Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

unbeatable at this price point by an absolute mile. its brilliant. web UI not perfect, I get some storage wasting due to file ghosting, doesn't have a desktop app, but you know what, I've test... Se mer

Betygsatt 4 av 5 stjärnor

UPDATE: The Issue has been fixed (thank you), but I still can't migrate my files as directed. I'll try again tomorrow. I bought the 2TB lifetime subscription last year. I had no problem setting up... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

share link isn't working on filejump, its asking users to create an account to download a file. Trying to create a new member doesn't work get an error "There was an issue. Please try again later".... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Since purchase on Nov-1-2024, the drag and drop feature has not worked. No manual or technical support seems to be available. Photos are slow to upload or not at all. As I write this on Jan-8-2025, no... Se mer

Företaget har svarat

Företagsinformation

  1. Molnlagring

Skrivet av företaget

Introducing FileJump, where seamless file storage meets the cloud. With FileJump, you can securely store, and access your files from anywhere, anytime. Our user-friendly interface and robust features make it easier than ever to organize and manage your essential documents and data. Experience the power of effortless collaboration as you effortlessly share files with colleagues, clients, and partners. Say goodbye to the hassles of sending large attachments through email, and embrace the simplicity of FileJump's filesharing capabilities. From team projects to client presentations, FileJump ensures that everyone is on the same page. With our advanced security measures, your files are protected against unauthorized access and data breaches. Rest assured that your confidential information remains confidential. FileJump utilizes end-to-end encryption and multi-factor authentication to safeguard your files and keep your data secure. Whether you're working on a desktop, laptop, or mobile device, the website is easily accessible on Web Browser. FileJump is designed with professionals like you in mind, offering a yet unmatched level of professionalism. Enhance your productivity and streamline your workflow by harnessing the full potential of cloud file storage. Join the thousands of satisfied users who rely on FileJump for their file storage needs. Upgrade your file storage experience today with FileJump, where convenience, security, and simplicity converge. Say hello to effortless file management.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

30 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

unbeatable at this price point by an…

unbeatable at this price point by an absolute mile. its brilliant. web UI not perfect, I get some storage wasting due to file ghosting, doesn't have a desktop app, but you know what, I've tested many more "established" solutions and they can't compete. They either have very unreliable desktop apps, don't support ctime\mtime via webdav, and some even have no 2fa on FTP.

Upload/Download speeds rock. Support are good and responsive.

I use rclone to back all my stuff up via webdav

Its really good. I'm going to buy up more 2tb bundles for family at this price, its way cheaper and safer than buying a physical drive.

Am a really happy customer. Will it last for a lifetime? Am not sure, but even if I get a couple years out of it I'm happy. If it keeps going, I will keep buying more space.

9 januari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I'm a FileJump Lifetime Plan cloud…

Bought a Lifetime plan from FileJump in this BlackFriday, price is low as compared to other Cloud Storage providers.
Upload and download speed is fine. I bought it because of WebDav availability.
They also released there android app a few ago.
No issue as of now.

4 januari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I'm Dead and Don't Know It.

UPDATE: The Issue has been fixed (thank you), but I still can't migrate my files as directed. I'll try again tomorrow.

I bought the 2TB lifetime subscription last year. I had no problem setting up my account and getting the 2FA set up. I tried to log on this morning, and nothing works. They say my logon credentials don't match what they have, my authenticator app 6-digit number is invalid, and my 21-character security code doesn't match what they have. So, I guess my lifetime subscription is failing because I am dead and don't know it.

2 november 2025
Omdöme utan inbjudan
Logotyp för Filejump

Svar från Filejump

Please try resetting the password again, You should receive the email. For 2FA, try opening the site in Incognito mode, and enter the code, it should work, and you should be able to login then.

Betygsatt 3 av 5 stjärnor

API con problemas y sin opcion a otra forma de subir archivos

Funciona pero su servicio de api, es una pesadilla, duplica archivos, oculta archivos que despues por medio del id no se encuentra y generan archivos fantasma que no se pueden aliminar y ocupan espacio, seria bueno que mejor diseñaran una aplicacion ellos ya que por ser asi solo su sitio web es funcional. Seria bueno que colocaran otras opciones mas faciles para subir archivos sin usar su sitio WEB.

1 augusti 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Cannot upload multiple files

Trying to upload the big directory with photos; After uploading some files (few GB) upload is stopped; no notification/error message is send; Can not understand what is uploaded; cannot understand why is it stopped.
Upload process is not comfortable, no logging/error reporting.

25 maj 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

A site with a big problem has really made up for it. Good job, FileJump!

I recently bought the 2TB cloud storage space from this company for life. At around $70 after taxes, this seemed like a very good deal. At first, I was pleased. I was able to upload many of the files from my old computer to my cloud storage space on their site. It was slow, but it worked. And it was such a great deal, and I wasn't in a great hurry, so I wasn't even really upset that their site was so slow.

However, a couple of weeks after buying my cloud storage, and after I had uploaded 55 GB of files to the site, I could not access my files, nor upload any more files to their site.

I tried emailing them twice about this problem, and it took a day or two to receive a reply. I was very upset, and initially left a pretty scathing 1 star review of this company. However, after receiving their reply by email, I have noticed that they have now fixed whatever the problem was, and now, not only is their site working, it is working much faster than it was before. I must admit, I am very pleasantly surprised. I was able to upload to, and download from their site today with no issues, and it is now much faster than it was before.

I have to give this company credit. While I was very unhappy when their service went down (without any word or explanation from them), I am very pleasantly surprised with how quickly they fixed the problem, and how they also emailed me an apology and a notification that the problem has been fixed.

Therefore, I have upgraded their review from a 1 star to a 4 star review. If would be 5 stars if they had been up front about the problems they were experiencing when they happened, rather than leaving me and other customers in the dark, wondering what had happened.

In the future, if you have technical issues with your site, please inform your customers that you have issues, what those issues are, and approximately how long you think it will take to fix those issues. Transparency = Trust.

Thank you.

7 april 2025
Omdöme utan inbjudan
Logotyp för Filejump

Svar från Filejump

Hello, We sincerely apologise for the issue caused, it has been resolved, we request you to please check again at your end.

Regards

Betygsatt 5 av 5 stjärnor

Download is pretty fast

Download is pretty fast, upload is slow but consistent. Ultimately at this price point it represents great value. Personally I'd pay more for faster upload but as it's only a backup rather them a live syncing service I'm giving it 5 stars.

1 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Service is Fast and Reliable

The Service is Fast and Reliable. It is simple yet efficient. Support is very kind and responsive. I have not faced any problems. It is a great-quality product.
Generally, reviews are mixed for all kinds of services online. I would say, one should try out the service first-hand and see whether it fits his or her needs. In my experience File Jump works as expected, and the speeds are particularly fast, especially for Asian users as the servers are in Asia. What's not to like. I hope File Jump keeps growing and improving. Thank You.

5 februari 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

share link isn't working on filejump

share link isn't working on filejump, its asking users to create an account to download a file. Trying to create a new member doesn't work get an error "There was an issue. Please try again later". Trying to contact them doesn't work, get an error "There was an issue. Please try again later". Is there an email address to contact support?

Update: 1/13/25 - the issue has been resolved. Thank you!

8 januari 2025
Omdöme utan inbjudan
Logotyp för Filejump

Svar från Filejump

The share link issue has been resolved, thank you.

Betygsatt 1 av 5 stjärnor

Since purchase on Nov-1-2024

Since purchase on Nov-1-2024, the drag and drop feature has not worked. No manual or technical support seems to be available. Photos are slow to upload or not at all. As I write this on Jan-8-2025, no files have been able to be uploaded for the past 2+ days. Filejump does not offer any frills, however, even as basic cloud storage, it is dismal. I am disappointed with the time, effort and money, that I have wasted with this cloud storage service.

1 november 2024
Omdöme utan inbjudan
Logotyp för Filejump

Svar från Filejump

Drag-and-Drop is the core feature of FileJump and there is no instance of it not working, Filejump is web-based, to upload the files you just have to drag them to the dashboard, we have hundred(s) of active users on our site since the last 2 years, none of our users have raised issue of Drag-and-Drop not working, we have shared a video of that with you too, and we are yet to receive your response for our email dated 09th January 2025.

Betygsatt 3 av 5 stjärnor

Cannot Reach Customer Service at all

After paying have been trying to log in for 2+ weeks. Cant figure out the problem and NO ONE has gotten back to me. They have 24 hours from now until I ask Mastercard to refund my money...

FINALLY a resolution: email problem was on the payment side and has been resolved. Their original instructions should have specified who was who because dealing with THREE entities on a purchase was too much (at least for me). All is well.

6 december 2024
Omdöme utan inbjudan
Logotyp för Filejump

Svar från Filejump

Please drop a support request via contact link given on the Website homepage or email us via your registered email I'd to info@filejump.com

Betygsatt 3 av 5 stjärnor

Experience

Edit:
They got back to me pretty fast (apologies for not checking my email). However, problem is not resolved of inability to download in zip files. I believe that this would be a simple fix once I get help from the support team, and would recommend to friends.

11 december 2024
Omdöme utan inbjudan
Logotyp för Filejump

Svar från Filejump

We have sent you emails twice, two hours ago on 11th December 2024 at 14:22 and 14:27, respectively, please check the same and advice.

Betygsatt 1 av 5 stjärnor

Painfully slow uploads, constantly crashing, website is gibberish and no response to chat

I have around 40mbps upload speeds but trying to upload to the 2TB filejump storage I purchased recently has been so painful! Constantly crashes despite no other open tabs in my browser crashing, so I have to start again. Uploads just a few GB per day, and I need to do 2TB! Also wanted to find out how to sync my files in real time, but their website page is mostly gibberish of special characters, very frustrating. So I messaged them through the chat that popped open when on their website, but it appears nobody's home as after over 15 minutes still no response or indication when there would be. So I left the chat open asking them to provide an email address, and when I checked it around 2 hours later it'd been automatically closed with no response! I'd clicked to have the chat transcript sent to my email, so could see nobody ever responded and no reason given for it suddenly closing. Very poor customer service allowing people to ask a question without indicating when you can respond and closing without responding. I will be asking for a full refund if filejump can't respond to me in a reasonable timeframe and advise how I can get their program to upload more than just a few GB per day and stop crashing.

11 december 2024
Omdöme utan inbjudan
Logotyp för Filejump

Svar från Filejump

We apologise for the inconvenience caused, and the delay in the Chat response, we have done some optimizations on our end. However, we request you to please follow these guidelines at the time of uploading -

• Optimize file size: Choose compatible formats and reduce the size of the file you're uploading.
• Pause other network activities: Limit other network activities to free up bandwidth for your upload.
• Upload in batches: Upload files in batches instead of all at once.
• Disable network security: Disable your anti-virus, ad blockers, and firewall.
• Clear your browser's cache and cookies: Clearing your browser's cache and cookies can fix issues with items taking longer to load.

Betygsatt 2 av 5 stjärnor

Even at $90, not worth it. Go with a bigger company

Uploads don't seem to work well. I will put a batch of several files in, and when I come back to it hours later (sometimes I let it upload overnight), I get a blank webpage. So I refresh the page and notice that the majority of my files didn't upload. So I start the process again, and the same thing happens. But worse, the files that DID upload appear more than once! I realize that this was a very inexpensive deal so I am not complaining, but I'd have paid a lot more for something that worked right. That, and has a native Linux (or Windows) client.

10 december 2024
Omdöme utan inbjudan
Logotyp för Filejump

Svar från Filejump

We apologise for the inconvenience caused, we have done some optimizations on our end. However, we request you to please follow these guidelines at the time of uploading -

• Optimize file size: Choose compatible formats and reduce the size of the file you're uploading.
• Pause other network activities: Limit other network activities to free up bandwidth for your upload.
• Upload in batches: Upload files in batches instead of all at once.
• Disable network security: Disable your anti-virus, ad blockers, and firewall.
• Clear your browser's cache and cookies: Clearing your browser's cache and cookies can fix issues with items taking longer to load.

Betygsatt 1 av 5 stjärnor

Horrible!!

Horrible!!! I took advantage of the Black Friday deal. I figured for that price what could go wrong. Well, it just doesn't work!
It spends a lot of time copying but most of my files are not there.
I tried doing a chat to get tech support. NO ONE IS HOME!!! No one is answering the chat. And there is no phone number to be found to call.
This is just a horror! It doesn't work and there is no one to talk to. forget about am online user's manual.

2 december 2024
Omdöme utan inbjudan
Logotyp för Filejump

Svar från Filejump

Sorry for the Inconvenience faced by you, Our support email id (info@filejump.com) and contact us link is available on the Website's Homepage, and on Friday a Maintenance was being performed on the Cloud, which notified on the Website and our official Facebook Page.

Betygsatt 5 av 5 stjärnor

Filejump is the fastest storage…

Filejump is the fastest storage available. Additionally, if you inquire via email, you'll receive a response very quickly. Currently, it is only available online, but an app is expected to be released soon. Once the app is launched, automatic photo backup is anticipated.

Furthermore, it would be great if filejump could connect with make.com automation. Nowadays, many people utilize various features through integration.

I recommend it to those looking for affordable backup storage solutions.

14 oktober 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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