Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Hello, I used Flair AI and I believe the pricing is unreasonably high for what the service offers. The results do not justify the cost, and I expected much better performance for this price. I h... Se mer

Betygsatt 2 av 5 stjärnor

Poor results at a great expense. It all started out well and I got an email from support guiding me on training a product. I have now spent many $$$ dollars using their advice, still with very poor... Se mer

Betygsatt 3 av 5 stjärnor

I initially had a very good experience with Flair AI. Everything worked smoothly, images generated properly, and I was genuinely happy with the platform. However, recently I’ve been facing... Se mer

Betygsatt 5 av 5 stjärnor

Excellent customer service - made a slight error with my plan and it was sorted within 2 hours !! Thanks team

Företagsinformation

  1. Grafisk designer
  2. Programvaruföretag
  3. Programvaruförsäljare

Skrivet av företaget

Flair AI is an innovative platform built to transform how brands create product photography and marketing visuals. Our mission is simple: make high-quality, on-brand content accessible to every business, from emerging creators to global enterprises. We serve thousands of users across industries such as fashion, jewelry, beauty, and consumer goods — helping them cut production timelines, reduce costs, and scale creative output. At Flair, we’re committed to continuous improvement. Over the past year, we’ve introduced faster model training, improved rendering quality, and expanded our tutorials and resources so customers can get the most out of their subscription. Our support team is here to help at support@flair.ai, and we welcome all feedback as we keep building a platform that empowers businesses to tell their stories visually.


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

29 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

very bad result for the price

very bad result for the price, I went to other platform way cheaper and way better results

10 april 2026
Omdöme utan inbjudan
Logotyp för Flair AI

Svar från Flair AI

Hi there,

Thanks for your feedback—we’re sorry to hear that your experience didn’t meet expectations.

Flair is designed to deliver high-quality results, especially when using custom-trained models and detailed prompts, but we understand that results can vary depending on the setup and workflow.

We’d really appreciate the opportunity to learn more about what didn’t work for you and see how we can improve your results. If you’re open to it, please reach out to us at support@flair.ai with a bit more detail—we’d be happy to help.

Best,
Flair AI Team

Betygsatt 5 av 5 stjärnor

The results we’ve achieved with Flair.ai are really good

The results we’ve achieved with Flair.ai are really good and provide real added value for us as a company. That’s why we’ve signed up for a more comprehensive subscription.

19 mars 2026
Omdöme utan inbjudan
Logotyp för Flair AI

Svar från Flair AI

Hi ETC Shop,

Thank you for your feedback and for your kind words about the results you’ve achieved with Flair—we really appreciate it.

We sincerely apologize for the delay in our response. This is not the level of support we aim to provide, and we understand how important it is to have timely assistance, especially when you’re actively using the platform.

We’ve now reached out to you directly and are actively working with you to resolve the issue as quickly as possible. If there’s anything further you’d like us to prioritize, please let us know.

Thank you again for your patience—we’re committed to getting this fully resolved for you.

Best,
Flair AI Team

Betygsatt 1 av 5 stjärnor

Just purchased it and have done two…

Just purchased it and have done two images that take a long time to download and can’t seem to save them anywhere and then it keeps saying you need to buy more coins to do more images but surely once you pay a weekly amount you don’t need to pay more after just doing two images.

18 mars 2026
Omdöme utan inbjudan
Logotyp för Flair AI

Svar från Flair AI

Hi Leigh-Anne,

Thanks for your feedback, and we’re sorry for the confusion here.

To clarify, your subscription includes a set number of image generations per month, and each generation uses credits depending on the type of model or settings used. If you’re seeing a message about needing more coins after just a couple of images, it may be due to higher-cost generations (for example, Fast models or specific settings).

Regarding your images not appearing or saving—these should be available in your Library under “All Assets.” If they’re not showing, that’s definitely something we’d like to investigate.

Could you please reach out to us at support@flair.ai with your account email and a bit more detail? We’ll take a closer look and help get everything working as expected.

Best,
Flair AI Team

Betygsatt 1 av 5 stjärnor

I expected high-quality images

I expected high-quality images, but the results were disappointing. In the beginning, the images were mediocre, but after continued use, the output became worse and worse. I also reached out to support and never received a response. Based on my experience, I would not recommend Flair.ai.

8 mars 2026
Omdöme utan inbjudan
Logotyp för Flair AI

Svar från Flair AI

Hi there,

We’re sorry to hear about your experience and appreciate you taking the time to share this feedback.

This isn’t the experience we aim to provide, and we’d really like to look into what may have gone wrong—especially regarding image quality and your attempt to reach support. Unfortunately, we weren’t able to locate your message on our end.

Could you please reach out to us at support@flair.ai with more details (such as the email associated with your account)? We’ll make sure to review your case and assist you directly.

We’re continuously working to improve both our results and support responsiveness, and your feedback is important in helping us do that.

Best,
Flair AI Team

Betygsatt 3 av 5 stjärnor

I initially had a very good experience…

I initially had a very good experience with Flair AI. Everything worked smoothly, images generated properly, and I was genuinely happy with the platform.

However, recently I’ve been facing constant generation failures. Almost every time I try to create an image, the process fails. It doesn’t matter whether I use the auto-generated prompt or write my own — the result is the same: the system tells me the image couldn’t be generated and asks me to try again.

The most frustrating part is that credits are still deducted even when no image is produced. I contacted support about this, and they explained that credits are deducted once a generation job is successfully initiated on their servers, even if the image later fails due to processing or session-related issues.

While I understand the technical explanation, as a user this still feels unfair. From my perspective, I’m losing credits without receiving any usable output.

I’ve tested this in multiple browsers (Chrome and Firefox), and the issue persists, so it doesn’t appear to be a local setup problem.

Right now, this makes the platform difficult to use, because repeated failed generations quickly consume credits without delivering results. I really hope this gets addressed soon, because the tool itself has a lot of potential — but in its current state, it’s becoming frustrating to rely on.

20 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

greedy with subscriptions

poor quality. extremely greedy with subscriptions and annoyingly discriminative against free users by limiting every basic feature including downloads. it rubs us in the wrong way when an app does that. not to mention the results being extremely poor.

2 november 2025
Omdöme utan inbjudan
Logotyp för Flair AI

Svar från Flair AI

Hi,

Thanks for sharing your feedback. Flair AI operates on a freemium model, with certain features available on paid plans to support ongoing development and infrastructure.

If you’d like help with prompting guidelines or troubleshooting, our support team is available at support@flair.ai.

Betygsatt 2 av 5 stjärnor

Poor results at a great expense

Poor results at a great expense. It all started out well and I got an email from support guiding me on training a product. I have now spent many $$$ dollars using their advice, still with very poor results and low fidelity of products, even using 35 images of the same product at differnt angles. I reached out to support again and they never got back to me, so thats the end of flair for me. I found a great app that ticks all the boxes. Its easy to use, and maintains the fidelity of your product with the correct prompts and images. I've got loads of spare credits on Flair, but I am not even bothered to use them as I know the results will be poor.

22 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I have been charged for services I did not use

I have been charged for services I did not use, also I have bought credits which dissapeared from my account. I have also generated images, which used my credits but never loaded.

I contacted customer support with zero response.

Next step will be to contact my banks fraud department.

20 augusti 2025
Omdöme utan inbjudan
Logotyp för Flair AI

Svar från Flair AI

Hi Dario,

We’re sorry to hear about your experience. We’ve reached out to you directly via email to review your account and resolve this matter. Please check your inbox and reply so we can assist further.

Best regards,
Flair AI Support

Betygsatt 5 av 5 stjärnor

Useful Tool!

The images Flair generates are extensive and gives the user options to enhance or modify subjects or a portion of it. Very useful for e-commerce!

1 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam company - Avoid Flair.ai

Flair.ai promised me a refund the 19th of June. Still haven't received any money. They are not responding to emails so you have to threaten by reporting them to the police to get a reponse.

8 augusti 2025
Omdöme utan inbjudan
Logotyp för Flair AI

Svar från Flair AI

Hi Anton,

Thank you for your feedback. We understand your concern and can confirm this matter has been addressed. For any further details regarding your account, please contact us directly at support@flair.ai so our team can assist you.

Best regards,
Flair AI Support Team

Betygsatt 1 av 5 stjärnor

Slow response time from the customer…

Slow response time from the customer support. They need to work faster with responding to customers, they also indiscriminately deducted funds from my account after they did not let me unsubscribe from their subscription plan.

25 juni 2025
Omdöme utan inbjudan
Logotyp för Flair AI

Svar från Flair AI

Hi Pelumi,

Thank you for sharing your feedback. We’re sorry to hear about the concerns you raised and can confirm that our team has already addressed your account directly.

For any future questions or changes, please reach out to us at support@flair.ai, or use the “Manage Subscription” option available in your account settings for convenient self-service.

Best regards,
Flair AI Support Team

Betygsatt 1 av 5 stjärnor

Deceptive

This product is deceptive.
Also, the founder claims to be “pro-woman” when it benefits her, but refuses to use models with diverse body types in the advertisements and has a very elitist mentality due to some of her concerning tweets, but I guess we shouldn’t be too surprised there.

13 maj 2025
Omdöme utan inbjudan
Logotyp för Flair AI

Svar från Flair AI

Hi Rosie,

We’re sorry to hear that your experience with Flair did not meet your expectations. We take all feedback seriously and would like to better understand your concerns.

Please contact us directly at support@flair.ai so we can review your experience in detail and address any specific issues.

Best regards,
Flair AI Support Team

Betygsatt 2 av 5 stjärnor

Hello,

Hello,
I used Flair AI and I believe the pricing is unreasonably high for what the service offers. The results do not justify the cost, and I expected much better performance for this price.

I hope the pricing structure will be reconsidered to better reflect the actual value provided.

11 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Running a growing brand means I’m…

Running a growing brand means I’m always looking for ways to move faster without sacrificing quality. Flair AI has been a solid addition to our process — it gave us the flexibility to create multiple ad variations in half the time we used to spend. I’m pretty hands-on with visuals, so being able to tweak scenes and generate new looks on demand has saved us both budget and creative burnout. Some images need light edits, especially on reflective surfaces, but that’s expected. Overall, it’s made our content production way more efficient.

10 januari 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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