First Response Healthcare Omdömen 

8
TrustScore 2.5 av 5

2,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Hemsjukvård

Skrivet av företaget

First Response Healthcare is a leading home healthcare provider in the GCC, committed to delivering patient-centered, high-quality, and comprehensive care that creates value for our patients, their families, and the community. Our services are available across Dubai, Abu Dhabi, Ras Al Khaimah, Fujairah, Sharjah, Qatar, and Riyadh. We provide premium home healthcare services, including doctor on call, IV therapy, physiotherapy, lab tests, health checkups, ambulance services, nursing care, and more - all delivered in the comfort of your home, hotel, or office.


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

8 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 20 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,6

Alla omdömen

(8)

6 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Don’t fall a victim of this scam

Don’t fall a victim of this scam. They advertise the 199 AED doctor check up this is merely a way to get in to your house. Our baby has a flu/cold so we thought they would prescribe some antibiotics but instead we are thrown an almost 3,000 AED bill. 600 for them to do nebuliser. 725 to do an influenza test. 1500 for some bogus suppositories. Absolute joke. That too excluding some mandatory blood tests they wanted more money for!! Sorted in local medicinal clinic for less than 500 AED with honest proper doctors. These guys are just scammers and conmen dressed in doctors clothes

15 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I cant express how this home healthcare…

I cant express how this home healthcare company in Dubai was too good, I didnt expect the service to be this helpful, their medical team was on point.

Doctor Farheen and nurse nashra was very comforting as I was anxious about my symptoms, they did a thorough check and suggested me a treatment plan.

11 maj 2026
Omdöme utan inbjudan
Logotyp för First Response Healthcare

Svar från First Response Healthcare

We’re happy to know that you had a positive experience with our team and truly appreciate your valuable feedback.

Betygsatt 1 av 5 stjärnor

Actually I had a pathetic experience…

Actually I had a pathetic experience with a pediatrician, as she didn’t show any empathy with the patient ( that too a 8 months old baby) she didn’t even touch the baby and had a bad attitude( rude and unfriendly behavior) I would definitely not recommend her and this company as it’s not worth to pay her the consultation fees as she didn’t not give any proper advise or didn’t even able to examine the patient, moreover she didn’t ask the nurse to check the temperature and later she checked it upon insisting. And regarding the suppository which is prescribed is only 8 AED and the nurse was telling its 250 including the nursing charges which is again ripping the patient.

This kind of business should be reported to avoid any kind of exploration to patients as they run their business on the basis of fear.

Thanks,

14 juni 2026
Omdöme utan inbjudan
Logotyp för First Response Healthcare

Svar från First Response Healthcare

Hi Nawaz,
Thank you for your feedback, we are sorry to hear about your experience. We would like to investigate this further, however, for patient confidentiality reasons, we will need to do so over secure email. Could you please forward your feedback to healthdesk@firstresponse.ae along with:
* The Patient’s Full name
* Phone Number & Email Id the booking was made under
Our customer service team will then review/investigate this in detail.
Kind Regards,
Team First Response Healthcare.

Betygsatt 1 av 5 stjärnor

Cost Transparency

Cost transparency was an issue for me.

Fees were only discussed once the doctor was already present.

I was quoted 11,800 AED for tests and IV treatment.

The same services from another doctor cost 2,500 AED.

I recommend confirming all pricing in advance.

3 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Pricing was not clear upfront.

Pricing was not clear upfront.

Costs were explained only after arrival and were significantly higher than expected.

Doctor was unethical in her charges and was money-hungry not health-oriented.

3 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unqualified sales doctor

A salesman (doctor) Ahmad came over for a fee of 300AED which is acceptable fee as my son had high fever and runny nose. I wanted to establish if he had viral or bacterial infection and if he would need antibiotics.

After checking his throat, temperature and his chest, he concluded that only way he can tell is if I purchase a 4000AED (€1000) swab test to determine what it is. A qualified doctor was unable to determine probable cause of infection from examination and was stating “you have health insurance, you can claim it back”. This is a scam. Once I said not interested, he left faster than he came. Complete cowboy.

ChatGPT said that the symptoms were most likely viral due to congestion of nose and today my son is a lot better with temperature under control. Scare tactics with unqualified sales doctors, stay away

20 januari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Be warned....

My partner visited Dubai recently to spend some time with me. As she had been feeling ill for 6 days and it was the weekend I contacted First Response as they state a medical practitioner can be sent round to our home within 45 minutes

On the plus side they did turn up within 45 minutes, three members from their team arrived, which seemed a bit OTT

Their consultancy fee was a modest 200 AED, US $65. The sting in the tail is that everything they recommended (medicine, drip, repeat visits etc) would have added a further 16,000 AED, approx US $5,000!

A bit excessive for a bout of flu!

a repeat visit the next day

23 november 2024
Omdöme utan inbjudan

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