Flight Centre New Zealand Omdömen 

Natalie was very helpful, checking in with us every step of the way.

This is the second time I have contacted Di Nichol to book a trip for me. She is absolutely wonderful. She takes the time to understand my needs, I ask her so many questions and she is always lovely and answers them clearly, she alerts me to things I missed (the fine print), she gives me guidance and ideas. Although I know it would be cheaper for me to do this alone, but it is worth going to Flight Centre just to get someone who can give you a good and rational advice. Thanks Di

I’ve just driven 45 min in rush hour traffic from The Devonport peninsula to the Birkenhead FC. Admittedly I got there closer to closing but was given the short sharp shrift.

Agent: “I’ve got an appointment… drive up to the Albany FC, they’re still open or come back another day” and one other chap conversing with another employee says “I’m just the accountant”.

The thing that struck me was how dismissive the experience was😟. Even after I added I’d driven 45 minutes (stuck in traffic)to get there.

Having been drawn to the Birkenhead FC based on their strong review rating, the zero customer service experience left me disappointed.

Happily take business elsewhere.

Yvonne Unka is a wonderful travel consultant. She is meticulous, thinks ahead and follows through so everything goes smoothly. I've had Yvonne book several overseas trips for me and family members. She gives sound advice and finds good prices.

Hi I would highly recommend Lucas to book your travel. We had a few options we ran past him a couple of times and he was more than helpfuf.

Daniel and Marianna

I had tried to use their website using gift card but there was a glitch. I went i to the store. Emily was amazing and she made the whole transaction seamless. I highly recommend them.

Holly Mallison was amazing. She was very helpful and extremely patient in organising our whole family holiday.

I needed to book some travel for work and was considering the option of making it into a family holiday by taking some extra time off. My travel consultant Jordan Crow was absolutely fantastic - completely understood my travel goals, provided great options with alternatives and was so prompt in replying that I even wondered at first whether Flight Centre was using AI travel consultants! I also chopped and changed my goals several times because of family and work requirements and I was never made to feel that I was a bother or being a demanding client. I will definitely try to use Jordan again when I next book personal travel.

everything , lovely people , very helpful

I had a call the very next day following my online enquiry. Natalie took on board our requirements and provided an email response by end of the day outling our options. A couple more phone calls we had a firm quote, made payment on line and our holiday was booked. Easy peasy.

Alleays have fantastic service

Aaron, is suoer helpful and takes his time to explain everything. I leave with confidence knowing everything has been taken care of.

Gianfranco was, as always, very helpful, professional and friendly! Thank you for everything! Even though we live in Auckland we always employ his help because he is so reliable!

I have used Flight Centre Kerikeri for the last 10 years and have had excellent service from them during that time.
They have organised flights and accommodation for me in various places around the world and have given me advice on various aspects of travel making the whole process as easy as possible.

Lisa maree (who likes chocolate), made our whole experience smooth running and so easy to achieve! We had spent weeks trying to sort out our trip with several other companies to no avail. We were tired and frustrated by our lack of progress. We struck fortunate when we walked into the shop and met with Lisa Maree. We found her to be calm,friendly, VERY efficient, VERY professional and willing to help. We did not feel rushed or pushed in any direction. She answered all of our questions and communicated effectivly with 3rd parties when necessary to do so; even when contacting another continent. All this made our experience so much easier and enjoyable than it could have been had we not met with Lisa Maree. We knew what we wanted, and Lisa Maree provided us with that. We found the shop/working area spacious enough and it gave sufficient privacy for our satisfaction. Personally I found the lighting a little harsh, but that's because I'm sensitive to bright white lights. We're definitely pleased to give the service we received 5stars, which I do not do lightly. We would definitely go back for future bookings!

Thanks to Mikayla for making our holiday easy , she planned everything accommodated everything we wanted ! Best person will use her again on our next holiday

Excellent service and very prompt agent. Thanks to GIANFRANCO (GB) BELLOLI, who got it sorted in a short notice.

Brooke bent over backwards to create a memorable holiday for my family, few hiccups out of her control but she still managed to put it right thank you so much would highly recommend getting everything through flight centre, it took all the stress out if organizing flights hotels transfers ect thanks again

Gianfranco from Lambton Quay booked our Thailand trip, we would highly recommend him and were surprised when the cost of our intrepid trip was cheaper through flight centre than it was booking direct.

I would still recommend researching your own hotels to find what you like to save any disappointment.