The bus driver, Mike, was awesome. He was accommodating and made sure that the wedding party arrived on time.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had overestimated how long it would take our students to go through the museum, and we were finished earlier than planned. The bus drivers were very easy to work with and flexible, and were able to... Se mer
I've used first charter for years. I had a recent bad experience with them (no show for a wedding). I decided to give them another shot. I'm so glad I did. Don was professional and friendly and kint!
We purchased 3 buses for our field trip for a 148 people and only two buses showed up. No one called to tell us ahead of time, no one offered to sent another bus.
Företagsinformation
Om First Charter Bus Rental - Hodgkins
Skrivet av företaget
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Kontaktuppgifter
8600 W. 67th Street, 60525, Hodgkins, IL, USA
- 800-204-4362
4,7
Utmärkt
99 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Experience!
Our driver was on time, friendly and the bus was very clean! Everything was fantastic!
10 september 2022
Disappointed!
Disappointed!
Firstly, when calling the company, the robo takes us through various numbers before getting to speak to a real person. In many cases, the person would not be available and we would have to leave a message and wait for a response after a few hours. This happened multiple times.
Secondly, there was a late fee of $100 hundred despite booking 5 days in advance. Who considers 5 days to be LATE?
After our booking, even the cancellation fee was $150. We felt as we were stuck one way or the other. Then, we came across another company who was willing to book for us even on the same day of the trip without any extra charges. Plus the rate was much cheaper. Others have also used that company and gave positive feedbacks.
Thirdly, there was a mention of additional fees on the contract of "$100 if caught eating or drinking", "$500 for bodily fluids etc."
We lost many students and parents did not want to send their children out of the fear of these reasons.
It doesnt cost $500 to clean up liquid.
We will be hesitant in booking with your company in the future.
12 augusti 2022
We used first student charter for our…
We used first student charter for our wedding guests to shuttle them to all the wedding events and home at night. They were so accommodating with road construction and leaving earlier for my wedding guests. Our drive was amazing and made sure all my guests including myself made it on the last trip of the night! He made sure to communicate with me throughout the night! Highly recommend to help make your event
7 augusti 2022
Multiple times the busses have…
Multiple times the busses have arrived15-30 minutes late to pick up our campers for their field trip causing them to loose out on attractions time.
1 augusti 2022
Bus is always here at the school ahead…
Bus is always here at the school ahead of time to ensure we get to our destination with plenty of travel time.
27 juni 2022
First Charter was fantastic
First Charter was fantastic. Our driver Don was 15 min early and was there ready for us for our ride home. We will definitely be using First Charter for future events!
13 juni 2022
Great Service
Bus driver was very cordial and punctual. We will definitely look to this company in the future for school bus charters.
13 juni 2022
Bus was a little late but the driver…
Bus was a little late but the driver was wonderful to myself and my students. Very safe and fun.
4 juni 2022
Confused and Unsafe for children
Company arrived on time. Upon loading the bus, the driver told me to sit behind him to explain how to get there. I went to print the direction and was told, I’m old and I need to help him. I also directed him on the return ride. Basically I was the GPS going there and back. I have never had this experience. Note: There are also no seat belts on the bus for young children safety.
2 juni 2022
Great service
Great service, They were able to provide transportation for our eight grade field trip when we were having trouble finding transportation. In over all our rating would be 5 stars starting from customer service to the bus drivers.
31 maj 2022
Thank you for a job well done!
Thank you for a job well done!
The bus driver Mario was on time, friendly to adults and the children, and a safe driver. We appreciate having a fun bus experience for the children!
4 maj 2022
Amazing driver- safe and professional!
Ricardo was amazing. He was punctual. He was polite. He was professional. He was communicative. The bus was clean. The driving was safe. Amazing job!!!
22 april 2022
We had an amazing experience using…
We had an amazing experience using First Student Buses. We could not have had a better experience! We love First Student
25 mars 2022
Field Trip Fiasco
Placed three different bus reservations with First Student and two of the buses did not show up to the school. 3rd and 5th grade class did not get to attend their class field trip.
16 februari 2022
Very simple booking process and…
Very simple booking process and reasonable priced. On time and the bus driver was very professional. Thank you, will definitely be a repeat customer!!
15 februari 2022
Our bus charter was terrific did its…
Our bus charter was terrific did its wedding. The bus showed up on time and was very accommodating to our requests.
9 januari 2022
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