Tina Mershon helped me figure out the heloc process with grace and patience. I had an entire list that she spent over 40mins going over with me. She had so much knowledge on the process and was so pat... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have been extremely pleased with the entire process. The application was easy to navigate and if there was something we were unsure about your agents were always there with simple explanat... Se mer
Very helpful in all the technical help! For one thing there was an issue with the video capturing my ID info correctly, and she was able to talk me through to view it correctly through the camera an... Se mer
I had an absolutely wonderful experience with the notary! It was a video call and I just thought it was so cool! Everything went easily and smoothly and the notary was very helpful and pleasant.
Företagsinformation
Om Figure
Skrivet av företaget
Figure is the #1 non-bank home equity lines of credit (HELOC) lender in America.
You can access the cash you need without ever leaving home. Get your rate online in minutes. Approval in 5 minutes and funding in as few as 5 days* at figure.com.
What sets Figure's HELOC apart?
- Apply with our 100% online application in minutes with funding in as few as 5 days.*
- Lines of credit available from $15k - $750k*
- Faster than a bank loan, cheaper than a personal loan.
- 5 minute approval. No impact to your credit score.*
- Get the funds you need now to start that home improvement project or consolidate your debt.
Kontaktuppgifter
650 S. Tryon Street, 8th Floor, 28202, Charlotte, USA
- 888-819-6388
- help@figure.com
- figure.com
Figure Lending
4,8
Utmärkt
5 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Terrible Terrible Terrible
This is the biggest scam company ever. Nothing quick about them, no customer service, no communication and crazy fees. Stay away at all costs. Total misrepresentation
Not 1 request was met or completed. I should have known the first day when I called to make sure the application was completed properly. That was the dead giveaway that they have inept customer service. Every other request or need was disregarded.
1 april 2026
Omdöme utan inbjudan
Svar från Figure
Thank you for your feedback, and we sincerely apologize for the frustration you have experienced. We are taking the necessary steps to address your concerns and appreciate your allowing us to work with you to ensure a smooth experience going forward.
Very nice and professional notary
Very nice and professional notary. Quick and I didn't have to leave home.
31 mars 2026
The E notary was fast
The E notary was fast, efficient, professional. The only thing I would change about figure is the notifications - should be a little bit more prominent on the website. That was the only thing that slowed our process down, not noticing that I had an important notification awaiting my attention.
29 mars 2026
So quick and simple!
31 mars 2026
Notary video experience
Christopher was very cordial, helpful and made the e-notary signing experience a breeze. Very simple and easy! Thank you!
31 mars 2026
Very proficient and knowledgeable
30 mars 2026
Happy with the Figure group.
Garrick was patient and very helpful. He answered all of our questions and made the process as painless as possible. The entire process took very little time and we are very happy to work with Figure.
20 mars 2026
Polite 3 times over
The 3 people i interacted with were polite and patient. My internet connection wasn't good enough quality for the first two to confirm my ID. They gave me polite directions and greeted me and gave good salutations at the end.
27 mars 2026
It was a simple process 🙂
30 mars 2026
Nickel and Dime Squeeze
Overall, the experience was positive, until it came time to close the account. They impose a $30 account closure fee, which seems insane, considering they have already profited significantly over the life of lending to you as a customer. Just a nickel and dime play that could have been avoided with a focus on customer over profit squeezing.
30 mars 2026
Omdöme utan inbjudan
Svar från Figure
Proposed Response: Thank you for your feedback. This fee is not charged by Figure but by your county to release the lien associated with your line of credit. This information can be found in the signed Deed of Trust on your dashboard. We apologize for the frustration this may have caused.
fast and efficient
29 mars 2026
Was very friendly and professional and…
Was very friendly and professional and went smoothly
30 mars 2026
Overall the experience was good
Overall the experience was good. I appreciated the convenience of being able to complete the process. One item recommended for improvement is that I did feel a little rushed by the notary. Document are long and these are important and impactful decisions. Please give people a little more time to read through the documents before asking if ready to move on.
29 mars 2026
Detta är Trustpilot
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