Five Star Properties and Bliss Beach Rentals Omdömen 

Five Star Reservation and customer when reserving the home was Excellent!! The agent I work with was engaged, knew her job, and responsive. However, the Property Don't Worry Beach Happy is subpar. We've rented several beach properties in the world and is the least favorite thus far.

We arrived on the property to find beach chairs and the location had not been set up. Was advised that we would have to wait until the next day. I called the office. The Male (I have his name) was very nonchalant. In his response, he stated to me "whatever ever" which was very upsetting. I blew a fuse... He had the setup done the same day. He states the young man on the beach was new and didn't know what he was doing.

Again. the property was okay. We were not able to use the elevator as the instructions provided stated to hit the call button. There was not a call button to be found. Outside patio furniture by the pool was old, dry rotted, and needs to be replaced. The grill has NEVER been clean. We could not use it as it was filled to capacity with water and some other foreign objects. Whatever it was it was despicable.

Lastly, at 7:45 am the morning of our departure… some of my guests were leaving as they had earlier flights. A gentleman “vendor” for 5 Star Properties wanted to know if he could come to the back and clean the pool. I asked my guest(s) if they were through with the pool. They stated “no” as we had until 10 am to checkout. Their flight wasn’t leaving until 2 pm. The gentleman then stated that it would only take him 15 mins to clean the pool. He was pushy. I then advised that no, we have the home until 10 am. His response to me, “Fine, I will not be coming back” and he left. Very poor customer service.

At the end of the day... We had a great time with the mishaps.

The house itself was great but there was room for improvement. We were only able to use the pool 1 day. The pool was dirty upon arrival. The pool vendor didn’t come out until the morning of day 3. There was a random swarm of bees around the pool on day 4. Like 100s of bees maintenance came out to spray. It really didn’t help much. Maintenance said they would call pest control. Pest control never came. There was an issue with the air on the 2nd floor. It tripped the breaker twice.

Nice house ,good location
Bedroom didn’t have drapes but was fixed couple of days later
Had a late flight last day but Couldn’t stay on the beach after check out at 10 am and couldn’t rent chairs last day since had to leave property. Had to drive to adjacent park to use the beach last day!
Also couldn’t rent surf board outside the property!

The house was beautiful! The customer service could have been a little better, we got there early and called to see if we could get in. After 3 calls, we finally got in at 330 instead of 4.

We have rented this property three years in a row and just reserved it for next year. Enough said. :-)

Very nice house! Perfect location. Quick response by Five Star Properties to our needs! Will definitely book with them again!

We absolutely loved this property and the location in Okaloosa Island! The interior of the condo was very nice, clean and roomy, with the most amazing patio overlooking the pool/hot tub and beach. It had beautiful views of the water, it was a short walk to the most amazing beach, it's a secure/gated property, and is quiet and not over crowded at the condo or the beach. It had 5 miles of accessible open beach area just a few yards from the condo, so that was enjoyable to walk, relax and take in the spectacular views in the morning/daytime/evening. We saw people catching small crabs at night with flashlights. They use them for fishing right from the beach, and they were catching some pretty big fish! We saw stingrays along the shoreline and dolphins from our patio. It came with an umbrella and two beach chairs set up on the beach for us by Cooper, and we were able to rent an extra set for our group. The condo is located just 5-20 minutes from the best restaurants in Okaloosa Island to Destin Harbor Walk. Very low key area, which makes your time even more relaxing. We recommend Stewby's and AJ's Restaurants just up the street from the condo...amazing seafood! We also recommend McGuire's Irish Pub in Destin, as that was amazing food as well. We also enjoyed a sunset dolphin cruise out of Destin Harbor, and visited the Gulf Marine Adventure Park in Okaloosa Island. Both are well worth the cost. Destin's Harbor Walk is a fun walk around, sightseeing, and shopping trip. We got to see a fishing charter come into the harbor with a hefty catch of swordfish and other species of fish, and the harbor itself is a cool cruise around if you take an excursion or rent a pontoon boat or jet ski. Five Star Properties/Bliss Beach Rentals were great to work with. They were very professional, polite, and checked in with us several times before check in, and upon departure. We can't wait to book this property again!

Henderson Beach Villa 5 was a fabulous place to rent. We loved the location and the property was so clean and perfect for our family vacation.

Excellent accommodations, great location. Our house was over the top. Great rooftop terrace. 100% recommend.

Everything was fantastic. The only issue was the jacuzzi would not stay warm and the tv on the patio was broken.

We stayed at Out of the Blue. The house was amazing. Pool was great. Enough bedrooms for our group of 12. Location was perfect, only a short walk to the beach. Will definitely come back!

Perfect stay! Was able to check in early which was so nice. Clean, and right on the beach. Will def be back!

You guys were awesome to work with! Helped us with everything we’re quick to respond, flexible with departure time, and just overall incredibly accommodating! Already referred to friends and absolutely plan to use you again.

This is my second time at the Luna Sea which is a Five Star Property. Could not ask for anything better. Our stay both times was awesome and I plan on booking this property again and again!

Awesome place to stay, both houses are very nice. Like any vacation rental, needs small touch ups in a few places. We use the property for a surprise 65th birthday celebration for my mom. I would recommend this location to everyone I know.

The staff went above and beyond during our stay. We cannot be any more happier with this rental company.

The view was absolutely gorgeous. Do not use the elevator. It needed to be reset when we first arrived and then my two daughters and grandson got stuck on the elevator until maintenance could arrive. This was a horrifying experience. The elevator was not functional for the remainder of the trip. My mother-in-law could not return to her bedroom because of her inability to climb the stairs. The main reason we selected this home was for the elevator which became inoperatable. I requested an iron that took over 24 hours to receive. The jacuzzi collected bugs at night because of the lights and there was no net to clean. I requested a net and that took another 24 hours to receive. This was an expensive home to receive a lack of service. I do not recommend this home. It is not worth it if you have individuals that rely on the elevator.

The property was very nice, updated, and clean. The pictures accurately reflect the quality of the house and furnishings. Although we had an issue with the oven, the management company was responsive and tried to repair it. The neighborhood is quiet and the private beach was wonderful.

Absolutely wonderful stay. We were a multigenerational group and everyone was happy. The beach access was easy and the very small things that we had to call in for repairs where handled quickly and without issue. Calling Five Star was easy, they were very friendly and professional. This is the second rental we have done and we will be back again.