Good afternoon! You recently asked me to leave positive reviews for your clinic's branches and promised a 50% discount on my next visit. Please take a close look at the message you sent me: it doesn't... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Огромное спасибо Роману,очень компетентный специалист, коммуникабельный,всегда на связи, приятно общаться. Спасибо врачу ,Ахмет Дурану,внимательно относится к клиенту. Спасибо менеджеру, Михаилу, пос... Se mer
Företaget har svarat
Hello je reviens d’un séjour esthétique dentaire chez Fera clinic. Don deux de jours de 10 jours ont été nécessaires pour m’installer dans un premier temps des implants aux total de 12 implants pour... Se mer
Företaget har svarat
am very happy with my experience at FeRa Clinic. I had my dental treatment there, and I can honestly say it was one of the best decisions I made. The doctors and the entire team were profession... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Fera Clinic is a leading dental clinic based in Istanbul, specializing in high-quality dental treatments tailored to international and local patients. We combine advanced technology, experienced dental professionals, and personalized care to deliver outstanding results in a comfortable and modern environment. Our services include dental implants, cosmetic dentistry, smile design, and full dental restorations, all performed with a strong focus on patient safety and satisfaction. At Fera Clinic, our mission is to create confident smiles while ensuring a seamless and stress-free experience from consultation to aftercare.
Kontaktuppgifter
Sun Flamingo, 34212, Bağcılar, Turkiet
- 05367460100
- customer-care@feraclinic.com
- feraclinic.com
3,7
Medel
43 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good afternoon
Good afternoon! You recently asked me to leave positive reviews for your clinic's branches and promised a 50% discount on my next visit. Please take a close look at the message you sent me: it doesn't specify an expiration date for the discount! It says "at any time," not "in August"—yet that is exactly what your employee is claiming now! You provided the contact details for the staff member I spoke with at length; we agreed on the autumn, and even he didn't mention any specific deadlines! We had an agreement—we shook on it 🤝! And now he claims that clinic management says the discount was valid only in August! Frankly, this kind of behavior from your clinic is unprofessional and dishonest!
7 september 2026
Omdöme utan inbjudan
Огромное спасибо Роману,очень…
Огромное спасибо Роману,очень компетентный специалист, коммуникабельный,всегда на связи, приятно общаться. Спасибо врачу ,Ахмет Дурану,внимательно относится к клиенту. Спасибо менеджеру, Михаилу, постоянное сопровождение клиента . Спасибо команде. Сработали на отлично.
22 juli 2026
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
Большое спасибо за ваш замечательный отзыв! 🌷
Нам очень приятно узнать, что вы остались довольны своим лечением и работой нашей команды. Ваши теплые слова в адрес Романа, доктора Ахмета Дурана и Михаила обязательно будут им переданы. Благодарим вас за доверие к FeRa Clinic. Желаем вам крепкого здоровья и будем рады снова видеть вас при необходимости! 😊
Good Clinic
2 april 2026
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
Thank you for your 5-star review! ⭐⭐⭐⭐⭐ 😊
We're very happy to hear that you had a good experience with FeRa Clinic. Your support means a lot to our team and motivates us to continue providing the highest standard of care.
We wish you all the best and look forward to seeing you again if you ever need us. ❤️
Its professionnel job that i had very…
Its professionnel job that i had very good
12 juni 2026
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
Thank you so much for your kind words! 😊❤️
We're delighted to hear that you had a very good experience with us. It was our pleasure to take care of you, and we're grateful for your trust in FeRa Clinic.
We wish you continued good health and a beautiful smile. If you ever need anything in the future, our team will always be here to help. 🌟
am very happy with my experience at…Great dental clinic!
am very happy with my experience at FeRa Clinic. I had my dental treatment there, and I can honestly say it was one of the best decisions I made.
The doctors and the entire team were professional, caring, and attentive throughout the whole treatment. They explained every step clearly and made me feel comfortable and confident.
Now, more than a year later, I am still extremely satisfied with the results. I have a beautiful smile, my teeth feel great, and the quality of the work has been excellent. I smile with confidence every day.
Thank you to the entire FeRa Clinic team for your professionalism, kindness, and outstanding care. I highly recommend your clinic to anyone looking for high-quality dental treatment.
14 juli 2026
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
Dear Oksana Ivasiv, ❤️
Thank you so much for sharing your wonderful experience with us. 🌟
It truly makes us happy to know that you are still satisfied with your results even after more than a year. Your trust and kind words mean a lot to the entire **FeRa Clinic team**. 🦷✨
We are always committed to providing the highest quality of care and making every patient feel comfortable and confident throughout their smile journey. 😊
Thank you for choosing FeRa Clinic, and we are always happy to welcome you back anytime. ❤️
Wishing you many more confident smiles! 😁✨
**FeRa Clinic Team**
J'ai été bien accueilli et bien traité…
J'ai été bien accueilli et bien traité bon service
5 juni 2026
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
Cher Samba,
Merci beaucoup d'avoir pris le temps de partager votre expérience et pour votre confiance envers FeRa Clinic. ❤️
Nous sommes ravis d'apprendre que vous avez été bien accueilli et que vous êtes satisfait de votre traitement.
Toute notre équipe vous remercie pour votre confiance et vous souhaite une excellente santé. Nous serons heureux de vous accueillir à nouveau si vous avez besoin de nous.
Cordialement,
L'équipe FeRa Clinic 🌸
I would like to express my sincere…
I would like to express my sincere gratitude to the entire FeRa Clinic team for their outstanding professionalism, kindness, and exceptional patient care.
A special thank you to the dentist, the assistant, and the translators. Every one of you made me feel comfortable, relaxed, and well cared for throughout my treatment. I truly appreciated how everything was explained clearly, and how much attention was given to my comfort during every visit.
The clinic is modern, spotless, welcoming, and equipped to the highest standards. The atmosphere is warm and friendly, and it is clear that the whole team genuinely cares about their patients.
I am extremely grateful for the excellent treatment, outstanding service, and wonderful experience I received. Without a doubt, this is one of the best dental clinics I have ever visited.
I highly recommend FeRa Clinic to all of my family, friends, and anyone looking for professional, trustworthy, and high-quality dental caI would like to express my sincere gratitude to the entire FeRa Clinic team for their outstanding professionalism, kindness, and exceptional patient care.
A special thank you to the dentist, the assistant, and the translators. Every one of you made me feel comfortable, relaxed, and well cared for throughout my treatment. I truly appreciated how everything was explained clearly, and how much attention was given to my comfort during every visit.
The clinic is modern, spotless, welcoming, and equipped to the highest standards. The atmosphere is warm and friendly, and it is clear that the whole team genuinely cares about their patients.
I am extremely grateful for the excellent treatment, outstanding service, and wonderful experience I received. Without a doubt, this is one of the best dental clinics I have ever visited.
I highly recommend FeRa Clinic to all of my family, friends, and anyone looking for professional, trustworthy, and high-quality dental
Thank you once again to the entire team for your dedication, professionalism, and kindness. I wish you continued success and many happy patients. I look forward to seeing you again!
With best regards,
Tatyana Pukman ❤️🫶👋🤗
30 augusti 2025
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
Dear Tatyana,
Thank you from the bottom of our hearts for your incredible review and for taking the time to share such a thoughtful experience with us. ❤️
Your kind words about our dentist, assistants, translators, and the entire FeRa Clinic team truly mean the world to us. Knowing that you felt comfortable, well cared for, and happy throughout your journey is the greatest reward we could ask for.
Thank you for your trust, your recommendation, and for choosing FeRa Clinic. It was an absolute pleasure to be part of your smile journey, and we look forward to welcoming you back in December.
We wish you continued health, happiness, and many reasons to keep smiling! 🦷✨
Warm regards,
The FeRa Clinic Team ❤️
Very good
I had a tooth problem and needed a crown. I flew in from the UK; I was met, accommodated, and they took care of the issue! Everything was top-notch and professional. I highly recommend this clinic, as I was very satisfied with the experience myself. 😊
9 september 2025
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
Dear Ihor Lavrenıuk,
Thank you so much for your wonderful 5-star review! ❤️
We’re delighted to hear that you had such a positive experience at FeRa Clinic. It was our pleasure to welcome you from the UK and help resolve your dental concern.
Knowing that you felt well cared for and were satisfied with your treatment means a great deal to our entire team. Your recommendation is truly appreciated and inspires us to continue providing the highest standard of care to all our patients.
Thank you once again for your trust. We wish you continued good health and look forward to welcoming you back whenever you need us.
Warm regards,
The FeRa Clinic Team ❤️
عيادة فيرا من العياداة الطبية الممتازة…
عيادة فيرا من العياداة الطبية الممتازة وافل الكوادر الطبية موجودة عندها شكرا لكم
8 oktober 2025
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
نشكر لك كلماتك الطيبة وثقتك الكبيرة بعيادة فيرا 🌟
يسعدنا جداً رضاك عن خدماتنا وعن فريقنا الطبي، ونسعى دائماً لتقديم أفضل تجربة علاجية لجميع مرضانا.
نتطلع لخدمتك دائماً ❤️
Svar från FeRa Dental Clinic
Vielen Dank für Ihr freundliches Feedback 😊
Es freut uns sehr, dass Sie eine so gute Erfahrung bei uns gemacht haben!
Shocking!!
Shocking!!! Don’t use this dreadful clinic in Istanbul. They tried to charge me double, and after disputing their claim got my money back from the bank. The service is awful, and after care forget it.🙁
The reply they have added is totally false. I did send an X-ray from my UK dentist, and I was sent a contract and price from Fera Clinic. When I had my consultation in Istanbul, they said I needed more work and asked me for more money. When they got my extra money (double) the said at the end of my treatment, I didn’t need the extra work and refused to give me the extra money back. I contacted my bank, and they paid me the extra money back, agreeing with me that they had charged me and not done the work. This is dishonest, and people should be aware of this. Not just my experience, look at the other reviews, this is a common theme. Avoid !!!
11 mars 2026
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
We must clarify that the situation described does not reflect the standards or procedures at Fera Clinic.
However, We’re sorry to read your feedback.
All treatment plans and pricing are clearly explained and agreed upon in advance, with full transparency and no hidden charges.
In some cases ( Like your case ), when patients do not provide complete diagnostic information (such as X-rays) prior to arrival, the initial estimate may need to be adjusted based on the clinical findings after examination. Any such changes are always discussed and agreed upon with the patient before proceeding with treatment.
In your case, additional circumstances not related to the clinic’s services may have affected your overall experience. Despite this, our team did its best to support you.
We take such concerns very seriously and are committed to reviewing your case in full detail to ensure complete transparency.
Öncelikle ilgi ve alakalarından dolayı…
Öncelikle ilgi ve alakalarından dolayı teşekkür ederim. Doktor titizlik ile çalıştı ve kullandıkları malzemeler, kliniğin konumu çok güzeldi. Herşey için teşekkür ederim Fera klinik
25 februari 2026
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
Dear Taha Sözen,
Öncelikle güzel yorumunuz ve nazik sözleriniz için çok teşekkür ederiz 😊
Hizmetimizden memnun kalmanız ve kliniğimizle ilgili olumlu deneyiminizi duymak bizi gerçekten çok mutlu etti. Doktorumuzun titiz çalışmasını ve sunduğumuz hizmeti takdir etmeniz bizim için çok değerli 🌟
Sizi memnun edebilmiş olmak bizim için en büyük motivasyondur. Güzel gülüşünüzle sağlıklı ve mutlu günler dileriz 😁
Saygılarımızla,
Fera Clinic
كان علاج طبيعي تعامل المترجمين معي كان…
كان علاج طبيعي تعامل المترجمين معي كان محترما من البداية سأوصي جميع اقاربي الذي يعيشون في الخارج الى القدوم الى هذه العيادة
17 februari 2026
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
شكراً جزيلاً على كلماتك الطيبة وثقتك الكبيرة بنا 😊
يسعدنا جداً سماع أنك كنت راضياً عن تجربتك معنا، وأن تعامل فريق الترجمة كان على مستوى عالي من الاحترافية. نحن نحرص دائماً على تقديم تجربة مريحة وواضحة لجميع مرضانا من مختلف الدول 🌍
نقدّر كثيراً توصيتك لأقاربك وأصدقائك، وهذا شرف كبير لنا وثقة نعتز بها 🌟
نتمنى لك دوام الصحة والاستمتاع بابتسامتك الجديدة 😁
مع أطيب التحيات،
Fera Clinic
très bonne équipe medicale, mais equipe commerciale lamentable
très bonne équipe medicale, malheureusement la partie commerciale n'est pas à la hauteur les devis sont sous estimés pour attirer le client perso pour un devis de 5900 euros la facture finale a été de plus de 9000 euros. Le délai d'intervention non respecté lors de la pose finale m'a obligé à décaler mon vol de retour et impossible de se faire rembourser le surcout lié à la modification du vol, et malgré plusieurs messages depuis mon retour aucune nouvelle. En final je déconseille fortement cette clinique.
17 september 2025
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
Cher Jean Bourdais,
Nous vous remercions d’avoir pris le temps de partager votre expérience, et nous sommes sincèrement désolés d’apprendre que certains aspects de votre parcours n’ont pas répondu à vos attentes.
Nous apprécions toutefois vos remarques positives concernant notre équipe médicale, qui s’efforce toujours de fournir des soins de haute qualité.
Concernant les points que vous avez soulevés, notamment le devis, les coûts finaux et les délais, il peut parfois y avoir des ajustements liés aux besoins médicaux spécifiques identifiés durant le traitement. Néanmoins, nous comprenons parfaitement que cela puisse être source de frustration.
Nous regrettons également tout désagrément lié à l’organisation et au suivi après votre retour. Ce n’est pas le niveau de service que nous souhaitons offrir.
Nous vous invitons à nous contacter directement à customer-care@feraclinic.com afin que nous puissions examiner votre dossier en détail et trouver une solution appropriée.
Cordialement,
Fera Clinic
Ravi de mon nouveau sourire
Je suis venu chez Fera Clinic sur les conseils d'un ami qui y avait suivi des soins. Mon premier contact avec la clinique a était très bien , et une fois arrivé à Istanbul j'ai été pris en charge dés l'aéroport on ma conduit à mon hôtel et le service du planning m'a envoyé un msg pour le premier rdv.
on m'a bien expliqué toutes les différentes phases de mon traitement avant de commencer comprenant l'extraction de toutes mes dents de ma mâchoire supérieure la greffe d'os et la pose de implants j'insiste sur le fait que je n'ai jamais souffert
Un appareil provisoire a était confectionné et je suis retourné chez moi pour les 3/4 mois de cicatrisation
lors de mon second séjour toujours le même sérieux pose des implants et couronnes sur les dents du bas que l'on a limées pour les recouvrir afin d'avoir un sourire parfait. je recommande vivement la clinique Fera pour son sérieux en tout points de vue de la prise en charge à l'aéroport au retour ENCORE MERCI
30 september 2025
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
Cher Jean Marc Gatignol,
Nous vous remercions sincèrement pour votre message et pour la confiance que vous avez accordée à Fera Clinic 😊
Nous sommes ravis d’apprendre que votre expérience, depuis votre arrivée à Istanbul jusqu’à la fin de votre traitement, a été à la hauteur de vos attentes. Votre satisfaction concernant l’organisation, la prise en charge ainsi que le suivi de votre traitement est très importante pour nous.
Nous sommes particulièrement heureux de savoir que vous n’avez ressenti aucune douleur durant les différentes étapes, et que le résultat final vous apporte entière satisfaction 🌟
Votre recommandation nous touche beaucoup et constitue la plus belle récompense pour toute notre équipe.
Nous vous souhaitons beaucoup de bonheur avec votre nouveau sourire 😁
Cordialement,
Fera Clinic
Nightmare from start to finish
Nightmare from start to finish. It was double the original price. I was butchered! They know exactly what they are doing. They now are withholding my dental passport which is stopping me from going to another clinic. Their aftercare is non existent. Please avoid at all costs.
Also known as FeRa clinic. Istanbul
21 juni 2025
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
Dear GAIL FIELDING,
We are very sorry to read your feedback and sincerely regret that your experience did not meet your expectations.
At Fera Clinic, patient safety, transparency, and quality of care are our top priorities. We take such concerns very seriously.
Regarding your comments about pricing, treatment, and documentation, we would like to clarify that treatment plans may sometimes require adjustments based on clinical findings during the process. However, we understand how this may feel from your perspective and regret any confusion or dissatisfaction caused.
We are also concerned to hear about your comments regarding your dental records. Please note that we do not withhold any patient documentation, and we would like to urgently review this matter with you.
We kindly invite you to contact us directly at customer-care@feraclinic.com so we can investigate your case thoroughly and provide the appropriate support.
Your feedback is important to us, and we remain committed to resolving this situation in a professional and transparent manner.
Best regards,
Fera Clinic
My experience with FeRa Clinic is a…
My experienced with FeRa Clinic is really bad. It’s turn to be more expensive and I felt I was being robbed by the consultant.
1.They asked more money and not following the treatment plan.
2. The medical consultant is offering something but it was not applied to treatment BEWARE! ( street seller)
3. The clinic do not entertain the patient, they only care about more money you have to pay before treatment really badly.
I do not Recommend the clinic.
4. FeRa clinic is not a professional clinic. They don’t have proper receipt to give.
5. My own experience, You don’t know what you are paying for, in my case I am not very happy with my treatment, I in pain, hotel has no internet out first visit.
Very bad consultant named (Tony) the consultants doesn’t know what he is doing and saying. Probably he knows just how to get money out of people.
Please be aware of this Clinic. I never reviewed but I think I need to aware other people about my experienced with FeRa.
20 mars 2025
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
Dear Sarah Dais Wood,
We are sorry to hear about your experience and appreciate you taking the time to share your feedback.
At Fera Clinic, we are committed to providing transparent treatment plans and high standards of care. We take all concerns seriously, especially regarding communication, pricing, and patient experience.
Regarding your comments, treatment plans and costs may occasionally be adjusted based on clinical findings and individual patient needs. However, we understand that this can be frustrating if expectations are not aligned, and we sincerely regret any confusion or dissatisfaction caused.
We are also concerned to hear about your experience with communication, documentation, and overall service. This does not reflect the standards we aim to maintain.
We would appreciate the opportunity to review your case in detail and address your concerns properly. Please contact us directly at customer-care@feraclinic.com so our team can assist you and work towards a resolution.
Your feedback is important to us, and we remain committed to improving our services and supporting our patients.
Best regards,
Fera Clinic
Hello
I do not recommend this clinic in any way (not even to my enemies). A lot of money, very bad service, lack of professionalism. I will come back with concrete posts soon.
15 januari 2025
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
Dear Catalin Pop,
We are sorry to read your feedback and regret that your experience did not meet your expectations.
At Fera Clinic, we take all patient concerns very seriously and are committed to providing professional and transparent care at all times.
We would genuinely like to understand your situation in more detail and address your concerns appropriately. Your feedback is important to us, and we are always open to reviewing any issues raised.
Please contact us directly at customer-care@feraclinic.com so we can investigate your case and work towards a resolution.
Best regards,
Fera Clinic
Disappointing Experience with Dental…
Disappointing Experience with Dental Implants
Rating: 1/5
I recently underwent a dental implant procedure, and unfortunately, the experience was far from satisfactory. The implant process was lengthy, and the aftercare was lacking. I experienced significant pain and discomfort during the healing process, which lasted longer than expected.
The dentist's communication was poor, and I felt like I was just a number, not a patient. The clinic's facilities were also outdated and not well-maintained.
The implant itself seems to be integrating well, but the overall experience was marred by poor service and inadequate care. I would caution others to thoroughly research and choose a reputable dentist for this procedure.also i have been charrged almost double price than agreed plan
6 februari 2025
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
Dear Syed Muhammad kes,
We are sorry to hear that your experience did not meet your expectations, and we appreciate you taking the time to share your feedback.
We are pleased to know that the implant itself is integrating well, as patient health and treatment outcomes are our top priorities.
At the same time, we regret to hear about your concerns regarding communication, aftercare, and overall experience. This is not the level of service we strive to provide.
Regarding treatment duration, discomfort, and pricing, dental implant procedures can vary depending on individual clinical conditions, and adjustments may sometimes be necessary throughout the process. However, we understand how this may feel from your perspective and sincerely regret any dissatisfaction caused.
We would greatly appreciate the opportunity to review your case in detail and address your concerns properly. Please contact us directly at customer-care@feraclinic.com so we can assist you further.
Best regards,
Fera Clinic
I normally don’t write reviews
I normally don’t write reviews, but I feel like I need to warn others. I got dental implants expecting a permanent solution and a better quality of life—what I got was pain, frustration, and a much lighter wallet. The procedure was more painful and drawn-out than they originally explained. I had multiple follow-up visits because things didn’t heal properly, and I felt like I was constantly being rushed in and out without real answers.
To make it worse, one of the implants feels loose, and I’m now being told I may need more work done—after already spending thousands of dollars. I wish I had done more research or gotten a second opinion. This whole process has been stressful and disappointing. Definitely not the life-changing improvement I was promised.
And the main thing they have charged me double price against of our agreed plan
I will strongly not suggest anyone to get their treatment by this clinic
Thanks
11 mars 2025
Omdöme utan inbjudan
Svar från FeRa Dental Clinic
Dear Nasir khadim,
We are truly sorry to read about your experience and regret that your treatment journey did not meet your expectations.
At Fera Clinic, patient care, transparency, and long-term treatment outcomes are our top priorities. We take feedback like yours very seriously, especially regarding pain, healing, and communication throughout the treatment process.
Regarding your concerns about discomfort, healing time, and the condition of the implant, please note that each case can vary depending on individual clinical factors, and in some situations, additional follow-up or adjustments may be required to ensure the best possible outcome. However, we fully understand how frustrating and stressful this can be.
We are also sorry to hear about your concerns regarding pricing and communication. We always aim to provide clear treatment plans, but we regret any misunderstanding or dissatisfaction you may have experienced.
We would greatly appreciate the opportunity to review your case in detail and provide you with the appropriate support. Please contact us directly at customer-care@feraclinic.com so our team can investigate and assist you further.
Your feedback is important to us, and we remain committed to resolving this matter in a professional and transparent manner.
Best regards,
Fera Clinic
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