very promptly and…
The BA was delivered very promptly and as promised. I would have appreciated a receipt with the goods as proof of purchase and useful for my records.
10 mars 2026
Svar från flowkayaks.co.uk
Thank you for your feedback George! We sent our receipts electronically to save sending extra paper and send our orders just with the packing note. It is possible to also have a VAT receipt from us, we can send that over too by request.
Fast friendly service
5 mars 2026
Not sure why l had to chase up my 2nd…
Not sure why l had to chase up my 2nd order but l had too. First experince was excellent 2nd not so much.
5 mars 2026
Svar från flowkayaks.co.uk
Thank you for your feedback Melanie, sorry we had a mix up with your order whilst we had a system update. We're always trying to improve but sometimes there can be a wobble whilst there's some maintenance. We're up and running as normal again now!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.