The driver, Ms Amanda was excellent. She was amazing, very nice and very patient with all of us. We all enjoyed traveling with her.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our reservation was on a Saturday for 6pm. I tried calling the day-of-contact multiple times to confirm the trip and make sure everything was in order. I was never able to reach anyone. The bus then... Se mer
We can always count on First Student! You did amazing job with the booking, instructions with local supplier, and with the buses. They were on time, staff were all very nice, and they did a great job!... Se mer
I loved our driver she was so easy going and friendly and helped the process go super smoothly. I was so appreciative of having all of my questions answered also. I have never organized a trip of this... Se mer
Företagsinformation
Om First Charter Bus Rental - Urbana
Skrivet av företaget
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Kontaktuppgifter
812 South Glover, 61802, Urbana, IL, USA
- 800-204-4362
4,0
Bra
21 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The driver 🥰🥰
The driver, Ms Amanda was excellent. She was amazing, very nice and very patient with all of us. We all enjoyed traveling with her.
26 augusti 2025
Poor Day-Of Service
Our reservation was on a Saturday for 6pm. I tried calling the day-of-contact multiple times to confirm the trip and make sure everything was in order. I was never able to reach anyone. The bus then did not show up until 6:15 to which the bus driver, who was very pleasant and agreed to extend our trip some, said she was a backup driver. But for those 15 minutes I was unsure if we would have a bus at all.
It was stressful to not be able to get into contact with anyone the day of the bus rental, and extremely stressful for the 15 minutes the bus was late as I thought we had been forgotten.
29 januari 2025
We can always count on First Student...five stars!!!
We can always count on First Student! You did amazing job with the booking, instructions with local supplier, and with the buses. They were on time, staff were all very nice, and they did a great job! Thanks!!!!
4 oktober 2024
Highly Recommend! Amazing Service
I loved our driver she was so easy going and friendly and helped the process go super smoothly. I was so appreciative of having all of my questions answered also. I have never organized a trip of this kind and felt very comfortable after working with First Charter.
3 oktober 2022
Amazing service
Amazing service! Will recommend to anyone! Thank you so much. So accommodating and went above and beyond to make the ride as easy as possible.
31 juli 2022
Absolutely great
Absolutely great.
Our driver was super amazing.
The team over the phone was fast and reliable.
Amazing!
15 juli 2022
We used it for a wedding reception
We used it for a wedding reception. Our lady bus driver was the best. She went out of her way to make it perfect. She asked for an air conditioner bus, she called me to see what the colors were of the wedding. She texted me and asked if we needed anything and to get all the details before she came. She kept n contact with me all night.
11 juli 2022
We needed busses last minute and they…
We needed busses last minute and they worked with us to make it happen. I'm so grateful!
30 juni 2022
5 Stars Excellent
Friendly, supportive, and flexible staff. First Student employees were very helpful starting with reservations, trip confirmation and assurance, and the driver was wonderful. I would recommend First Student to accommodate your transportation needs for any event.
2 maj 2022
Great experience
Great experience. Customer service to set everything up was very easy to work with. The day of the event the driver was right on time and very kind. Will use again.
9 april 2022
The bus driver was polite and courtesy…
The bus driver was polite and courtesy and the bus was super clean! However they arrived 18 minutes late which then made us late for our field trip and subsequently made us late returning to the building. We are extremely grateful for the services provided to us but would greatly appreciate more of a focus on punctuality in the future.
23 juli 2021
Very good experience
The buses were clean and on time. The two drivers were courteous and eager to make the trip enjoyable and hassle free.
5 juli 2021
Very good experience
Very good experience. Buses came on time and the drivers were very nice.
29 februari 2020
Omdöme utan inbjudan
It was great
It was great. Our driver was awesome and friendly. Very prompt and we were happy with your service!!!!
2 januari 2020
Omdöme utan inbjudan
We had the best time riding the bus
We had the best time riding the bus! Our driver provided a speaker for us to use and he was very accommodating. Definitely a 5 star experience and I would highly recommend this service to others!
23 december 2019
Omdöme utan inbjudan
Great service
Great service! Easy to schedule and confirm. Bus driver was on time and safely transported our athletes. Thank you!
15 december 2019
Omdöme utan inbjudan
Our driver was fantastic
Our driver was fantastic. He was on time, patient, and flexible. It was great service at a great deal.
4 december 2019
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Never on time
Showed up at departure time for the first trip and over half an hour late for the second trip.
28 oktober 2019
Omdöme utan inbjudan
Svar från First Charter Bus Rental - Urbana
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center in the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to make this situation right. Thanks, Nancy
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