I heard nothing but good news about Phrozen DLP printers, but after forking out a considerable amount of money for their Transform Fast series, Phrozen have a lot more to be desired. From the main boo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really good service can always be recognized when something does not work 100% right away (problem by the logistics service provider). Therefore 5 stars! Super nice and helpful contact. Gladly again... Se mer
I killed my LED screen from my recently bought Phrozen Sonic Mini 8K due to a small hole in the FEP foil (a mistake while removing the magnetic WhamBam built plate) which caused a leakage of already h... Se mer
Fep Premium 150 and 200 microns are quite good. I gave 3 stars/ at first because in the last envelope we received, 2 cardboard tubes were smashed - we tried to use the foils but there were permanent k... Se mer
Företagsinformation
Skrivet av företaget
FEPshop, a premier 3D printing hub based in Europe, has been the go-to destination for enthusiasts and professionals alike. Specializing in 3D printers, accessories, and expertise, FEPshop combines quality, fast shipping, and unbeatable service. From hobbyists to dental and industrial needs, FEPshop caters to a diverse clientele. With origins rooted in an ambition to fuel innovation, FEPshop's journey parallels the rise of 3D printing technology itself. As a reliable partner for hobby projects, dental applications, and industrial production, FEPshop has solidified its position as a trusted name in the 3D printing landscape
Kontaktuppgifter
Wasaweg 3, 9723JD, Groningen, Nederländerna
- support@fepshop.com
- fepshop.com
Reçu en 2024 une resine Loctite perimée…
Reçu en 2024 une resine Loctite perimée depuis 2021... une honte !!
3 april 2024
Omdöme utan inbjudan
Bankruptcy
For your information, unfortunately FEPshop went bankrupt on September 2024, be aware before you order.
I had an order with them (preorder from July) and was not updated on this until contacting them. Still hoping to receive a refund or the product.
17 oktober 2024
Omdöme utan inbjudan
i have ordered on 22 augustus 2024 and…
i have ordered on 22 augustus 2024 and stil have not my gingiva resin for phrozen sonic. we have send a mail but no answer . hope the wil contact us .we wil stay with hope get back our mony or the resin .
7 oktober 2024
Omdöme utan inbjudan
Not to expensive, fast shipping an top quality
They shipped my order really fast, it took less then a week to get my order for a really good price. Way cheaper then Amazon oder eBay. It was nicely packaged and worked with no issues.
24 juni 2024
Best service!
20 juni 2024
Everything was perfect as usual.
6 juni 2024
Great Shop
Great Shop. I ordered from germany and it was fast and without any issues by me.
Would by from this Shop again.
21 maj 2024
Very prompt response
The site was very responsive and immediately refunded me over the dispute I filed.
24 april 2024
Quick response times.
Quick response times.
While my delivery arrived in poor condition due to packaging damage by the couriers the FEPshop Team replaced it in double quick time with no extra charges. Most happy with service.
17 april 2024
No problem at all
Good price, delivered in time to Portugal. No problem with the product and packaging.
22 april 2024
Bent cardboard tubes Fep Premium 150 and 200 microns are…
Fep Premium 150 and 200 microns are quite good. I gave 3 stars/ at first because in the last envelope we received, 2 cardboard tubes were smashed - we tried to use the foils but there were permanent kinks in the fep foil that remained also after we stretched on the tray frames. Last Edit: Made a support/ request for refund and got a cupon code/ Citoforma support desk. I know they can do better. Thanks
8 april 2024
Very happy for my 1st experience with…
Very happy for my 1st experience with FEPshop. Very cool price, very reactive when special ask, very pro.
Will buy again that is sure !!
5 april 2024
I bought and paid am industrial…
I bought and paid am industrial refurbished 3D printer from FEPSHOP.
The following day they confirmed receiving payment. I was checking everyday to see if the order was shipped, and it was not.
So, after a few days, I sent an email just to see what the issue was, and yes, there was an issue with the spools out of stock for another couple of months. Nobody even bothered to let me know and there is not any notice on my order on the site saying that. They do not provide online chat support, and they do not provide phone numbers, so I begged several time to fix the issue and get my stuff ASAP buy them making a phone call to me, but not, they did not. So I had to start these back and forth emails wasting hours and days, and I clearly stated several times that I am fine with any spools, any brand, any quantity, I just the the printer ASAP.
No reply from them by e-mail, but today they ask me another money to make a partial shipping, basically I would pay extra shipping fees to get a part of what I already ordered and paid with no clue to when the rest of the shipping will be made.
At the moment I still have no idea when and if the shipping will be made and, as usual, I will checking mails if anyone from FEPSHOP cares
8 april 2024
Omdöme utan inbjudan
Svar från FEPshop 3D Printers, Materials & More
Hello,
Here at FEPshop, we appreciate your feedback.
To explain, firstly the products that were on backorder from your order were communicated as being on backorder in the order cart on the website before the order was made.
We then made sure to organise with our supplier to get the backorder products to you as quickly as possible. We believe we have done this as the tracking information of your order says that you have received your full order as of today.
We do thank you for your feedback and we will take it into consideration when trying to improve our support and service for the future.
Have a nice day!
Kind regards,
FEPshop team.
Prompt delivery!
I'm in Japan and the fast delivery method was chosen and it arrived quickly.
2 april 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.