Logotyp för Firewood Direct
Besök webbplatsen

Firewood Direct Omdömen 

107
•
TrustScore 5 av 5

4,8

Vedleverantör
Skriv ett omdömeBesök webbplatsen
Skriv ett omdöme

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Really pleased with my oak logs order. Just a few days after ordering the pallet arrived and the driver delivered everything to my garage. Quality of the wood is excellent and I was kept up to date wi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Firewood Direct is a great company. We've ordered from other companies which were much more expensive! Firewood Direct is much cheaper but the quality of the timber is much better. The timber is extr... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Logs are of good heavy weight and seem to be of good quality. We were not advised beforehand of delivery date. Got a few minutes notice, so I wasn't home. Pallets had to stay outside the garage making... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I ordered on Saturday and it was delivered on Tuesday The delivery driver was most helpful dropped it at the door of the shed Overall very pleased with the service and the firewood it burns nice a... Se mer

Företaget har svarat

Företagsinformation

  1. Vedleverantör
  2. också i
  3. Träleverantör

Skrivet av företaget

Firewood Direct is Ireland’s dedicated supplier of premium kiln-dried firewood, delivering high-quality hardwood logs directly to homes and businesses nationwide. We focus on providing clean-burning, efficient, and reliable firewood that customers can depend on. Every product we offer is properly dried (<15% moisture), sustainably sourced, and carefully prepared to ensure excellent performance in fireplaces, stoves, fire pits, and wood-burning appliances. Our mission is simple: make premium firewood accessible, consistent, and hassle-free. We offer easy online ordering and nationwide delivery, while being committed to a smooth experience from start to finish. We take quality seriously - each batch of firewood is processed to achieve ideal moisture levels, giving you hotter, cleaner, and longer-lasting burns with minimal smoke and ash. At Firewood Direct, customer satisfaction is at the core of our business. We believe in clear communication, honest service, and dependable delivery. Whether you’re heating your home daily, keeping a holiday cottage warm, or enjoying occasional fires with friends and family, we provide a product you can trust. We continue to grow thanks to our loyal customers and their feedback. Your reviews help us improve, innovate, and maintain the highest standards in Ireland’s firewood market. Firewood Direct - premium heat, delivered to your door.

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

107 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(107)

107 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Ordered on line

Ordered on line. Easy experience. Delivery was great. Dropped pallet on sidewalk . Just needed two strong lads to move the wood. Not ……didn’t know I had that capacity . But I got it done .
Wood is clean and burns nice and hot.
I’ve used This company before. And will again

14 mars 2026
Logotyp för Firewood Direct

Svar från Firewood Direct

Thanks John! Ha, moving the wood is the real workout! Great to hear it's burning well for you. Always good to have a returning customer, look forward to the next order.

Betygsatt 5 av 5 stjärnor

Great service from company

I was very happy with the way my delivery was handled from the 1st email to the last phone call. Delivery was prompt and the timber is excellent . Thank u

4 mars 2026
Logotyp för Firewood Direct

Svar från Firewood Direct

Thanks Michael, really appreciate you taking the time to leave this. We try to keep communication clear from start to finish so it's great to hear that came through. Enjoy the firewood!

Betygsatt 5 av 5 stjärnor

Brilliant Service

Brilliant Service, excellent quality wood. Will definitely buy again.

11 mars 2026
Logotyp för Firewood Direct

Svar från Firewood Direct

Thank you! Glad you're happy with the quality. We'll be here whenever you need your next order.

Betygsatt 5 av 5 stjärnor

Delivery driver was so helpful pulling…

Delivery driver was so helpful pulling the crate right around the back of the house. There was a great amount of wood and it burns amazingly, mega hot and I don't need many logs to get the house toasty

10 mars 2026
Logotyp för Firewood Direct

Svar från Firewood Direct

Thanks Lara! We'll pass that on to our delivery driver, he'll be delighted to hear it. And you're right, the kiln-dried beech really does throw out serious heat. Glad it's keeping the house toasty!

Betygsatt 5 av 5 stjärnor

Exceptional product

Exceptional product. Fantastic heat from the logs in our stove. Quick efficient process, ordered, paid for and here with 2 days. Would highly recommend.

10 mars 2026
Logotyp för Firewood Direct

Svar från Firewood Direct

Thanks Orla, great to have you back! Glad the heat from the beech is doing the job for you. Appreciate the continued support.

Betygsatt 5 av 5 stjärnor

You delivered very quickly

You delivered very quickly. The wood was very good quality. The driver was able to bring the pallet up the side of the house to our garage

1 mars 2026
Logotyp för Firewood Direct

Svar från Firewood Direct

Thanks Bernie! Glad the driver was able to get the pallet right where you needed it. Enjoy the rest of the firewood!

Betygsatt 5 av 5 stjärnor

Excellent quality logs at a good price.

Excellent quality logs at a good price.
Quick delivery. Delivery driver very helpful.

4 februari 2026
Logotyp för Firewood Direct

Svar från Firewood Direct

Thanks John! Glad the logs and the delivery met your expectations. We'll pass the kind words on to our driver too.

Betygsatt 3 av 5 stjärnor

Delivery was late

4 februari 2026
Logotyp för Firewood Direct

Svar från Firewood Direct

Hi John,

Thank you for taking the time to leave a review. We’re sorry to hear that you were disappointed with the delivery time-frame.

All of our pallet deliveries are handled by third-party couriers and typically arrive within the estimated delivery window provided at checkout. While most deliveries arrive smoothly, delays can occasionally occur depending on routing and local schedules.

In this case, we also didn’t have a contact phone number on the order, which can sometimes make coordination on the day of delivery more difficult for the driver.

We appreciate your feedback and will continue working to ensure the best possible service for our customers.

Kind regards,
Firewood Direct

Betygsatt 5 av 5 stjärnor

The service delivery and Italian beech…

The service delivery and Italian beech were all excellent .there is a lovely warm glow from the wood with long lasting burning . I will def be buying again from them

4 februari 2026
Logotyp för Firewood Direct

Svar från Firewood Direct

Thanks Jackie! The beech really does give off a gorgeous warm glow. We'll be here whenever you're ready for your next order. Appreciate the kind words!

Betygsatt 3 av 5 stjärnor

Driver refused to bring pallet unto…

Driver refused to bring pallet unto grass and left outside, otherwise excellent

29 januari 2026
Logotyp för Firewood Direct

Svar från Firewood Direct

Hi David,

Thanks again for your order and for leaving a review! We really appreciate the honest feedback and are glad you're satisfied with our product.

Regarding the delivery, we’re sorry that the driver wasn’t able to place the pallet on the grass as requested. For future orders, we’ll always do our best to pass customer preferences to the driver in advance. That said, for safety reasons, moving a pallet of this weight (approx. 620–650 kg) onto soft ground isn’t always possible, as pallet trucks can get stuck or cause damage.

As outlined in our delivery policy, placing pallets beyond kerbside (e.g. into gardens or through gates) is at the driver’s discretion and can’t be guaranteed, especially when access is tight or surfaces are soft. As we work with multiple delivery partners, we’re unfortunately unable to ensure such requests can always be accommodated.

We’re sorry for any inconvenience caused and really appreciate your understanding.

Thanks again for choosing Firewood Direct.

Kind regards,
Firewood Direct

Betygsatt 5 av 5 stjärnor

Wood was will packed and quickly…

Wood was will packed and quickly delivered. Moisture levels were low

23 januari 2026
Logotyp för Firewood Direct

Svar från Firewood Direct

Thanks Ian! Low moisture is what it's all about for a clean, hot burn. Glad you're happy with the quality.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer