On a strong recommendation from our friends, we chose to seek Tina's assistance with planning our holiday. Tina provided us with friendly, efficient service. Our experience has been a most positive... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Robert @ Flight centre, The Pines was excellent. Very helpful, knowledgeable and friendly. He also provided some very good tips, which will make for a positively better travel experience.
Företaget har svarat
Amy the manager understood my travel requirements and researched the best product whilst I was with her. She has also asked for my feedback on certain areas like accomodation, activities, as these... Se mer
Företaget har svarat
Previously I booked with Amy Mudge( left the company) she was excellent and the lovely Tina is just as fantastic Both understood my needs and were a enormous help Definitely a Flight Centre customer f... Se mer
Företaget har svarat
Företagsinformation
Om Flight Centre Australia - Flight Centre The Pines Elanora
Skrivet av företaget
Skrivet av företaget
Kontaktuppgifter
Shop 24 The Pines S/C, 13 - 31 Guineas Creek Rd, 4221, Elanora, QLD, Australien
- (07) 5534 1414
4,0
Bra
8 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊
Thank you Tina
Previously I booked with Amy Mudge( left the company) she was excellent and the lovely Tina is just as fantastic Both understood my needs and were a enormous help Definitely a Flight Centre customer for me always
27 mars 2026
Svar från Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this excellent review, and to hear they made your booking process so easy! Thanks for sharing 😊
Robert @ Flight centre - Highly Recommended
Robert @ Flight centre, The Pines was excellent. Very helpful, knowledgeable and friendly. He also provided some very good tips, which will make for a positively better travel experience.
9 februari 2026
Svar från Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this awesome review for your agent, and how they used their expertise and experience to take such great care of your travels! Thanks for sharing!
Disappointed @ Flight Centre store at The Pines Elanora QLD
I visited the Flight Centre store in Elanora recently and was extremely disappointed with the level of customer service. Despite there being a travel consultant available with no customers at the time, we were completely ignored. There was no acknowledgement, no greeting, and no attempt to offer assistance.
It gave the impression that the consultant had no interest in helping us and couldn’t have cared less that potential customers were standing right in front of them. This experience fell well below the standard I expect from Flight Centre and certainly below what I’ve experienced at other locations.
I hope this feedback is taken seriously, as first impressions matter, and this interaction has made me reconsider using this store for future travel arrangements.
20 januari 2026
Omdöme utan inbjudan
Svar från Flight Centre Australia - Flight Centre The Pines Elanora
We're sorry to hear about your experience JC. Our team always strives to provide prompt assistance to all our customers. Occasionally, we face challenges managing immediate requests due to the virtual queue, which includes customers waiting for appointments, post-appointment follow-ups, scheduling maintenance, and handling email inquiries. Regardless, we are sorry you feel this way.
If you can make an appointment, we'd highly recommend this, so you can have a dedicated sit down with a consultant to help take care of your trip.
Svar från Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂
Friendly and excellent service
On a strong recommendation from our friends, we chose to seek Tina's assistance with planning our holiday.
Tina provided us with friendly, efficient service.
Our experience has been a most positive one, thank you Tina! We shall certainly reach out to you for assistance with our future getaways.
17 oktober 2025
Svar från Flight Centre Australia - Flight Centre The Pines Elanora
Thank you for this awesome review. We love to hear their expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing!
Amy the manager understood my travel…
Amy the manager understood my travel requirements and researched the best product whilst I was with her.
She has also asked for my feedback on certain areas like accomodation, activities, as these were new products introduced to Flight Centre
22 februari 2025
Svar från Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this excellent review for the team, and how they helped make your booking process easy and pain-free! Thanks so much for sharing, Helen :)
We were made to feel every thing we…
We were made to feel every thing we wanted to do was not a problem .All went very well and we are very happy with the service. All our holiday needs were met .
22 februari 2025
Svar från Flight Centre Australia - Flight Centre The Pines Elanora
We love to see this glowing review for the team, and how they made your booking problem-free and easy! Thanks so much for sharing, Craig :)
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