Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

They really need to develop their website for PC since you can't even cancel or manage your subscription without downloading the fiit app on your mobile/tablet. Hence making me feel like they're doing... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Absolute scam artists. Signed up for a free trial in 2020 and have had money taken from my account yearly since. I received no reminders of renewal, no invoice for funds paid and received no copy of i... Se mer

Betygsatt 5 av 5 stjärnor

Excellent app! Videos are well done and engaging, and having 10 and 25 minute classes removes any excuses for exercising. Great variety including outdoor workouts, quiet workouts when at home, and muc... Se mer

Betygsatt 5 av 5 stjärnor

I’ve been a member for 4 years and use it every day. The trainers give clear instructions and are really motivating. No matter where you are, how much time you’ve got or how fit you are, there is some... Se mer

Företaget har svarat

Företagsinformation

  1. Fitness och näringslära

Informationen kommer från olika externa källor

Fiit is a mobile app on a mission to make fitness addictive. Download the app for free to access classes with the most in demand trainers across 3 studios — Cardio, Strength and Rebalance. For the ultimate experience, Fiit Premium includes a wearable device and unlimited access to hundreds of classes with live stats, progress tracking and personalised training plans. Anytime, anywhere. Fiit is easy to start — hard to stop!


Kontaktuppgifter

2,7

Dålig

TrustScore 2.5 av 5

464 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,7

Alla omdömen

(464)

14 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

It’s a bargain for what you get!

It’s a bargain for what you get!
Easy to navigate app to find a favourite class or to filter the options and find something new. You won’t get stuck in a routine of doing the same workout(s) as there is so much to choose from,
The classes are being updated all the time with new ideas. workouts and challenges.
The follow along workouts are great to keep you working hard and the stats data will increase your motivation.
Linking your own HR device or the FiiT device to your workouts is easy and is visible on screen.
Any technical issues I have had have been easily resolved by contacting FiiT.
Saves you searching online for your next workout. Everything is in one place.

30 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely live Fiit

Absolutely live Fiit. Just renewed my membership for a third year. Had amazing help from Fiona in the Customer Service team. I don't have to go to CS very often but every time I have they are just fab. Always really friendly and sort my issue so quickly. Always above and beyond 🤩

29 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great mixture of classes

Great mixture of classes, challenges & trainers.
Would recommend you try it, I don’t think you’d be disappointed or return to other well known apps!!

27 juni 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I can’t rave about this app enough

I can’t rave about this app enough, I Love Love FIIT. Discovered it in the middle of lockdown after being tired of making my own workouts. There’s always room for improvement but over the past 18mnths there’s been many changes and great stuff introduced like Tread & Airbike. Tried to use tread but it’s a bit complex for a new runner like myself, wish there was something to help non-runners increase there endurance for long distance running over several weeks, that would be good. Especially since the trainers they work with are ACE, honestly they are so personable, loads of energy & funny. It helps when you need the motivation and their cheering you on. Would like to be able to pick different music when working out as some of tunes I don’t particularly like but again small matters! If your looking for something that’s going to challenge you and keep you accountable this is the app for you. The challenges are GREAT 👌🏾.
Staff, seem really friendly and helpful. Recently had a query and it was attended to swiftly by Fiona then Charlotte, thanks both. Honestly check them out, you won’t be disappointed.

24 juni 2022
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Needs more development

They really need to develop their website for PC since you can't even cancel or manage your subscription without downloading the fiit app on your mobile/tablet. Hence making me feel like they're doing everything their power to stop you from making purchases. They also need to give more straight forward workouts and a timeline which you can hop across with the videos on their platform

22 juni 2022
Omdöme utan inbjudan
Logotyp för Fiit

Svar från Fiit

Thanks for your feedback. There is currently an option to manage your subscription within the mobile app, we are working to bring this to desktop/laptop also. Our content covers Entry level fitness through to Advanced capabilities, however, we take all feedback onboard and appreciate you taking the time to share your thoughts.

Betygsatt 5 av 5 stjärnor

Amazing app

Amazing app, completely transformed my habits and commitment to exercise and have felt so much better physically and mentally since joining. Huge amount of options on classes allowing you to get a full balance of strength, cardio and rebalance. Great content posted regularly, forward thinking and everyone you come into contact with there is lovely and incredibly helpful. Couldn’t recommend FIIT enough, inspires you to push yourself.

19 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I absolutely love Fiit

I absolutely love Fiit! I discovered it in 2018 and I’ve been a huge fan ever since. As a PT myself, I really see the value in on demand classes. Fiit provides high quality classes, with a huge variety to choose from, there is something for everyone. The choice of class length is a brilliant feature too and the app is so easy to navigate and use.
I Use it almost daily and it’s excellent for when you’re travelling. Such great value too. I honestly couldn’t recommend it more

18 maj 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Careful fees automatically renew no refund

Fees automatically renew with no warning or reminder email. I've used the service a handful of times. Didn't enjoy it LM & Pelton offer so much more.
Even if I cancel 5 days after renewal I'm still charged for the full year no refund.
At least with other sites there is more flexibility.
They can't even show the "reminder" email and where it was sent because of their system. Which is absolutely rubbish.

13 maj 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super fast response

Super fast response, and great feedback, to my subscription enquiry. Have now taken an annual membership.

29 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

LOVE this app

LOVE this app! This has kept me sane for the last two years and a part of my daily life. Fantastic range of classes and challenges to keep you motivated and excellent customer service, recently contacted FIIT about my renewal and this was sorted in a matter of minutes.
Can’t fault that for service

28 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing!

I signed up the other day after being bored to death of the Courtney black app for the past year. I absolutely love the fiit app. I tried 3 ten minute workouts yesterday and after emailing the customer service about my charge 5 not connecting properly.. Fiona literally got back to me within a few minutes it was rather quick and attentive! The app unfortunately picks up charge 5 trackers but doesn’t let you connect of which I thought I was doing something wrong but it’s just not compatible even though it says to connect to the device it’s found! Anyway… Fiona told me it’s not compatible an other fit bits will be like the Versa or sense but it’s not a problem I’m always upgrading my trackers so I shall be getting myself a new present I think 😂 anyway.. Fiona gave me a free shipping code and I purchased the fiit tracker so that should be on the way soon. Love the workouts and how you can compete with each other it’s just been what I’ve been missing really rather than the Courtney black app boring me to death as they just do it in they're living room there’s no motivation feel like I actually want to get up and do the workouts now rather than it feeling like a chore because I wasn’t getting anything out of it. So so happy I’ve found this now, extra motivations, challenges and plans to follow including being able to book classes. Makes you feel involved in the process rather than just turning your tv on. The trainers are really fluid and by that I mean they don’t stop and constantly changing songs or adjusting the phone stand unlike the Courtney black app, just feels more professional. Thank you to Fiona who was really helpful and attentive could not have asked for any better customer service really.

27 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Customer service is exceptional

Customer service is exceptional! They answer very quickly & continuously search for answers to your problems. I have contacted them numerous times, not because of the product, because I have done something wrong & they always resolve my issue promptly & no judgement to my silly questions! Just fantastic! I’ve been using the app for 3 years now & it just gets better!

27 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

LOVE LOVE LOVE FIIT

LOVE LOVE LOVE FIIT.
Really amazing customer service. SO fast at responding it’s incredible. I’ve had a couple of queries and they have sorted them within an hour. Just renewed for the 2nd year!

27 april 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Always EXCELLENT…

Always receive EXCELLENT customer service from FIIT. Whether you get them on live chat, WhatsApp or email, they are quick to respond, helpful and resolve any issues swiftly.

26 april 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No customer care, took unauthorised money, do not use.

No customer care, asked for compliants procedures and was informed someone will get make to me in 14 days, monies taken without my authority and made it impossible to get a refund. Do not use this service. Matter now being investigated by my Bank. Unethical company - DO NOT ENTERTAIN!

24 april 2022
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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