Filling Pieces Omdömen 

646
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The product I ordered arrived promptly and was of real high quality. The shoes felt durable, sleek and stylish. They didn’t fit me so I sent them back through Royal Mail standard service (who have los... Se mer

Betygsatt 2 av 5 stjärnor

For a company that talks a good game about craftsmanship and quality, it is a let down. First pair turned up without the sole being glued on. Big gap around the toe. Returned, re-ordered… second... Se mer

Betygsatt 5 av 5 stjärnor

FP makes fashion a low-key high-end experience. After sneaking around on the website, I went to the Flagship store to try those fancy loafers. Helped by enthusiastic and charming staff, I walked awa... Se mer

Betygsatt 5 av 5 stjärnor

Filling Pieces - you did it again! The color way combine with this textured/woven look is just so aesthetically pleasing. Whomever put this one together - you have the eye for good taste. Pl... Se mer

Företagsinformation

  1. Haute couture-modehus
  2. också i
  3. Klädbutik
  4. Klädgrossist
  5. Skobutik
  6. Skofabrik
  7. Skogrossist

Skrivet av företaget

Bridging the gap since '10 between streetwear and high fashion.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

646 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 94 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(646)

170 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great shoes

Great shoes. Look great and fit great. Hopefully they are durable enough to continue looking good for years to come.

20 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shoes with missing insoles

I ordered shoes from FP.
Today they arrived with missing insoles! Now i have to pay 14€ for the return shipping.
I will never order again from FP!

25 juni 2026
Omdöme utan inbjudan
Logotyp för Filling Pieces

Svar från Filling Pieces

Hi,

We're very sorry to hear that your shoes arrived without the insoles. That definitely isn't the experience we want you to have.

Before spending money on a return, we'd really appreciate it if you could send a few photos of the shoes (showing the missing insoles) to support@fillingpieces.com. Our team will be happy to look into this for you.

Depending on the situation, we can either send you a new pair of insoles or arrange an exchange for the shoes, so hopefully you won't have to incur any unnecessary return costs.

We'd love the opportunity to make this right for you. We hope to hear from you soon.

Kind regards,
The Filling Pieces Support Team

Betygsatt 1 av 5 stjärnor

From Loyal promotor to disappointed customer

Hi, I’m extremely disappointed to see that all my loyalty points have disappeared. I was a long-time supporter and promoter of the brand, but after this experience and my recent phone call, that has changed completely. Especially now that I was ready to start purchasing again. I would appreciate someone taking a proper look at this, as this is not how you treat loyal customers.

25 juni 2026
Omdöme utan inbjudan
Logotyp för Filling Pieces

Svar från Filling Pieces

Hi,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear how disappointed you are, and we understand that losing loyalty points can be frustrating.

We have taken another look at your account. Unfortunately, your loyalty points expired in line with the terms of our loyalty program. Before they expired, we sent reminder emails to all members to let them know their points would lapse if they were not redeemed within the validity period.

We completely understand that this isn't the outcome you were hoping for, and we're sorry for the disappointment. While we'd love to make an exception, we're unfortunately unable to restore expired loyalty points, as we apply the same policy consistently to all members.

We truly appreciate every customer who chooses Filling Pieces, and we hope you'll give us another opportunity to welcome you back in the future.

Kind regards,
The Filling Pieces Support Team

Betygsatt 1 av 5 stjärnor

Really bad experience with Filling…

Really bad experience with Filling Pieces.

I ordered a pair of shoes on May 9. Their website said delivery would take 2–3 working days.

After 38 days, I still had no shoes, no refund, and no real update. I had to contact them several times myself just to find out what was happening.

They ignored my first email, later said the shoes were out of stock, then failed to reply again when I asked for another size. They also promised to get back to me on June 17, but never did.

What makes it even worse is that the shoes were still showing as available on their website while they told me they were out of stock.

In the end, after more than five weeks of waiting and chasing them, they offered me either another model or a refund, plus €40 store credit.

I have now asked for my money back. Honestly, this has been one of the worst online shopping experiences I have had. They took my money, did not deliver, and only reacted when I kept pushing.

9 maj 2026
Omdöme utan inbjudan
Logotyp för Filling Pieces

Svar från Filling Pieces

Dear Frederik,

Thank you for taking the time to share your feedback. We are sincerely sorry to hear about your experience and completely understand your frustration.

Unfortunately, due to an inventory discrepancy, the item you ordered was no longer available despite still appearing as in stock on our website. We recognize that this situation, combined with the delays in our communication, did not meet the level of service you rightfully expected from us.

We apologize for the extended waiting time and for not providing timely updates throughout the process. We understand how disappointing it is to wait for an order only to learn that it cannot be fulfilled.

As soon as we confirmed the issue, we offered alternative options, including a different model or a full refund, as well as store credit as a gesture of goodwill. We understand that you have chosen a refund, and we are sorry that we were unable to provide the experience you deserved.

Your feedback has been shared with the relevant teams, as it helps us identify areas where we need to improve, particularly regarding stock accuracy and communication with our customers.

Once again, we sincerely apologize for the inconvenience caused and appreciate your patience throughout this process.

Kind regards,

Filling Pieces Customer Support

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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