Film Camera Store Omdömen 

342
•
TrustScore 3 av 5

3,0

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I brought an Olympus trip 35 from here, I used the camera sent off for printing they came back blank. I realised the camera wasn’t shooting correctly at all or sealed properly at the back when purchas... Se mer

Betygsatt 5 av 5 stjärnor

I am passionate about photography. I explored purchasing a vintage camera lens from Film Camera Store first time. Placement of order was smooth and then onwards, promptly received tracking updates. Fi... Se mer

Betygsatt 5 av 5 stjärnor

I had an old Olympus OM10 film camera which I wanted to sell. I contacted several companies for quotes and Film Camera Store came back the highest offer. I was a little apprehensive after reading some... Se mer

Betygsatt 4 av 5 stjärnor

The camera I bought for a Christmas present is beautiful and it also came well packaged. The only reason I knocked off a star in this instance is that the courier service was an absolute joke. Th... Se mer

Företagsinformation

  1. Fotoaffär

Skrivet av företaget

With over 25,000 cameras sold worldwide. Analogue Photography Shop Specialising in 35mm Point and Shoot Cameras, SLR Cameras, Medium Format Cameras, Rangefinder Cameras, Polaroids, 8mm Camcorders, Film and Accessories on our UK Online Store.


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

342 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,0

Alla omdömen

(342)

28 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 3 av 5 stjärnor

Quick service but defective camera

The camera is nice and the service quick.
Unfortunately the camera was not as described. It came without the button at the bottom needed to rewind the film properly, and so needed to be returned. Of course my son only discovered this after he had excitedly taken pictures he had carefully chosen to photograph after several weeks.
I had to pay return postage, and then it was apparent when the film was developed there was an additional problem - the shutter wasn’t working properly. The filmcamerastore said they had fixed it after servicing it! Wasn’t the whole point of buying a camera from a retailer like this was that it would have been serviced and thoroughly checked before dispatch?
In summary nice camera - shame it had 2 major faults which cost me postage to return it, wasted money on film and developing. They did send a “free” film as compensation but a cheaper one than the one ruined, and no offer to refund postage or developing costs.
Fingers crossed it works now, yet to develop the film being used now the camera is back.

16 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Camera went missing despite Royal Mail confirming delivery

AVOID....
Agreed a price for an Olympus muji camera and sent off in the post to the address supplied
Royal Mail confirmed delivery to the address.
Film Camera store denied receiving the camera. Despite emailing them the post office delivery confirmation I received no further response.
Lessons learned send anything recorded/registered as it appears on google maps the address is a brick yard

5 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered an olympus recon camera for…

I ordered an olympus recon camera for my partners birthday present.. The correspondence was excellent, tracking info up to date from UK to France and the camera arrived as expected. Excellent service and I will recommend you to everyone. Thankyou so very much, I have a super happy boyfriend!

7 september 2023
Betygsatt 3 av 5 stjärnor

Never responded to my aftercare…

Never responded to my aftercare questions about cleaning the large amount of makeup on the back of the camera. I understand it is secondhand but I at least expected it to be clean. The camera itself is in working order but the description could be more in-depth of the flaws on the website.

28 augusti 2023
Logotyp för Film Camera Store

Svar från Film Camera Store

Hello, We're sorry this has happened. If you could please send us an email with your order number we'd be happy to get your camera cleaned up for you.

Many thanks,

The Film Camera Store.

Betygsatt 1 av 5 stjärnor

Broken and not usable Olympus OM10!

Seamless delivery however I feel I have been mislead into thinking one of the Olympus OM 10 in stock was in working conditions. I understand this is a model from 1979, which advertised as used in the ad, however I would expect a used camera to be in working conditions. The lever and the shutter are jammed and not in working conditions! Therefore the lack of transparency in the ad made me believe it was worth purchasing. To conclude I feel I have been mislead into believing I was buying a working used item and therefore cannot use the item as expected.

8 september 2023
Omdöme utan inbjudan
Logotyp för Film Camera Store

Svar från Film Camera Store

Hello Tomas, We're sorry this has happened. If You'd like to send us an email with your order number we'd be happy to either issue you a replacement or a refund.

Many thanks,

Film Camera Store.

Betygsatt 2 av 5 stjärnor

They send you the wrong stuff but you have to pay to send it back!

The website is pretty decent and looks like it might have some good stuff on it, I won't be buying any of it though. This is the only reason I've given them 2 stars instead of 1. So I order a retro digital compact camera to take on holiday, it arrives when they say it will no probs there. Okay I did leave it till last minute but still. So camera comes 1 day before I leave. I unpack it to find the wrong lead is in the box and it can't be charged making it totally useless. I now have to go out and buy another camera. I e-mail them while I'm away explain the situation and I'm told no worries just return it whenever I'm back for a full refund, sounds reasonable. I get back can I have a return postage stamp please? Oh no that's not in line with our returns policy! So you send me a camera that pretty much doesn't work as the wrong lead has been packed and you want me to pay the return postage? Yes. Never heard anything like it in my life! Can't trust them now so won't be buying from them again.

25 juli 2023
Betygsatt 5 av 5 stjärnor

Absolutely amazing customer service!

Absolutely amazing customer service!! I accidentally ordered the wrong one and sent it back, I got in contact with them and they were super accommodating, I would very highly recommend, I will be purchasing from your store again !!! Thank you to the whole team!!!

24 augusti 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great service

Great service. Fully functional camera arrived as described with only minor cosmetic wear (expected for a camera made in the USSR).
Recommend if you're looking to get into film photography and want the assurance of a refurbed camera rather than take a gamble at a second hand one off ebay.

9 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The delivery was perfect

The delivery was perfect.
At one stage I got in touch and was told my delivery no. didn't exist.....panic...this was a present. Anyway I emailed, and immediately got a reply telling me it was already on the van...and it was. It was my mistake but it was dealt with brilliantly.

30 juli 2023
Betygsatt 5 av 5 stjärnor

Old standard Rolleiflex

I was buying a nearly ninety year old camera. The camera arrived promptly before due date, thanks to prompt dispatch (also praise to postal services) the camera arrived today. It was well packed seems to be in good working condition. I cannot wait to put a film or two through it.
I can recommend this company for its service,

Jonathan

31 juli 2023
Betygsatt 5 av 5 stjärnor

Olympus trip 35

I needed my camera earlier than the original delivery date and they were able to get it to me on time! I love the camera and have been having the best time using it on holiday!

31 juli 2023
Betygsatt 1 av 5 stjärnor

Terrible service

Terrible service. No reply to messages. Phone number doesn’t work.

26 juli 2023
Logotyp för Film Camera Store

Svar från Film Camera Store

Hello Robert, We're terribly sorry we missed your previous messages. As a small business, we aim to respond to all emails, messages and calls within 1 to 2 business days. If you'd like to send us an email we can discuss this matter further.

Many thanks

Betygsatt 4 av 5 stjärnor

The delivery is really speedy

The delivery is really speedy and specialised for the kinds of stuff being transported. Happy that the cameras are all refurbished and trustworthy.

4 augusti 2023
Omdöme utan inbjudan
Logotyp för Film Camera Store

Svar från Film Camera Store

Thank you! We hope you enjoy your new camera!:)

Many thanks

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