I had always ordered from fkn rich but this last time I ordered I never received my items and i spent like 100$ and its been a month already. A week ago i contacted all their platforms to see if they... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The worst customer service is pretty much non existent. I placed an order on 10/18 they took my money on 10/20. I never received an email used the chat feature and was given an order # on 10/25. Didn’... Se mer
FKN Rich’s clothing is true to its size, and has unique style that no other company I have come across has been able to match. The prices are affordable and the material will last a good duration of t... Se mer
Företaget har svarat
Great pouches to keep me energized throughout the day without any headache. Also have great flavours, watermelon ice and pineapple mango are my favorite.
Företagsinformation
- Klädbutik
- Butik för modeaccessoarer
- Butik med streetwear-kläder
- T-shirtföretag
- T-shirtbutik
- Butik med vintagekläder
Skrivet av företaget
FKN Rich is more than just a brand; it's a lifestyle choice that allows you to embrace a unique perspective on life. Our mission is to provide you with the finest, most premium products that reflect our commitment to excellence. When you choose FKN Rich, you're not just buying products; you're joining a community of individuals who appreciate the finer things in life and aren't afraid to stand out from the crowd. We invite you to experience the other side of life, one where bold ideas, premium quality, and a fearless attitude converge to create a lifestyle that's truly extraordinary.
Kontaktuppgifter
Toronto, Kanada
- sales@fknrich.com
- fknrich.com
3,2
Medel
627 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bought a pair of sunglasses and the…
Bought a pair of sunglasses and the quality is remarkable, the price even better. They fit well, very comfortable and elegant. 100% satisfied.
3 juni 2024
Omdöme utan inbjudan
Svar från FKN Rich
Thank you for your feedback! We're thrilled that you're satisfied with the quality and comfort of your sunglasses. We aim to provide both elegance and value. Enjoy your stylish new eyewear!
-FKNRICH Team
Great quality product
Great quality product!
Excellent services! Fast delivery. I will buy again. Highly recommended
23 maj 2024
Omdöme utan inbjudan
Svar från FKN Rich
Thank you for your feedback! We're thrilled to hear that you're satisfied with our product quality and services. Your satisfaction is important to us, and we appreciate your recommendation. We look forward to serving you again soon with the same level of excellence!
-FKNRICH Team
Great and prompt communication &…
Great and prompt communication & service. The merchandise is great quality and will certainly purchase again.
Thank you
1 juni 2024
Omdöme utan inbjudan
Svar från FKN Rich
Thank you for your positive feedback! We're delighted that you appreciated our communication, service, and the quality of our merchandise. We look forward to serving you again soon!
-FKNRICH Team
Best customer service ever great…
Best customer service ever great clothes love them
9 juni 2024
Omdöme utan inbjudan
Svar från FKN Rich
Thank you so much for your kind words! We're thrilled to hear that you love our clothes and that you had a great experience with our customer service. Your satisfaction is our priority!
-FKNRICH Team
Do not buy this place scam you and…
Do not buy this place scam you and never give you anything you buy off of here
7 juni 2024
Omdöme utan inbjudan
Probably got scammed
They scammed me, Ive been asking for 1 month to cancel my order because I ordered summer clothes which im gonna receive in winter if it continues like that, everytime I ask them they tell me “we’re currently out of inventory” or “please contact the supports on our site” which I did several time until I finally realized I probably got scammed. Every good reviews here are paid by them do not trust this shop unless you wanna lose your money. And also for anyone who would wanna go to the headquarters by himself the adress is 679 Kenwood Blvd, LaSalle, ON N9J 1P7 and I hope someone will do something cause im tired of this company ive never seen a company that bad
24 april 2024
Omdöme utan inbjudan
Buyer Beware
The 5-star reviews are from influencers.
Ordered clothing and paid for 4-day expedited shipping and still did not receive the items several weeks later.
They are a Canadian business selling to Canadian customers yet charging in $US to add the markup.
I got an order # and shipping # that are invalid. They told me that they don't have the inventory yet. They are still waiting on it.
Will never buy from this company again. I don't know if they are legit or not. If they are, they really need to improve their business model. You can't sell what you don't have.
20 maj 2024
Omdöme utan inbjudan
Svar från FKN Rich
We’re very sorry to hear about your experience and the issues you’ve faced with your order. The tracking number provided isn’t invalid; it’s just that the package hasn’t been scanned in by our shipping courier yet, which is why there are no updates available at the moment.
We understand your frustration with the delays and inventory issues. Please contact us directly at sales@fknrich.com with your order details so we can investigate and resolve this matter for you. We appreciate your feedback and will use it to improve our processes.
Thank you for bringing this to our attention.
- FKNRICH Team
Some of the best clothes I’ve bought
I love the shorts and the hoodies the material is a very good quality and it’s very comfortable. Would definitely buy from them again.
5 juni 2024
Omdöme utan inbjudan
Svar från FKN Rich
Thank you for your positive feedback! We're delighted to hear that you love the shorts and hoodies, and that you find the material to be of very good quality and comfortable. We look forward to serving you again in the future!
-FKNRICH Team
This was my first time ordering and I…
This was my first time ordering and I absolutely love the product, and will most definitely return to grab a lot more gear💯🤙🏾
3 juni 2024
Omdöme utan inbjudan
Svar från FKN Rich
Thank you for giving us a try and for your fantastic feedback! We're thrilled that you love your first order and are already planning to return for more gear. We can't wait to serve you again!
-FKNRICH Team
We ordered 19 May and have not received…
We ordered 19 May and have not received anything to date. I want to give them benefit of the doubt, but a bit concerned when I read the poor customer service reviews.
FNK if you read this please respond.
19 maj 2024
Omdöme utan inbjudan
This company is good.
This company is great with customer service and everything general about. Their clothes are really cool and really good. I like this company because they also have BOGO’s and the clothing is just good.
23 maj 2024
Omdöme utan inbjudan
I ordered some shorts for my son on May…
I ordered some shorts for my son on May 10 and there is no sign of they sent out the package. I sent an email to tried out to them however there is no response. Please don't shop at this brand. They are fraud.
10 maj 2024
Omdöme utan inbjudan
Svar från FKN Rich
We’re truly sorry to hear about the delay with your order and the lack of response to your emails. This is not the experience we strive to provide.
The tracking number may not show updates yet as the package might not have been scanned by our courier. Please reach out to us directly at sales@fknrich.com with your order details so we can urgently address this issue and provide you with an update.
As a small and growing team that has rapidly expanded due to our popularity, we’re working hard to improve our processes and handle increased demand. We appreciate your patience and feedback as we strive to better serve all our customers.
Thank you for bringing this to our attention.
- FKNRICH Team
First time i ordered from them i got…
First time i ordered from them i got everything quick and easy but this time i ordered shorts and hats and haven’t received anything for 3 weeks now and customer service won’t respond to any emails.
10 maj 2024
Omdöme utan inbjudan
Svar från FKN Rich
We’re really sorry to hear about the delay with your recent order and the difficulty in reaching our customer service. This isn’t the experience we aim to provide.
The tracking number might not show updates yet as the package may not have been scanned by our courier. Please reach out to us directly at sales@fknrich.com with your order details so we can investigate and resolve this issue for you.
As a small and growing team, we’re working diligently to improve our service and handle the increased demand. We appreciate your patience and feedback as we work to better serve all our customers.
Thank you for bringing this to our attention.
- FKNRICH Team
The tracking number provided does not…
The tracking number provided does not exist. 10 days after ordering, I was still being ignored by customer service. Luckily I paid with PayPal. Do not spend more money here, total scam!
8 maj 2024
Omdöme utan inbjudan
Svar från FKN Rich
I'm sorry to hear about your frustrating experience. It sounds like there was a misunderstanding regarding the status of your order. Pre-order items often do not appear in the tracking system until they are actually shipped and scanned by the carrier, in this case, Canada Post. This delay can sometimes lead to confusion and concern among customers.
Regarding the tracking number issue, it's possible that the tracking number provided was not yet active because the item had not been shipped or scanned by Canada Post. This is a common occurrence with pre-order items where the tracking information becomes valid only once the shipment process begins.
It's concerning to hear that you felt ignored by our customer service team for 10 days. We aim to provide timely and responsive support to all our customers, and your experience does not meet our standards. We apologize for any inconvenience or frustration this has caused you.
We understand your caution and appreciate that you used PayPal for your payment, which offers buyer protection. If you have not already done so, we recommend contacting PayPal to discuss your concerns and seek resolution for your order.
If there's anything else we can do to assist you or clarify the situation, please reach out to us directly at sales@fknrich.com. We value your feedback and want to ensure that we address your concerns promptly.
-FKNRICH Team
customer support no response
Recived wrong items in order, tried to start a return for months, joined their discord, talked with the owners, no response ever from support team, they keep delaying everything. Finally I was banned from the discord for complaining about them not answering me. 0/10 company, products are low quality, support team never answers. The reply by the fknrich team is generated by ChatGPT as you can see they forget to delete those words in another review. I have tried contacting their email “sales @ fknrich.com” for months with no response.
23 maj 2024
Omdöme utan inbjudan
Svar från FKN Rich
I'm really sorry to hear about your experience. At FKNRICH, we pride ourselves on using premium materials for our clothing to ensure the highest quality for our customers. It's concerning to hear that you received the wrong items and have been facing challenges with initiating a return. This is not the level of service we aim to provide.
We understand your frustration with the lack of response from our support team and the delays in resolving your issue. Your feedback is valuable to us, and we apologize for any inconvenience caused. We strive to provide excellent customer service and are disappointed to hear that we fell short in your case.
Regarding your experience with our Discord community, we aim to foster a positive environment for all our customers, and it's disheartening to hear that you were banned for expressing your concerns. This is not reflective of our values.
Please reach out to us directly at sales@fknrich.com so we can personally assist you with resolving your issue and ensuring you receive the correct items or a refund promptly. Your satisfaction is important to us, and we want to make things right.
Again, we apologize for the inconvenience and appreciate your patience as we work to improve our processes and customer service.
-FKNRICH Team
Long shipping
It’s been 3 weeks since I ordered and I am still hoping for the package to come
25 maj 2024
Omdöme utan inbjudan
Package not delivered
Package not delivered. They don’t answer to customer emails.
25 maj 2024
Omdöme utan inbjudan
Svar från FKN Rich
We're very sorry to hear about the issue with your package and the lack of response to your emails. Please accept our sincerest apologies for the inconvenience this has caused. We take customer satisfaction seriously and would like to resolve this matter promptly. Please reach out to us directly at sales@fknrich.com so we can assist you further.
-FKNRICH Team
The quality looks great and I’m excited…
The quality looks great and I’m excited the only thing is i paid an extra $12 on the shipping and it’s been almost a week and I still haven’t received my package. Have I been scammed 💀
24 maj 2024
Omdöme utan inbjudan
Great designs for cheap price
Great designs for cheap price, quality couldn’t get any better!
17 maj 2024
Omdöme utan inbjudan
Great customer support
Great customer support! Very friendly and helpful!!
16 maj 2024
Omdöme utan inbjudan
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