Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Fettle Health helps with your Sexual Health. Order home STI testing kit or contraception online safely & discreetly to your door. Our clinicians can prescribe free chlamydia treatment, delivered by 1st class Royal Mail.
Westminster Bridge Road 35, SE1 7JB, London, Storbritannien
2,9
7 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
go to your drs, it’s quicker. Had to get a test done for fertility treatments. NHS got the swab done quicker snf results back to me with identifying information faster than fettle. The results etc are done very quick but if you need identification with the results juts go to the drs. What a waste of my money!
Excellent service. I see other older revciews that aren't so good, but perhaps they've updated the service since then.
• Service
Book on a Wednesday, had tests on Friday. Sent (by my own expense) Special by 1pm, delivered to them Monday, got my results Tuesday morning. Nice one.
• Tests
Someone spent some time designing the clear, easy to use packaging with instructions and contact info. The pouches were pleasing to handle, and thought was put into this. (I mention because so many of the take-home tests are in multiple languages with tiny type, and almost impossible to understand). Well Done.
• Doing the tests
Could not have been more straightforward. The blood tests for me were not difficult as others have mentioned, but require some minimal attention. The swabs are illustrated and easy to do.
Again, results back literally the next day after they received them,
I also very much like the philosophy behind the project and the ethos they bring to the service.
Sent my sample back on a 24 hour delivery slot, 4 days later Fettle claiming it still hasn’t been booked in. Now claiming it can take up to 14 days. Does this company actually understand it is dealing with tests that people urgently need the results for. Guy I spoke to over the phone was not interested at all. Very disappointing service!!
Said I would have results within 48 hours. Once purchased, stated that it would be received in 5 days. I immediately tried to cancel. No response. I tried again. No response. I finally received the package and called (having gotten the test done elsewhere) and was told I had to return the package and then call back. So three emails, one walk to the postbox and another email, all because they have false advertising.
I haven’t received my Fettle order. The SH:24 & Fettle Team offered to send a replacement if it had been more than 7 days since my order was approved. In order to send a replacement, I had to provide my details but my details were recorded incorrectly. They asked to see my ID in order to correct my details. I have requested a refund instead of a replacement and I’m waiting for the outcome.
Update: I got a refund.
Failed to deliver my contraception. No response to my emails and no refund!
The blood testing kit they have sent was impossible to use, nobody can draw that much blood [to fill a vial] from a pricked finger, most home kits have a piece of paper where you dab your finger and it absorbs those few drops of blood.
I have contacted the customer service asking for a partial refund as I also bought the urine testing kit (and that was fine), but I received no response.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
