Very quick to get an appointment in the middle of the night. Dr Dudek was fantastic and was thorough in questioning, supporting me to examine my cat to give her more information. The advice and plan g... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I used FirstVet through my ManyPets insurance before they switched providers, and honestly I can’t recommend FirstVet highly enough. I was absolutely gutted when ManyPets moved away from th... Se mer
Don't get me wrong, the vet was fine, so if this is a free service for you, use it! If you're looking to save on full price vet costs, this ends up being even more. As now we are paying the FV fee an... Se mer
Horrifically unreliable app. Part of my ManyPets policy. Trying to log in to make an out of hours vet appointment to be constantly told that it can’t find my policy details, so I’m trying to reset and... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
No need to rush off to the local vet – meet up with us online instead. You will get help and treatment and if you need it, a referral to the nearest veterinarian. Download the FirstVet app today to get started.
Kontaktuppgifter
Kensington Square 13, Saint James House, W8 5HD, London, England, Storbritannien
- +44 0333 303 4730
4,1
Bra
4 tn omdömen
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and informative
Made my 1st video appointment today as I have unlimited free appointments through my pet insurance provider. Video was clear and the Vet was friendly and informative, very helpful and would recomend. Also included is the helpful email that followed providing all the information and more of everything discussed during the appointment.
6 november 2020
Excellent help and advice
Excellent help and advice when our 15 week puppy became sick on holiday. It was easy to book an appointment and start the video call at the time specified. We explained the symptoms and what had happened and then the vet viewed puppy on the video. It was recommended for us to take puppy to the nearest vet ASAP, but as we were on holiday, we didn’t know where the nearest vet was. They provided extra help by searching on line for vets nearest to us, she also passed on contact details and forwarded an email to explain why she had recommended for puppy to be seen straight away. Everything ended well, puppy was seen swiftly and received excellent attention from the vets. We were so pleased that we had the service of first vet and would highly recommend it.
6 november 2020
Thorough assessment of dog via video…
Thorough assessment of dog via video call. Good advice, wonderful manner and caring follow up until dog improved.
6 november 2020
Great!
Really like first vet, always there when I need to speak to a vet about a problem with my animals.
6 november 2020
Great service great vets a life saviour…
Great service great vets a life saviour during lockdown -:)
6 november 2020
Amazing service
Amazing service. So easy to use. Choice of vet and excellent availability of appointments.
Video call was on time and of high quality. Very professional service, the Rachel the vet was very thorough and patient listening to my concerns and going through carefully with me the examination.
Didn’t feel rushed and at the end of the appointment the details were emailed to me and my vet.
Would totally recommend to any pet owner. Having someone at the end of a phone 24/7 is very reassuring
Thank you First Vet. Teddy is making a good recovery🐶
6 november 2020
What a fantastic service
What a fantastic service! Used for the first time today. Booking an appointment couldnt be easier. The app is user friendly, Dr Rachel Cox was fantastic.
Highly recommended based on my first consultation.
6 november 2020
Fantastic help and advice from Dr Tara.
6 november 2020
A great service
A great service provided via my pet insurance. My dog is very anxious about going to the vet practice so this was a great way to get advice without stressing him at all.
6 november 2020
Really good service
Really good service - we had a friendly and thorough consultation and comprehensive written follow-up.
6 november 2020
What a great app!
What a great app!! The Vet we spoke to was extremely professional and put our minds at ease overnight until we were able to get in to our local vets the next day.
6 november 2020
This is an excellent service.
This is an excellent service. My dog had been unwell overnight. Simple to set up a video call with a lovely vet at 6.30am who put my mind at rest, recommended a simple treatment and hopefully all will be well. I have this as a free add on with my pet insurance and am very very happy.
6 november 2020
Great service
Only had our rescue dog two months and FirstVet came included in our pet insurance policy. Invaluable already! Brilliantly simple booking system and app and lovely helpful vet.
5 november 2020
Excellent service
This was the first time I’ve used the video chat and I couldn’t be happier! Excellent service! Wonderful friendly, helpful vet!
5 november 2020
Excellent!
I get this service free with my pet insurance but after using it I would happily pay to have the convenience of 24/7 access plus the professional handling of the concern I had for my dog. The consultation is booked at a time to suit you, five minutes before your appointment you receive a text message reminder and at the exact time of your appointment your video chat begins. Overall excellent service!
5 november 2020
Such a great service!
When you’re a new pet owners, there’s a lot to learn about what’s normal and what’s not normal in regards to the health of your pet. To avoid any unnecessary vet visits and associated costs, First Vet is such a great resource to use as that first step - to have a professional give you preliminary advice as to whether or not you need to visit your vet, is so handy.
5 november 2020
Great service
Great service, the on line vet was excellent. Really recommend, certainly saved going and paying for the vet.
5 november 2020
Lovely to be able to talk and see a…
Lovely to be able to talk and see a very within an hour of requesting to get excellent advice.
5 november 2020
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Läs mer om omdömesprocessen på Trustpilot.
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