Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Following what was a traumatic experience with my new car, which was hit by another just days after delivery, repair was arranged by my insurance company with Fix Auto. Throughout the whole process I... Se mer
Företaget har svarat
We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fi... Se mer
Företaget har svarat
I had a great experience with Fix Auto Matlock. My car had been repaired according to the high standards. Massive THANK YOU 🙏 to all hard working team who took care of my “baby” (my car) and Kerry s... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Skrivet av företaget
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Kontaktuppgifter
Lant Lane, Tansley, DE4 5FW, Matlock, Derbyshire, Storbritannien
- 01629 582980
4,8
Utmärkt
242 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Local, effecient and friendly
The company was local, friendly and effecient. Kept me up to date with how work was progressing and completed on time.what more could you expect!
6 februari 2026
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto Matlock
Good Afternoon
We appreciate you taking the time to leave us such a great review! We're so glad to hear you received friendly, efficient, and timely service from our local team.
Kind Regards
From all at Fix Auto Matlock
Accident Repair
We have used Lant Lane Ltd/Fix Auto on a number of occasions over the years for both accident repairs and paint rectification issues on a variety of vehicles. They have always been very easy to deal with and the end results have never been disappointing.
11 februari 2026
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto Matlock
Good Afternon,
We appreciate you taking the time leaving us a lovely 5* review. We're happy to hear that you've consistently been satisfied with our services over the years. Thank you for your continued trust in our work.
Many thanks, From all the team @ Fix Auto Matlock
Fix auto I’ve had a very good…
Fix auto I’ve had a very good experience with this company this is the second time my vehicle has been in and they’ve messaged me to let me know what’s happening very polite very good experience with them would recommend these people to anyone
5 februari 2026
Svar från Fix Auto UK - Fix Auto Matlock
Good afternoon
Thank you so much for taking the time to leave us a lovely review
We appreciate you sharing your positive experience with us. We're glad to hear that you found our communication helpful and that you were pleased with our service. Thank you for recommending us!
Kind Regards
From all at Fix auto Matlock :)
Svar från Fix Auto UK - Fix Auto Matlock
Good Morning
We are very happy to hear that you are satisfied. Thank you for your positive feedback; we appreciate it greatly.
Kind Regards
From all at Fix Auto Matlock
We were expecting to be without our car…
We were expecting to be without our car for quite some time having been told that delays in getting the necessary parts might occur. So we were pleasantly surprised to get it back three days after Fix Auto had collected it. Throughout the process, Fix Auto were courteous and helpful and we could not fault them.
23 januari 2026
Svar från Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you for taking the time to leave us positive feedback
We're happy to hear that you were pleasantly surprised by the quick turnaround and our team's helpful service.
Kind Regards
From all at Fix Auto Matlock
All round professional friendly and timely…
All round professional friendly service. Picked car up from home, carried out works, and delivered back to me ahead of anticipated time keeping me up to date whole way through.
30 januari 2026
Svar från Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for leaving us a 5Star review
We're happy to hear that you received professional and friendly service and were updated throughout the process.
Kind Regards
From all at Fix Auto Matlock
Great service always polite
Great service always polite, kept up to date with repair.
29 januari 2026
Svar från Fix Auto UK - Fix Auto Matlock
Good morning
Thank you for taking the time to leave us a positive review
We appreciate your positive feedback and are so glad that you were pleased with our service and communication regarding your repair.
Kind Regards
From all at Fix Auto Matlock :)
Amazing Service
Customer Servuice ia brilliant and the work done on my Car was amazing
Thank you all
23 januari 2026
Svar från Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you for taking the time to leave us a review.
We are happy to hear that the Customer service was brilliant and your repairs were amazing
Kind Regards
From all at Fix Auto Matlock :)
Amazing service,
Amazing service,
I was constantly updated on the progress of the repair, my car was returned in great condition inside and out. Would definitely recommend.
5 januari 2026
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto Matlock
Good Morning
Than you so much for taking the time to leave us a review
We are glad to hear that you had amazing service and your vehicle was returned in a great condition
Thank you for your recommendation
Kind Regards
From all at Fix Auto Matlock
Brilliant service
Considerate, friendly, understanding. A good job done with clear information and updating. Thank you to all.
5 januari 2026
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for leaving us a positive review.
We are delighted to hear a good job was done with your repairs and you were given clear information when we updated you
Kindest Regards
All at Fix Auto Matlock
They were amazing
They were amazing. The car has been fixed perfectly. The best bit about Fix auto Matlock is the staff. Everyone was so kind and professional, a special thank you to Malcolm . Thank you all for your kindness .
22 december 2025
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for taking the time to leave us a 5Star review.
We are so happy to hear the repairs to your vehicle were perfect and Our staff were kind and professional. We have passed your thanks onto Malcolm and all involved
Kind Regards
From All at Fix Auto Matlock
Kept me in the loop with all updates
Kept me in the loop with all updates, friendly on the phone and in person when returning my car
5 januari 2026
Svar från Fix Auto UK - Fix Auto Matlock
Good Afternoon
Thank you so much for taking the time to leave us a review.
We are delighted to hear you were kept in the loop and everyone was friendly
Kind Regards
From all at Fix Auto Matlock
Delightful company.
Fast, easy very polite and helpful staff. The whole experience was made quite pleasant.
6 januari 2026
Svar från Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for leaving us a 5star review
We are glad to hear the staff were polite and helpful and you
had a pleasant experience
Kind Regards
From all at Fix Auto Matlock
Car looks brand new again
This garage has been amazing to keep me in regular contact regarding the repairs and part orders being made. I actually got my car back sooner than expected but couldn't receive earlier due to myself not being in town so they held onto it a few days longer. Amazing service and car looks brand new from it's RTC.
19 december 2025
Svar från Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for taking the time to leave a lovely review
We appreciate your fantastic review! We're happy to hear that you were kept informed about your vehicle's repairs and that you're pleased with the result. It's great we could accommodate your schedule.
Kind Regards from all at Fix Auto Matlock and Happy New Year
Absolutely first class from start to…
Absolutely first class from start to finish. Everyone in the team seems committed to excellent customer service and my repair was completed to the highest possible standard.
Communication was proactive and just the right amount to keep me informed. Highly recommended.
27 november 2025
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for taking the time to leave us a 5star review
We appreciate your positive feedback! We're happy to hear that you received first-class service and that your repair was completed to a high standard. It's great to know you were pleased with our proactive communication. Thank you for recommending us.
Kind Regards and Happy new Year
From all at Fix Auto Matlock
A great job repairing our car
They did a great job on repairing our car. They collected the car from us and brought it back. Everyone is very friendly and everything is explained to you. I am very happy to recommend them.
17 december 2025
Svar från Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for taking the time to leave us a lovely review.
We're happy to hear that you had a positive experience with our car repair service! It's great to know that you found our team friendly and the service helpful. We appreciate your recommendation!
Kind Regards and Happy New Year
From all at Fix Auto Matlock
This company was 100% from start to…
This company was 100% from start to finish, the retrieval of my car to returning it, kept me informed through out the repair work, absolutely spot on, wishing you all a very happy Christmas 🎅,and all the best for the new year,
22 december 2025
Svar från Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you for taking the time to leave us a 5Star review
We're happy to hear that you had a positive experience with our service, from the initial retrieval to the return of your car. We appreciate your kind words and wish you the best for the new year!
Kind Regards and Happy New Year
From All at Fix Auto Matlock
Service was great from start to finish
Service was great from start to finish. Everything well explained and staff very helpful .
Repairs were done in the time given and everything was perfect.
Highly recommend.
5 december 2025
Omdöme utan inbjudan
Svar från Fix Auto UK - Fix Auto Matlock
Good Morning Lesley,
We appreciate you taking the time to share your positive experience! We're so glad to hear that you found our team helpful and the service great from start to finish. Thank you!
Many thanks from all the team @ Fix Auto Matlock
Communication was good
Communication was good. Work was completed within the estimated time. The finish was good.
1 december 2025
Svar från Fix Auto UK - Fix Auto Matlock
Good morning
Thank you for taking the time to leave us a positive review.
We are happy to hear that the repairs were completed within the estimated time and the finish was good
Kind Regards
From all at Fix Auto Matlock
100% recommended 👌🏻
After my first accident with significant damage/ a non-drivable vehicle, I wasn’t really sure what to expect or how the process worked…
The guys at FixAuto explained everything clearly keeping me reassured.
They collected my car quickly, then kept me updated with regular calls and messages through the whole process from recovery arrangements, receiving and assessing the vehicle, ordering parts, repairs and completion dates, and finally returning the car to me.
I knew what was going on and when, and they’re super helpful & friendly on the phone.
When my car was returned it was looking and driving like brand new.
Very happy!
5 december 2025
Svar från Fix Auto UK - Fix Auto Matlock
Good Morning
Thank you so much for leaving us a lovely review
We are delighted too hear you were kept reassured and updated throughout your repairs and the stafff were helpful and friendly
Kind Regards
From All at Fix Auto Matlock
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.