The VPS is fast, uptime also reliable and setup process was straightforward. I found the support team responsive and cordial when I had question. For the price, they offers good value. Overall I'm sat... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
can use only 1-2 days and offline. ticket 2nd not responding answer. panel can't control i agree but why server offline same panel? and can't start day 1 afer payment, day wait so long. day... Se mer
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If you are looking for stable and affordable for your work then FireVPS should be your first choice. Its dependable. Little more polish on support they become easily a top tier VPS provider.
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FIRE VPS is the best company out there that produces VPS - I have being with them for over 7yrs , I left last early this year to tried other companies - But non of this company can offer customer serv... Se mer
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Företagsinformation
Skrivet av företaget
FireVPS has been a cloud service provider since 2018. The company begins with the mind and passion for the latest virtualization technology. Currently, FireVPS provides Windows and Linux based VPS service, Windows RDP, and Cheap web hosting service. We have more than 12+ partner data centers worldwide.
Kontaktuppgifter
3,5
Medel
48 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I was scammed $60.98 USD by firevps.net and payssion.com
I paid $60.98 USD via BTC to Firevps, an Internet company based in Bangladesh. I paid for Japan RDP. Firevps.net processes their payments via payssion.com, a payment gateway based in Hong Kong. At checkout, I was taken to Payssion gateway where I paid the $60.98 USD BTC.
And then, for some reason, Payssion gateway cancelled my invoice. I was given a 23-minute window to send the BTC which I did. In fact, I paid extra sending fee. I chose the "fast Network fee option" via my Crypto wallet. I chose that option because like I said, Payssion only had a 23-minute window.
I already paid the invoice, but firevps "Client Area" of the dashboard still says that my invoice is unpaid. In fact, they sent an "unpaid invoice" reminder to my email. Apparently, they want another $60.98. I have been messaging back and forth with Firevps, but no luck yet. I was told to contact Payssion gateway myself, which I did. It's been 48 hours, and I haven't heard from Payssion. Why did you have to send me on wild goose chase? They are your payment processor, you have a contract with them I suppose. You should be in contact with them.
My payment was successful, nothing was cancelled. Firevps is only trying to be clever by half. It took longer than 24 hours before Firevps could respond to my several messages.
They only replied because I reported them here.
I wasn't even given the option to pay via a credit card. They had a bunch of payment options I haven't heard about. For the record, I paid them on the Bitcoin window pop-up on their website.
Their website redirects users to Payssion gateway. Payssion itself is phony, I'm sure I'm not the only one they have scammed. I paid you via Bitcoin network and I have all the proof.
The receiving Bitcoin wallet is bc1qep2lf684g2caqn7g2m525dvwl58rhq3ch53g3p. My money is in there.
The Hash ID is 4214a483e389198544af77cdca584a272d5b3238384f8680bdd00b3932731ae4.
I have all the proofs of my communications back and forth with Firevps. They are dodgy, evasive, it takes forever to get a response from them. I have told them to either refund my money or deliver my RDP.
I won't let go of this. I'm damn sure they are out there scamming others. I'm putting this out to save others from being scammed.
8 maj 2026
Omdöme utan inbjudan
Svar från FireVPS
We’re sorry to hear about your experience, but we would like to clarify the situation.
The payment was processed through Payssion, a third-party payment gateway that fully manages the payment confirmation process. In our Payssion merchant portal, the invoice in question is marked as Cancelled, with $0.00 USD received. We have already shared a screenshot of this status with you for transparency.
Some statements in your review are inaccurate, including claims that FireVPS “scammed” you or intentionally withheld service after receiving payment. FireVPS has not received the funds according to the official status shown in the Payssion merchant system, and we have been transparent by providing the invoice status and guidance on how to proceed with the payment provider.
Since FireVPS does not control Payssion’s cryptocurrency processing or settlement decisions, we can only act based on the confirmed payment status shown in our merchant portal. We have advised you to contact Payssion directly with your transaction hash and payment details so they can investigate why the invoice was cancelled on their system.
We understand your frustration and are not refusing to help. Once Payssion confirms the payment to us or updates the invoice status, we will gladly take the appropriate action, whether that means activating the service or assisting further based on their confirmation.
FireVPS has been a solid experience for me so far.
The VPS is fast, uptime also reliable and setup process was straightforward. I found the support team responsive and cordial when I had question. For the price, they offers good value. Overall I'm satisfied and would recommend FireVPS everyone ask for dependable VPS hosting.
7 april 2026
Svar från FireVPS
Thank you for sharing your feedback. We are glad you are satisfied with our service & support.
Fantastic Provider
I’ve been using their service for a long time, and it’s been excellent. What really sets them apart is the support—it’s responsive and knowledgeable. Definitely worth trying.
10 januari 2026
The rdp doesn't host every US sites…
The rdp doesn't host every US sites most of my bank account doesn't allow me to login and I sometimes have problems logging
26 januari 2026
Dependable VPS Provider
If you are looking for stable and affordable for your work then FireVPS should be your first choice. Its dependable. Little more polish on support they become easily a top tier VPS provider.
7 december 2025
Svar från FireVPS
Thank you for your 5-star review & your recommendation. We are glad to hear that our service has been serving you well! We look forward to continuing to serve you even better in the future.
Strong Performance and Great Support
Excellent latency and daily backup included. They exactly delivered what was promised. Overall FireVPS offers a great value for money with reliable performance and responsive service.
11 oktober 2025
Svar från FireVPS
Thank you for your 5-star review! We are glad to hear that our service has been serving you well! We look forward to continuing to serve you even better in the future.
Balanced and credibility Driven
I have been using their VPS for several months and the service has been solid. The VPS with stable uptime with consistent performance. And the support team also faster and knowledgeable.
7 december 2025
Svar från FireVPS
Thank you for your 5 star review! We are glad to hear that our service has been serving you well! We look forward to continuing to serve you even better in the future.
Excellent service and support
Excellent service and support! Farhan was very professional and helpful throughout the migration process. I really appreciate the quick response and smooth experience. Highly recommended!
12 oktober 2025
Omdöme utan inbjudan
Svar från FireVPS
Thank you for your kind words, Michael. We’re glad to hear you had a smooth migration experience. Providing fast and professional support is always our priority, and we appreciate your recommendation.
Service has low latency and 99.9 uptime
I like to share my experience with fireVPS is so cool. Their support team are extremely good. Their service has low latency and uptime. It's good 👍.
2 mars 2025
Omdöme utan inbjudan
Svar från FireVPS
Thank you for your 5-star review! We’re glad to hear that our service has been serving you well! We look forward to continuing to serve you even better in the future.
Great and best site
23 september 2025
Svar från FireVPS
Thank you for your 5-star review! We’re delighted to hear your positive feedback and will continue working hard to provide the best service for our customers.
I told them I wanted immediate refund…
I told them I wanted immediate refund as the possibilities they told me were not met
16 september 2025
Svar från FireVPS
Thank you for your feedback. We would like to clarify the details regarding your order.
When you first contacted us via live chat, your query was:
"Hi, I want to run 24/7 python algorithms with VS Code, and doing it with RDP. Is this the place I need?"
We informed you that our RDP/VPS services provide full administrator access, allowing you to install and run applications as long as they are not illegal or abusive.
After your order, you opened a ticket about the server being pending. We resolved the issue, and you confirmed:
"Yes, now it works. Could you please share the details on how to operate it? How to connect, see the desktop... thank you."
We then provided full connection instructions.
Regarding your concern: our system shows you selected Windows Server 2012 R2, not Windows 10/11. Windows Server is designed for hosting environments and does not come with Windows 10/11 desktop features by default. However, VS Code can be installed and used on Windows Server as well.
Please check the screenshot for reference (on Licensed Windows Server 2022 ~ Paid version): https://prnt.sc/PvTzrJey5Bjp
Please note:
- The service is still active and running under your account.
- We have not received any refund or server change request through our official channels (ticket/email/live chat).
If you would like to request a refund or change your operating system, please submit a ticket via our support system so our team can assist you properly.
We are always here to help, but sharing misleading information does not reflect the actual support provided.
FIRE VPS is the best company out there…
FIRE VPS is the best company out there that produces VPS - I have being with them for over 7yrs , I left last early this year to tried other companies - But non of this company can offer customer services , or attend to your need ASAP ....I recommend FIRE VPS . don't waste your money ... this is not capping. try them and you will be blown away with their services.
4 augusti 2025
Omdöme utan inbjudan
Svar från FireVPS
Thank you very much for your kind words and for taking the time to share your experience with FireVPS.
We are truly honored to have had your support for over 7 years, and we sincerely appreciate your loyalty. It means a great deal to us that you returned after exploring other providers and still found our services and support to be unmatched.
At FireVPS, our commitment to delivering reliable, high-performance VPS solutions and exceptional customer service remains at the core of everything we do. Your feedback reaffirms the hard work our team puts in every day.
Thank you once again for your trust and recommendation. We look forward to serving you for many more years to come.
Serviced under Singapore OVH
Serviced under Singapore OVH, pretty good and stable for speed and connection. But a week ago, an attack or DDOS happened, making the service not available for 4 days. It's not something that we could rely on. And decision was to end the service instead of making good solution. I dont know if 3 days or over could make the VPS become considerable anymore. And manner is one thing of this Bangladesh people need to understand and politely replying as good pro company.
REPLY
# What is BOTNET CONTROLER ?
The RDP was used for 2nd Mobile Laptop for 5 Months already and for this month you mentioned ANYTHING THAT ONLY RELATED TO YOUR INSANITY
# 4 DAYS OFF
YOU MENTIONED I HAD TO WAIT FOR SERVER RECOVERY ?
###
KEEP YOUR LIES ELSEWHERE
25 juli 2025
Omdöme utan inbjudan
Svar från FireVPS
We have identified that your service was being used in connection with a botnet controller, which is a clear violation of our Acceptable Use Policy. As a result, your service has been permanently terminated with immediate effect.
The last paid invoice has been refunded in full to your original payment method.
Additionally, please be advised that the dissemination of false or misleading information is strictly prohibited and will not be tolerated under any circumstances.
We take the security, integrity, and trust within our infrastructure very seriously and must enforce our policies to maintain a safe and reliable environment for all users. If you have any questions or require further clarification, you are welcome to contact us.
i dont like you guys
13 juni 2025
Svar från FireVPS
We are sorry to hear about your dissatisfaction.
However, your review is inaccurate and misleading. You initially purchased a VPS with Windows Server 2012 R2, but later manually installed an unsupported OS version (Windows Server 2022 Standard Evaluation), which caused the service to stop functioning. Our platform only supports operating systems provided in the client control panel. If you need Windows Server 2022, we have the paid licensed version of the OS which is available at an extra cost.
Furthermore, your service had previously been suspended due to an abuse-related incident, which in many cases leads to permanent termination. We reinstated your VPS after a grace period as a courtesy, not an obligation.
It is disappointing to see a false public review posted despite these efforts. We strive to maintain transparency and fairness for all users, but we do not tolerate abuse or unsupported modifications that affect service integrity.
If you need assistance with reinstalling a supported OS, feel free to contact our support team through the official portal.
There's no service interruption from…
There's no service interruption from time of usage till now.
12 juni 2025
Svar från FireVPS
Thank you for the 5-star review and your kind words! We're glad you are happy with our services and support. We look forward to continuing to serve you even better in the future.
You suspended my vps after one day and…
You suspended my vps after one day and told me you were going to review the suspension in 48 hours and you never bothered to get back to me, and you have the guts to ask me how I am enjoying your service.
31 maj 2025
Svar från FireVPS
We understand your concerns, but we must clarify that your VPS was found to be involved in abusive activities within just a day of activation. As clearly stated in our Terms of Service (https://firevps.net/terms-of-service), we have a strict zero-tolerance policy for abuse or any form of illegal activity.
In accordance with our policy, services involved in abuse are initially suspended for at least 48 hours. However, the duration may be extended depending on the severity and frequency of the abuse. In your case, multiple abuse reports were received, which led to the permanent suspension of your VPS.
Please also note that review emails are automated sent after a set period following product activation.
We’re always available to clarify any concerns, but we remain committed to maintaining a secure and abuse-free network for all users.
can use only 1-2 days and offline.
can use only 1-2 days and offline.
ticket 2nd not responding answer.
panel can't control i agree but why server offline same panel? and can't start
day 1 afer payment, day wait so long.
day 2, problem panel can't control and start vps
day 3-4 day, can use
day 5, server offline and control panel can't controll panel everything
9 maj 2025
Omdöme utan inbjudan
Svar från FireVPS
Hi, firstly we would like to apologize for the inconvenience. We always try to do our best to provide the best service & support. However, sometimes due to unforeseen circumstances issues occurs.
After checking your account we found out that your VPS's was corrupted. Our technical support team had already resolved your issue that day.
trust the service 100%
truly, i love you service bundles and good customer service assistant. with the upgrades on FireVPS. i would give you all 10/10. keep doing the best, Thank you
3 maj 2025
Omdöme utan inbjudan
Svar från FireVPS
Thank you for the 5-star review and your kind words! We're glad you are happy with our services and support. We look forward to continuing to serve you even better in the future.
Aweful experience
Aweful experience, I haven't been able to access my purchased server which was one of the most expensive they offer for 5 days. No replys to tickets, I would like a refund but highly doubt it will happen. The fact you managed to reply to this immidiately i find astonishing but after triple check8ng my email I can confirm I have not had a single reply from 3 tickets, the only email I have is stating you are closed for week and replies will be limited. Just not good enough
1 april 2025
Omdöme utan inbjudan
Svar från FireVPS
Hi, first of all we apologize if you have not received proper support for the product you have paid for. However, there is no such pending email or ticket regarding this kind of issue to stated here. Please recheck your email or reopen or reply to the ticket for further assistance. Our support team will be more that happy to help you.
Upon further checking with your reviewer name, "Daley Power" we found out that you opened a ticket and our support team had replied to your ticket. It is indecent to post false statement. Please check the screenshot for reference: https://prnt.sc/lc0wtHGH6F0R
Also, regarding your VPS not connecting, the VPS is connecting fine and it was never offline. Kindly check this screenshot too: https://prnt.sc/iXgQZSWOyv8L
Some parts of these images has been hidden for security concerns. However, if you need the full images, we can share those too.
Hope you understand the situation and act accordingly.
Been slow and offline recently plus…
Been slow and offline recently plus can’t access my rdp since 3days now
26 mars 2025
Svar från FireVPS
Thank you for your feedback. After reviewing your account, we found no record of any recent contact from you via email or our ticket system regarding the issues mentioned. Additionally, our records indicate that your VPS is functioning perfectly and has been in active use. If you’ve been attempting to reach us through live chat, please note that live support is temporarily unavailable due to the Eid vacation. However, our email and ticket support channels remain fully operational.
It’s truly disappointing to receive a review that doesn’t reflect the situation, especially from a valued long-term customer. We’re here to assist you—please feel free to reach out via email or ticket, and we’ll address any concerns promptly.
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