We booked our holiday to Vanuatu three weeks ago - and Donna was absolutely brilliant, so of course left a brilliant review. Then… nightmare!! the airline cancelled our flight home and we either ha... Se mer
Plats
Byt platsShop 71 Stockland The Pines, 181 Reynolds Road, 3109 DONCASTER EAST, VIC, AU
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I haven't travelled Overseas for quite some years, and Emily Mansfield was both knowledgeable, helpful, and above all patient. Flights were cancelled, by original carrier and Emily kept me in the loo... Se mer
Företaget har svarat
Tim was so helpful and patient helping me navigate my flight issues related to the situation in the Middle East. He explained and showed me possible scenarios and solutions. His possible itinerary fo... Se mer
Företaget har svarat
Tina at the Pines was amazing she gave us very comprehensive information about our trip, which made it easy for us to decide on where we would go and for how long including accomodation and connecting... Se mer
Företaget har svarat
Företagsinformation
Om Flight Centre Australia - Flight Centre The Pines
Skrivet av företaget
Skrivet av företaget
Kontaktuppgifter
Shop 71 Stockland The Pines, 181 Reynolds Road, 3109, DONCASTER EAST, VIC, Australien
- (03) 9841 6599
4,2
Bra
9 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Talk about going the xtra Mile! Here’s why you should always book through Flight Centre:
We booked our holiday to Vanuatu three weeks ago - and Donna was absolutely brilliant, so of course left a brilliant review.
Then… nightmare!! the airline cancelled our flight home and we either had to come two days later or two days earlier. If we’ve returned two days earlier, it would’ve cost us $700; if we’ve stayed the extra two days it would’ve cost us $1600 (this is mainly for changing the pre-booked onward flight to New Zealand from Australia, and overnight stays.)
Donna was having none of it! She worked solidly and two days later had sorted it out so that we could come home as planned leave as planned, and have our holidays as planned and it cost us no more than we’d already paid - and all because of her connections, stakeholder relationships and hard work.
I cannot rate these guys highly enough.
24 september 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Lisa Mc Gibbon attended to us
Lisa Mc Gibbon attended to us, she listened to our wants and needs, and kept these in mind whilst d
Completing our booking.
Thanks
23 juli 2026
Svar från Flight Centre Australia - Flight Centre The Pines
Thanks for the great review 😊
Tina at the Pines was excellent she…
Tina at the Pines was amazing she gave us very comprehensive information about our trip, which made it easy for us to decide on where we would go and for how long including accomodation and connecting flights and transfers. Will definately come back for our next trip..
10 juni 2026
Svar från Flight Centre Australia - Flight Centre The Pines
Hi, thanks for your glowing review! We're so pleased to hear the team provided you with such amazing service and made your travel planning so easy 😍
Above and Beyond
I haven't travelled Overseas for quite some years, and Emily Mansfield was both knowledgeable, helpful, and above all patient. Flights were cancelled, by original carrier and Emily kept me in the loop completely with updates and return of monies. Always with a smile.
4 maj 2026
Omdöme utan inbjudan
Svar från Flight Centre Australia - Flight Centre The Pines
We’re so happy to see this glowing feedback! It's great to hear how their knowledge and dedication made your planning process simple and enjoyable. Thanks for sharing such a positive review with us! 😍
Svar från Flight Centre Australia - Flight Centre The Pines
Thank you for taking the time to share your brilliant review for our team 😊
ANITA WAS AMAZING AND SO COURTEOUS
7 april 2026
Svar från Flight Centre Australia - Flight Centre The Pines
Hi there, thanks for your amazing review for the team!
Tim Was Fantastic!
Tim was so helpful and patient helping me navigate my flight issues related to the situation in the Middle East.
He explained and showed me possible scenarios and solutions. His possible itinerary for changed flights was really good to view. Thank you Tim.
2 mars 2026
Omdöme utan inbjudan
Svar från Flight Centre Australia - Flight Centre The Pines
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, 🙂
Don't book your holiday with Flight…
Don't book your holiday with Flight Centre The Pines at Doncaster East !
They are Unprofessional, Unorganised to say the least.... very disappointing. If i could rate less than 1 star I would
18 juli 2025
Omdöme utan inbjudan
Svar från Flight Centre Australia - Flight Centre The Pines
Sorry to hear about your experience with us Katie! If you'd like to provide any further feedback on your experience, please feel free to reach out to us via; social.engagement@flightcentre.com.au
Horrible experience
Horrible experience! I had the flight dates times and prices from the website, went into book - she couldn’t match the price and in the time she took to figure out why the price went up and we had to pay an additional $700!! Completely ruined our dream holiday experience. Do not use at all!
5 februari 2025
Svar från Flight Centre Australia - Flight Centre The Pines
Sorry to see you're not happy with your experience Christine. To provide a little more insight, pricing is based on availability and can sell out any time, so in this case your consultant would have been giving you the next best price to suit your travel needs. Pricing is dynamic and volatile, and therefore no price can be guaranteed until paid in full (unless otherwise advised.) We will be sure to channel this feedback as appropriate and thank you for your review.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.