The driver was instructed to be ready to pick us up between 12-12:30, but during this time they went to the second job and he did not pick up the phone calls. I paid fully 2200 for two bus to reserv... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic Service!! The driver was on time, personable, and safety-minded. The bus itself was clean and looked well-maintained. The online Customer Service was top notch: each of the three Customer... Se mer
Buses were punctual, drivers professional and friendly--and kid-oriented! Drivers gave clear instructions and expectations, and were easy to contact and made themselves accessible at lunch time.
Driver came early, was friendly and was happy to be with the first graders. This was the first bus ride for most of them, so having a friendly bus driver was wonderful. She also made sure that everyon... Se mer
Företagsinformation
Om First Charter Bus Rental - San Jose
Skrivet av företaget
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Kontaktuppgifter
931 Remillard Court, 95122, San Jose, CA, USA
- 800-309-1421
4,7
Utmärkt
70 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The driver was very friendly
The driver was very friendly, was here on time everything ran smoothly with reservations as well.
Thank you!
8 november 2019
Omdöme utan inbjudan
Great service and very on time
Great service and very on time. Thanks!
8 november 2019
Omdöme utan inbjudan
Above and Beyond
This company goes above and beyond with customer services. When we first scheduled with the company they were very helpful and descriptive so getting details for the trip was easy. Directions and procedures were clear and simple, the price was affordable. We had to reschedule due to power outages and school being canceled. However, the company was super helpful and made it work! On the day of the trip, I was beyond impressed with the bus driver, she was clear and direct with the students to support all needs. She went above and beyond with safety, following laws, and communicating with the school staff. I wish I got the bus driver's name, she deserves a raise!! I am so impressed with all the customer service in every aspect of the process. What a great experience! Thank you so much. We will definitely be working with this company in the future and recommending them to other schools in the area.
2 november 2019
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Here is the review from our teacher
Here is the review from our teacher
"I would give the first half of our trip 1 star because of the (30) delay in pick-up, stop for gas, and the driver not having his cell phone in a holder, consequently he had it in his hand and was looking down at it, while trying to drive. We (a parent chaperone and I) told him we would tell him what exits to take, etc.
The second driver rated 4 stars. He was 45 minutes early, so we were able to leave camp ahead of schedule. He had his cell phone in a holder and did not need any help from me navigating the entire trip.
Neither driver instructed us on how to open the emergency doors or where the brake was."
29 oktober 2019
Omdöme utan inbjudan
Svar från First Charter Bus Rental - San Jose
I'm sorry to read this, and I assure you that this experience is not typical. Can you please reach out to me directly? My name is Cesar and I run the Charter Center responsible for the Western United States. I would like to understand more so we can take corrective action. I would also like to work to make your situation right.
Thanks,
Cesar
Cesar M. Perez
Charter Center Manager – Western United States
Cesar.perez2@firstgroup.com
Desk: 513-665-3003
Mobile: 848-456-0288
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