Findflightcost Omdömen 

212
•
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Hello, I was a little skeptical because I did not receive my ticket right away and only received it a few days before my trip. I called twice and was assured that I would receive my ticket closer to d... Se mer

Betygsatt 5 av 5 stjärnor

I had accidentally booked the wrong flight online. I had little information besides the charge from my bank. Ross was patient and kind and stayed on the phone for an hour and a half with me. He. F... Se mer

Betygsatt 5 av 5 stjärnor

Ross worked to get me just the right deal and arranged to have the car at the train station when I arrive and to have it successfully dropped off and inspected on my return to that same Amtrak station... Se mer

Betygsatt 5 av 5 stjärnor

I was asked what I liked most about my experience, in a word, Ross. When I had problems with my reservation, I called another company, Findflightcost and spoke with the manager/supervisor Ross. Not o... Se mer

Företagsinformation

  1. Resebyrå

Skrivet av företaget

Welcome to Findflightcost, your gateway to seamless travel experiences and unparalleled service. At Findflightcost, we don't just help you reach your destination; we pave the way for unforgettable journeys, ensuring every moment is filled with comfort, adventure, and discovery. Book Cheap Plane tickets and travel around the world for less, Findflightcost offers budget-friendly USA Flights from 300+ Airlines with best airfare deals.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

212 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 42 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(212)

112 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

DONT USE THIS AGENCY. THEY ARE BAIT AND SWITCH

I booked a flight for 178 dollars and paid for it. A minute later i got a call from the travel agency and was told flights change so quickly & my flight is no longer available at that price. Itll only be available for another 400 dollars each and if i want to cancel Ill be charge 50 dollars a ticket. I want those flights. They cancelled my ticket after I complained for a few minutes. I want those flights at the advertised flight.
THIS IS CALLED BAIT AND SWITCH

23 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Professional

Professional, accomodating, courtesy follow up and getting the entire purchase through to ensure confidence and completion.

20 november 2024
Omdöme utan inbjudan
Logotyp för Findflightcost

Svar från Findflightcost

We're thrilled to hear that you had a professional and accommodating experience, with great follow-up to ensure everything was handled with confidence and completion. We truly appreciate your kind words!

Betygsatt 1 av 5 stjärnor

I was about to press pay then looked at…

I was about to press pay then looked at the reviews….unfortunately the reviews are correct…..NEGATIVE! I rang to check the price and even though it’s still on their sight it wasn’t available so they added over £1,000 onto the price. Stick with Skyscanner people as they are true prices with proper companies

20 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mark Wilson - booking experience

Mark Wilson provided excellent customer service in assisting me with the correct airlines, times and the accomendations needed due to my disability

17 november 2024
Omdöme utan inbjudan
Logotyp för Findflightcost

Svar från Findflightcost

Thank you for sharing your experience! We're so glad to hear that Mark Wilson provided excellent customer service and was able to assist with the right airlines, times, and accommodations for your needs. We truly appreciate your kind words!

Betygsatt 1 av 5 stjärnor

Since there is no ZERO STARS option

Since there is no ZERO STARS option, I chose 1 star. This is a classic bait-and-switch operation. Here is how it works. You book and pay online then you get an email stating that you've made a "reservation request." The email instructs you to call a 1-855 number but not to worry....before you have a chance to call, they will call you. The agent, "Maria" will tell you about a "glitch" with your reservation request but assure you that she (or he, I guess) will be able to help you work it out. I was first offered different flights that were $1,200 more than what I paid for. When I wouldn't accept that, I was offered flights that were $700 more that what I paid for. If you are here reviewing this scam company after you have clicked send with your credit card information (like me). Just forcefully tell them to cancel the reservations. You will then have to keep a close eye on your credit card for the next couple of weeks. THIS IS SO WEAK!!!!! Geez, what a waste of time.

This EDIT is in response to the comment below from findflightcost.com. While I did closely follow my credit card for the next few weeks, no unauthorized charges were placed on the card. Also, the initial amount that I did authorized never posted. That is the good part. What is bad and a complete waste of time is that their sales tactics are classic bait & switch.

2 november 2024
Omdöme utan inbjudan
Logotyp för Findflightcost

Svar från Findflightcost

Hi Mike,

We apologize for the inconvenience caused to you, We’re truly sorry to hear about your experience, but it seems there may be some confusion regarding your booking. Based on the details you’ve provided, it appears that you may have booked through a third-party provider, as this does not align with the way we handle reservations.

Additionally, we want to assure you that we do not operate in the manner you've described. We always strive for transparency in our booking process, and if you believe there’s been any misunderstanding or miscommunication, we recommend reaching out directly to the concerned team you booked through.

If there's anything we can assist you with or if you need help clarifying your reservation, please feel free to contact us directly. We hope this helps clear things up.

Team Customer Relations.

Betygsatt 5 av 5 stjärnor

Excellent employee

Shout out to Diego! Amazing service - Marisol.

28 oktober 2024
Omdöme utan inbjudan
Logotyp för Findflightcost

Svar från Findflightcost

Hi Marisol,

Thank you so much for your kind words about Diego! We’re pleased to hear that he provided you with excellent service. We truly appreciate your feedback and will be sure to share your compliments with him.

Team Customer Relations.

Betygsatt 5 av 5 stjärnor

Called to Get More Info than Online

I helped my fiance to find an airline seat for an upcoming family trip. After checking "all" the online websites, I saw a good deal for a flight on findflightcost.com. We needed details about where the seat would be on the plane and other things, so I called the number on the top of the page. I spoke to Maria S., who was very helpful. We found there's no way to check where seats are on the website, so she took the time to verbally "show" where the various options were (including good leg room.) Cost was a factor, and Maria took the time to check different dates and times to get the best deal we could for this trip. When she had to check on things (internally) she made sure I knew I would be on hold for approximately ~x~ minutes beforehand. Even though the call took a while, I felt that all our questions were answered more than sufficiently.

28 oktober 2024
Omdöme utan inbjudan
Logotyp för Findflightcost

Svar från Findflightcost

Thank you for sharing your detailed feedback regarding your recent experience with our service. We appreciate the time you took to highlight Maria's assistance during your search for airline seats.

It’s gratifying to hear that she was able to provide you with the necessary information and options for your upcoming trip, especially regarding seat selection and cost-effective travel dates. We pride ourselves on delivering excellent customer service, and Maria's dedication to addressing all your questions reflects that commitment.

Your insights are invaluable, and we will ensure that Maria is recognized for her exemplary support. We wish you a wonderful family trip!

Betygsatt 5 av 5 stjärnor

I received exceptional customer service…

I received exceptional customer service from the agent "Maria". I had a problem getting my card to process the payment for my ticket and Maria was so patient and kept attempting and calling me to let me know it was still not getting processed. She didn't have to do this, but did and it was very much appreciated. I would hope to work with her every time I have to make travel arrangements.

26 oktober 2024
Omdöme utan inbjudan
Logotyp för Findflightcost

Svar från Findflightcost

Dear Ardella,

Thank you so much for sharing your positive experience with Maria! We're thrilled to hear that she provided you with exceptional customer service and went above and beyond to assist you with your payment issue.

We truly value your feedback, and we’ll make sure to pass on your kind words to Maria. It’s customers like you who motivate us to continue delivering the best service possible.

We look forward to assisting you with your travel arrangements in the future, and we’ll do our best to ensure you have another great experience!

Thanks and Regards,
Customer Relations Team

Betygsatt 5 av 5 stjärnor

Customer Service Went Above & Beyond!

We ran into some hiccups with ticket availability, but Simon and the team at Findflightcost went above and beyond to assist our company. Thank you for everything!! :)

25 oktober 2024
Omdöme utan inbjudan
Logotyp för Findflightcost

Svar från Findflightcost

Dear Tricia,

Thank you for taking the time to share your experience with Simon and the team at Findflightcost! We’re glad to hear that they went above and beyond to assist you, especially with the ticket availability challenges.

Your kind words mean a lot to us, and we’ll make sure to pass on your appreciation to Simon and the team. We’re here to help, and we look forward to supporting your travel needs in the future!

Thanks and Regards,
Customer Relations Team

Betygsatt 1 av 5 stjärnor

SCAM travel site. Don't ever use them!

Booked a flight and they called to say it was not available at the price and tried to charge me 3 times the amount instead.
I should've read the reviews. This company is a scam and I told them that on the phone. I told them I'm not paying and suddenly there's a $70 cancelation fee. I told them that wasn't on there site and it's BS and hung up. They called back and said the price quoted was an error and it's just $275 more instead of $700+ more. I told them no since I can get it cheaper directly from the airline. They hung up on me. They then charged my card $120 for canceling on them. I'll need to dispute this with my CC company now.

Update: You have my full name and contact information and now just playing damage control. My initial review already gave my full interaction with this scam company and they're asking for more details. SMH.
You want to resolve the situation, then reverse the BS cancelation charge!
Everyone, look at their BBB reviews to see how they are a bait and switch scam company. Avoid them at all cost people. Hopefully there's a class action lawsuit on them so I can join.

7 oktober 2024
Omdöme utan inbjudan
Logotyp för Findflightcost

Svar från Findflightcost

Hi Mr. Chris Bobadilla,

We apologize for the inconvenience caused to you during your recent experience, and I want to extend my sincerest apologies for the frustration you encountered.

We take pride in our commitment to our customers, and it’s disheartening to learn that we fell short in your case. I want to assure you that we are not scammers; our goal is to provide reliable and transparent service. Unfortunately, pricing errors can happen due to the fast-paced nature of the travel industry, and I regret that this was not communicated effectively.

I also understand how upsetting unexpected fees can be, and I apologize for any confusion regarding our cancellation policy. We strive for clarity in all our communications, and it seems we missed the mark here.

I would appreciate the opportunity to investigate your situation further and find a resolution. Please share your booking details with me, and I’ll do everything I can to assist you.

Thank you for your understanding, and again, I’m truly sorry for the inconvenience you faced.

Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Betygsatt 1 av 5 stjärnor

Offered me a flight

Offered me a flight, Then said unavailable, wanted to charge me 3 times the amount, then told me their was a 100 cancelation fee, when they did nothing for me....told them good luck, then they just called me backbasked for 200 dollars for a cancelation fee!, told them they never found me flight and to go F___ them selves...nothing g but a scam company looking for elderly people to give them money..they should be shut down!!

4 oktober 2024
Omdöme utan inbjudan
Logotyp för Findflightcost

Svar från Findflightcost

Hi William Loveland,

We sincerely apologize for the experience you've described, though we believe there may be some misunderstanding. Based on the details provided, it appears that you did not book or pay for services through our company, and we have no record of your reservation in our system.

We take customer service and transparency very seriously, and we want to reassure you that we do not engage in the practices you've outlined in your review. We do not charge cancellation fees unless a booking is made directly with us, and we do not have any agents who would have communicated with you in the way described.

We understand how frustrating this situation must be for you, and we would recommend reaching out to the company through which you made the booking, as this issue may be related to their services.

Again, we sincerely apologize for any confusion, and if you ever decide to book with us in the future, we will be more than happy to assist you in a transparent and professional manner.

Team Customer Relations.

Betygsatt 1 av 5 stjärnor

BOGUS

The same thing happened to me that happened to the previous reviewer. Flight looked like it was booked but then I called them and they said not available and tried to charge me more money. Not a legitimate company.

4 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bait and Switch

Booked round trip flights through this company, one of the flights was already fully booked despite them advertising as available. They tried to charge me over 3x the original price for the next available ticket. I didn't accept the changed flight time and price and now they said they will charge a $75 cancellation fee.

25 augusti 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Excellent customer service

Excellent customer service! Excelente!! Very big help they treated me like family thank you so much for THE gentleman that took cared of me im forever grateful he was magnificent he looked and looked to help me find the right flight from my situation that was last minute the world needs more people like him and thank you for your professionalism dedication and kindness

13 augusti 2024
Omdöme utan inbjudan
Logotyp för Findflightcost

Svar från Findflightcost

Thank you so much for your wonderful feedback! We’re delighted to hear that you received excellent customer service and felt so well taken care of. It’s our goal to treat every customer like family, and we’re glad that our team member was able to assist you in finding the right flight under your last-minute circumstances.

Your kind words about his professionalism, dedication, and kindness truly mean a lot to us. We will be sure to recognize him for his outstanding service.

Team Customer Relations.

Betygsatt 4 av 5 stjärnor

Great Travel Experience in affordable…

Great Travel Experience in affordable price.

24 mars 2024
Omdöme utan inbjudan
Logotyp för Findflightcost

Svar från Findflightcost

Thank you for your feedback! We’re delighted to hear that you had a great travel experience at an affordable price. Providing value to our customers is our top priority, and it’s rewarding to know we met your expectations.

If you have any further comments or need assistance in the future, please don’t hesitate to reach out.

Team Customer Relations.

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