First Charter Bus was amazing to work with. Everything ran like a well oiled machine. We used them for our wedding transport and the entire experience for the guests was fantastic!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We've been renting from bus companies for 20 years. This is by far the best company we've ever used. They are punctual, polite & have great customer service at a great price.
Bus was supposed to arrive at 12:15PM. No one communicated or let us know until I called them. Bus was over 30 minutes late and I was told it's somewhere on Lake Shore Drive by dispatch. Problem wi... Se mer
I booked a bus for a Christmas bar crawl. First Charter made it easy to get a quote and book. Our driver, Andy, was punctual, helpful, and friendly throughout our entire day. They weren't the cheapest... Se mer
Företagsinformation
Om First Charter Bus Rental - Chicago - West
Skrivet av företaget
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Kontaktuppgifter
4155 W Chicago Ave, 60651-3623, Chicago, IL, USA
- 800-204-4362
4,0
Bra
143 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Rental=easy, Driver=not great
The rental process was crazy easy - that was the best. The driver, however, showed up late EVERY time, went grocery shopping between trips (not a huge deal, but kind of weird when we're paying for her time), and then was evidently more than 30 minutes away when we called at 5pm to ask if she could come at 5:30 instead of 5:45. We're paying for this whole day! You shouldn't be more than 10 minutes away. Good grief!
7 januari 2020
Omdöme utan inbjudan
Svar från First Charter Bus Rental - Chicago - West
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center in the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can work with you to make this situation right. Thanks, Nancy
Awesome
Awesome, the Gentleman was very helpful and courteous...
Thanks a lot Sir... Please pass our taken our appreciation to the Gentleman and we'll be highly obliged...
23 december 2019
Omdöme utan inbjudan
The driver was very timely and pleasant!
18 december 2019
Omdöme utan inbjudan
Great Service!
18 december 2019
Omdöme utan inbjudan
Great driver
Great driver. Early to pick up. Clean bus. Safety
Talk to passengers. She terrific.
18 december 2019
Omdöme utan inbjudan
Bus was a no show
The bus was late to the initial pick up so we had to change plans at the last minute and transport 80 people by Uber to our event. The event was on a boat which had a firm departure time so being late was not an option for us. I called 9 times over the period of an hour trying to determine where exactly the bus was and see if we could possibly still make it work. As I had allowed 45 minutes to go 1.5 miles in downtown Chicago to Navy Pier but ultimately 15 minutes before we needed to be on the boat the bus was reportedly to far too reach us in time. When I attempted to call back and confirm our cancellation they did not answer the phone and the voicemail was full so I could not leave a message. Hopefully I can get through to someone today to get a refund.
9 december 2019
Omdöme utan inbjudan
Svar från First Charter Bus Rental - Chicago - West
I apologize for your experience and assure you this is not typical. We pride ourselves on our drivers. My name is Nancy and I run the Charter Center responsible for the Central US. Will you please call me at 866-514-8747? I want to understand more about your experience so I can take any necessary corrective action, and work to make your situation right. Thanks, Nancy
Unreliable company
We ordered and paid for two busses. They only sent one.
8 december 2019
Omdöme utan inbjudan
Svar från First Charter Bus Rental - Chicago - West
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center responsible for the Central US. Will you please call me at 866-514-8747? I want to understand more so I can take corrective action and continue to earn your business. Thanks, Nancy
It was very good service and the driver…
It was very good service and the driver was very nice!
6 december 2019
Omdöme utan inbjudan
Great party transportation option
We had a wonderful experience with First Charter Bus Rental. They arrived on time and were flexible with our pick up time. The driver was polite and navigated the city really well.
24 november 2019
Omdöme utan inbjudan
Good company
Very good communication and easy to work with. Will use again!
22 november 2019
Omdöme utan inbjudan
The school bus driver was very helpful…
The school bus driver was very helpful and on time to pick us up..Great service
22 november 2019
Omdöme utan inbjudan
We had a great experience with First…
We had a great experience with First Student Charter.
22 november 2019
Omdöme utan inbjudan
Brook our bus driver was on time and…
Brook our bus driver was on time and very good with our seniors.
21 november 2019
Omdöme utan inbjudan
Not great service
Not great service
2 buses were late to the pickup in the morning.
For the pickup at our destination (to go back to school) one bus did not show up.
It took several calls to get a bus there, and the students waited 50 minutes.
20 november 2019
Omdöme utan inbjudan
Svar från First Charter Bus Rental - Chicago - West
I apologize for your experience and assure you this is not typical. My name is Nancy and I run the Charter Center responsible for the Central US. Will you please call me at 866-514-8747? I want to understand more so I can take corrective action and continue to earn your business. Thanks, Nancy
We have always had nothing but great…
We have always had nothing but great customer service!
18 november 2019
Omdöme utan inbjudan
Wedding Rental
Wedding Rental
We had a bus for 3 hours for my wedding. The driver showed up early which was great! There was only a minor issue and they were a half hour late to the last stop, still not really sure what happened, so we had some guests arriving late.
17 november 2019
Omdöme utan inbjudan
Thanks for the bus drills!!
14 november 2019
Omdöme utan inbjudan
Driver was on time
Driver was on time, knew where they were going and got to drop off location early even after in traffic. great service.
11 november 2019
Omdöme utan inbjudan
First Student was wonderful for our…
First Student was wonderful for our event. All drivers arrived on time with a very helpful attitude. thank you for helping us with our event!
11 november 2019
Omdöme utan inbjudan
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