M FitPro has been absolutely brilliant for my personal and professional development. Every course I’ve completed has helped me grow as a coach and better support my clients, especially the w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Euan has embraced every opportunity to learn and develop through FitPro. The wide range of courses available has provided an excellent platform for growth, and it has been inspiring to see how much kn... Se mer
They Lied about the financing. Their company policy is to refuse any refunds even if you leave the course because of life events or tragedy if you stay there over 2 weeks. They wont accept any L... Se mer
Great course, amazing mentors who regularly reach out to assist and check in progress. I am currently carrying out the Leve 3 course, looking to become a PT and online fitness coach. I would like t... Se mer
Företagsinformation
Om FitPro - Fitness Professional CPD Education
Skrivet av företaget
We are FitPro, the fitness industry’s trusted global influencer. Join our community for the best insurance, high-quality education, content and music. Let us support you.
What we offer you:-
Trusted public liability insurance. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you
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Over 95 CPD courses from world-class educators to support your professional development
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Insightful and practical content to keep you in touch with what's new in the fitness industry
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Great music, professionally mixed for your classes, delivered through our app MyGroupFit
OUR PHILOSOPHY
Founded in 1990, by Jane Waller and Brent Hallo, FitPro launched a bunch of firsts into the UK fitness industry, and created a globally recognised body that provides support, education and services to the fitness industry. Naturally, we're proud that FitPro has welcomed over half a million fitness professionals through our door.
PERSONAL TRAINER INSURANCE
Having insurance is a fundamental part of being a true fitness professional, and it’s important to know you are getting the right cover. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you – after all, we’ve been fitness specialists for over 30 years.
WORLD-CLASS CPD EDUCATION
With over 95 online courses you can stack up CPD points and learn vital skills to push your career forwards. There’s a vast choice: from menopause to nutrition, S&C to special populations … the list goes on.
FITPRO MEMBERSHIP
Sign up for a membership package and be supported in your career with the latest education and knowledge.
MUSIC
MyGroupFit (part of the FitPro family) has served the UK health and fitness industry for over 25 years. We deliver the best professionally mixed music compilations and music licensing for instructors and fitness and leisure facilities.
Kontaktuppgifter
85 Great Portland Street, First Floor, W1W 7LT, London, Storbritannien
- +44 (0)20 8586 0101
- info@fitpro.com
- fitpro.com
4,4
Utmärkt
303 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good service and friendly voices
Being listened to and friendly people to help your progress. Great updates and information
17 april 2024
Svar från FitPro - Fitness Professional CPD Education
Hi Christine
Thank you for your lovely review. We're delighted that you feel valued as a FitPro member and that you get so much from our information and support. Thank you for being part of the FitPro community.
From all at the FitPro Team
Really easy and quick
16 april 2024
Svar från FitPro - Fitness Professional CPD Education
Hi Clare
Thank you for your great review. It's good to hear that FitPro is delivering the service you need as a fitness professional.
From all at the FitPro Team
Really helpful setting up my student…
Really helpful setting up my student insurance, they answered all my questions and were really knowledgeable.
2 april 2024
Svar från FitPro - Fitness Professional CPD Education
Hi Anna
Thank you for your lovely review. It's great to hear that you found our insurance service and customer support so helpful. We think it's important that you can speak to a real person, especially when you are starting out in your fitness career. Thank you for choosing FitPro and we look forward to supporting you!
From all at the FitPro Team
Svar från FitPro - Fitness Professional CPD Education
Hi Nicola
Thank you for your great review. We're delighted you found our insurance service so helpful and we look forward to supporting you in your fitness career.
From all at the FitPro Team
Fitpro Instructor Public and Liability Insurance
I required Instructor Public and Liability insurance.
Darren Orton was on hand to answer all of my queries, via call and email providing exceptional customer service throughout.
Insurance was purchased with ease, communications answered quickly and efficiently.
I would recommend Fitpro Insurance.
22 mars 2024
Svar från FitPro - Fitness Professional CPD Education
Hi S
Thank you for your 5 star review. We are delighted you found our service so easy and helpful. Darren has been helping fitness professionals like you for many years and we think it's important to provide a personal service. Thanks for being a FitPro member!
From all at the FitPro Team
Svar från FitPro - Fitness Professional CPD Education
Hi Eleanor
Thank you for your lovely review. It's great to hear that the FitPro insurance works so well for you and that you found the process easy. Thanks for being a FitPro member!
From all at the FitPro Team
Svar från FitPro - Fitness Professional CPD Education
Hi L
Thank you for giving us 5 stars. We think its important to give our members great service and we're delighted to support you in your fitness career.
From all at the FitPro Team
Super easy to join and get insurance
Super easy to join and get insurance. Probably the best fitness company.
27 mars 2024
Svar från FitPro - Fitness Professional CPD Education
Hi Marc
Thank you for your lovely review. It's great to hear that the FitPro insurance works so well for you and that you found the process easy. Thanks for being a FitPro member!
From all at the FitPro Team
Customer service is always excellent
Customer service is always excellent. Speedy responses and lots of useful information. Very friendly!
21 mars 2024
Svar från FitPro - Fitness Professional CPD Education
Hi Jasmine
Thank you for your lovely review. It's great to hear you found our customer service excellent and friendly. We are here to support the FitPro community!
From all at the FitPro Team
Svar från FitPro - Fitness Professional CPD Education
Hi Leila
Thank you for giving us 5 stars. We think its important to give our members great service and we're delighted to support you in your fitness career.
From all at the FitPro Team
Simple phone call to renew expired…
Simple phone call to renew expired insurance. Very easy and straightforward.
15 mars 2024
Svar från FitPro - Fitness Professional CPD Education
Hi Pam
Thank you for your 5 star review. We think it's important that you can speak to a real person and Darren has been helping fitness pros like you for years. We're really pleased you found our service so easy!
From all at the FitPro Team
Competitive pricing and always there at…
Competitive pricing and always there at the end of the phone when I have any questions.
6 mars 2024
Svar från FitPro - Fitness Professional CPD Education
Hi Peter
Thank you for your review and giving us 5 stars. We are delighted that you value our service and insurance, and also that you know that we are here to support you in your fitness career.
From all at the FitPro Team
Excellent customer service and Excellent Insurance
Excellent customer service and excellent insurance. Can't fault it.
6 mars 2024
Svar från FitPro - Fitness Professional CPD Education
Hi Sophie
Thank you for your lovely review. It's great to hear you found our customer service excellent when buying your insurance. We think its important to give our community excellent customer service and we're delighted to support you.
From all at the FitPro Team
Website down, no updates given
Website was down for schedule maintenance, which is standard and expected. They did add a notice to their Facebook Page explaining this. However there were no updates provided, and no timeline listed. On their maintenance message it stated that you could still contact them by phone and email. They were uncontactable by either. They did not keep people informed, and there were many of us left in the dark. So much so we were checking if the company had closed.
When contact was re-established, the feedback I provided did not feel like it was taken on board at all. I was left to feel that they might let the same situation occur again and that they thought that this behaviour was ok customer service. I renewed with them due to the short time window but I will be reviewing this for next year.
Update - I really appreciate Fitpro reaching out to me, after it was all sorted, and asking for my feedback. I had a lovely chat with Teresa, who sounded like she really took on board the feedback and was going to pass it along.
1 mars 2024
Svar från FitPro - Fitness Professional CPD Education
Hi
Thanks for your feedback. We are very sorry for the website outage early last week, and that you felt uninformed. We did post on social media, as you saw, that we had scheduling overruns. But our one issue became two with an unrelated phone service issue for a number of hours before we were able to redirect to facilitate comms. Again, please accept our apologies. We understand how important our services and support are to FitPro members and, as everyone knows, we always do our best to ensure contact and and availability at all times. We will learn from this, and put extra safeguards in place. If you have any more questions, we are here for you via email or phone.
From the FitPro team.
Svar från FitPro - Fitness Professional CPD Education
Hi Mike
Thank you for your great review. We're delighted to support you in your fitness career and we think its important that you get excellent and personal customer service.
From all at the Fitpro team
All good simple process to reactivate…
All good simple process to reactivate my Account
23 februari 2024
Svar från FitPro - Fitness Professional CPD Education
Hi Chris
Thank you for your great review. Our mission is to support fitness professionals like you. Thank you for choosing FitPro!
From all at the Fitpro team
Svar från FitPro - Fitness Professional CPD Education
Hi Tony
Thank you for giving us 5 stars. It's great to hear that Darren was able to help you. Thank you for choosing FitPro for your professional insurance!
From all at the Fitpro team
Very easy to use and great products
12 februari 2024
Svar från FitPro - Fitness Professional CPD Education
Hi Stuart
Thank you for giving us 5 stars. It's great to hear you found it easy to find what you needed with FitPro. We're delighted to support you.
From all at the FitPro Team
Easy to follow website
14 februari 2024
Svar från FitPro - Fitness Professional CPD Education
Hi Esther
Thank you for your 5 star review. We're delighted that you found our website easy to find what you need, and we're looking forward to supporting you.
From all at the FitPro Team
Very helpful )
Very helpful ), got my insurance done pro Rota which helped my start up costs.
6 februari 2024
Svar från FitPro - Fitness Professional CPD Education
Hi Pauline
Thank you for your lovely review. We are delighted that you found speaking with us so helpful and that you got the insurance that you need. We think our personal service is important to support the fitness community.
From all at the FitPro Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.