Fix My Coffee Machine Omdömen 

124
•
TrustScore 4.5 av 5

4,3

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I chose this company to repair my Sage Barista Express because of low brew pressure. After paying £300 for the service, including a pump replacement, I received the machine back with exactly the s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great service and an easy to follow website. The AI WhatsApp had no issues and our coffee machine was back before they said it would be. Would highly recommend and also include a service for your mach... Se mer

Betygsatt 5 av 5 stjärnor

Fantastic communication, we contacted Rory by email and always had prompt replies to our questions. We live in Bristol so dropped off our sons machine in the afternoon and received an email a few h... Se mer

Betygsatt 5 av 5 stjärnor

Amazing service from Rory and co; from a fast response on WhatsApp, to easy drop off/collection in Bristol and video updates of him fixing our pride and joy. When our Sage machine stopped workin... Se mer

Företagsinformation

  1. Leverantör av kaffebryggare
  2. också i
  3. Reparation
  4. Reparation av hushållsapparater

Skrivet av företaget

Specialist, based in Bristol, in fixing and servicing Sage coffee machines. Send your machine in by post or drop to our workshop today.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

124 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(124)

14 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Quick, reliable & easy…

Looked at various options to fix my Sage Express machine online, deciding to go with FMCM.

Unlike others, able to speak directly with Rory who undertook the repair. Communication was easy, via WhatsApp, and provided helpful advice for packing etc.

The repair was undertaken quickly, with plenty of communication throughout inc. videos showing the issues and repairs carried out.

Excellent service - quick, reliable, knowledgeable and easy to communicate with. Highly recommend.

26 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Honest

Honest, transparent and easy to communicate with. Super flexible and could not do enough to help me out. Highly recommend.

5 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Rory is excellent

Rory is brilliant. I must admit I was dubious sending our sage Barista Express off in the post, but there was no need. Rory was extremely communicative, he identified the problem in record speed and had the fixed machine back with me in a matter of days! He even called me after we hit it back for some troubleshooting at no extra charge and talk me through how to keep on top of the maintenance. I have no hesitation in recommending Rory and will definitely use him for servicing and repairs in the future. Thank you Rory!! Jenny

2 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Service

Sage Barista Express. Constant updates and great service even though my machine had been repaired previously using non standard parts, Rory and his team have been brilliant, great pricing and rapid service, gladly back in use and working as good as new.

28 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Repair of Sage Barista Express

First rate service. Fixed two issues, an intermittent leak and no water coming through the group head on my Sage Barista Express.

Well packaged and arrived safely.
All issues resolved and now working perfectly.

19 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company with fantastic customer…

Great company with fantastic customer service, don’t be put off by sending your machine away for a repair; Rory makes it a smooth process. Honest repair and servicing, he contacted me to say it wasn’t as bad as he initially thought and it only needed a service and a clean up. Thanks guys! Will defo use again

11 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Keeping the coffee flowing

I received excellent service and a professional repair from Fix My Coffee Machine. After initial contact via WhatsApp, communication was excellent. The repair was turned around very quickly, after diagnosing the nature of the fault and also identifying that my Sage Duo Temp Pro needed a thorough descale. I was kept up to date throughout the process and prior to collection, sent a short video of my coffee machine back in action. Many thanks to Fix My Coffee Machine for enabling the coffee to flow again in our house! Highly recommended.

8 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top shelf service!

Top shelf service!!

Excellent communication throughout booking and repair, quick turnaround too.

Highly recommended.

20 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I recently used FixMyCoffeeMachine to…

I recently used FixMyCoffeeMachine to repair my Sage Barista, and I couldn't be happier with the service. Their response time was impressive, the repair process was straightforward, and the pricing was clear and fair. My coffee machine now functions like it's brand new. Highly recommended!

15 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sage Barista Pro Repair *****

An amazing experience with Rory at Fix My Coffee Machine

From the initial contact right through to getting my machine back and working perfectly the experience was brilliant

In constant contact via WhatsApp, updates and videos of the faults + repair.

My machine was a nightmare, multiple issues but Rory gave seeveral option, sorted them all out and even held onto the machine for me whilst I was out of the country

Already recommended to a friend who needs his machine repaired!

11 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sage barista repair

My sage barista needed repairing found fix my coffee machine on the net and contacted Rory, explained what was wrong, Rory knew what the issue probably was. As I live locally I took the machine to him on Sunday afternoon on Monday morning I received a message as to what the problem was,there was a leak and a electrical issue this was fixed by Monday afternoon and I collected the same day. The service was exceptional everything was explained perfectly.
Many thanks to Rory and Debs for a excellent job and a pleasure to meet them.
Wouldn't hesitate to use fix my coffee machine if the need ever arises again.
Highly recommended.

10 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sage Barista express repair

Rory was fantastic from the moment I got in touch. My sage Barista express ( 5 years old) was cutting my power and leaking water so I contacted Fix my coffee machine for a quote. Rory responded very quickly and the whole process from shipping to return took less than a week. Rory kept me up to date of the issues he had diagnosed which also included videos. Overall a first class level of service.

7 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fixmycoffeemachine - outstanding service

Rory provided possibly the best service I have ever had from anyone repairing anything for me! Unfortunately my (only) 3 year old Sage Barista Pro packed up with what looks like internal water damage. Shipped the machine to Rory and sadly it was irreparable. He tried absolutely everything to repair and explained this all in great detail to me stopping short of a full motherboard replacement when he recommended the total repair cost was not worth it.
Will be taking this up with Sage shortly!
Thanks Rory!

7 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

"Life saving" Service!

One of my few vices in life is my Coffee machine... so was a disaster when it stopped working!! Found Fix My Coffee machine and despatched it to be fixed...UPS delivered it to them on a Tuesday morning and by around 10:30 I received an email telling me it was fixed and videos showing me.... I paid the extra for a full clean and descales too... Machine arrived home safely and looks like a new purchase! Very happy with the result and service - would highly reccomned!

28 augusti 2023
Omdöme utan inbjudan

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