am extremely frustrated with this service. I was charged $9.00 just to send a single digital fax. To make matters worse, it didn't even print or deliver a single physical piece of paper.Charging nearl... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've looked at a couple of free fax services, but I went with Faxaroo because it's more secure. Faxaroo has ISO27001 certification and auto deletion of my documents after they're faxed. My fax got whe... Se mer
Företaget har svarat
**5 stars** Faxaroo did exactly what I needed it to do. I uploaded three files, entered the fax number, paid five bucks, got confirmation, and it was done. No subscription, no wasted time, no... Se mer
Företaget har svarat
Used for a one-off hospital referral fax. Clear pricing, no subscription, no recurring charges, and it worked first time. $3 for a single two page send with confirmation is reasonable. Terms are expli... Se mer
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Företagsinformation
Skrivet av företaget
Pay-as-you-go online faxing – the easiest way to bounce off a fax! No accounts needed – pay only for the pages you send. It’s as easy as uploading your fax document to our self service portal and we’ll handle the rest.
Kontaktuppgifter
Australien
- hello@faxaroo.com
- faxaroo.com
3,9
Bra
118 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Faxaroo was super fast and easy to use
Faxaroo was super fast and easy to use.
Excellent product
21 november 2024
Omdöme utan inbjudan
Svar från Faxaroo
G'day! Thanks for sharing your experience with Faxaroo.
Team Faxaroo
0/4 pages was sent. Failed.
0/4 pages was sent, got refund but cost me transaction fee. The business should absorb those costs if they fail to deliver the service,not the customer
15 november 2024
Omdöme utan inbjudan
Svar från Faxaroo
Hi Tuan,
We're so sorry to hear that your fax attempts were unsuccessful. Please can you contact us at support@faxaroo.com so we can investigate why your fax failed. We appreciate you choosing Faxaroo and look forward to assisting you.
Team Faxaroo
Not give REASONS why fax were unsuccessful.
Needed to fax document to American Express. I was given 2 numbers to fax but failed to send fax. Confirmed with Amex that fax numbers were correct. Tried 3 times but were unsuccessful. Quick to take payment each time but never gave reason why fax failed / was unsuccessful
27 september 2024
Omdöme utan inbjudan
Svar från Faxaroo
Hi Lai,
We're so sorry to hear that your fax attempts were unsuccessful.
Whilst you would have received a refund for these faxes, we are eager to review this further. Please contact us at support@faxaroo.com so we can investigate these fax numbers.
We appreciate you choosing Faxaroo and look forward to assisting.
Team Faxaroo
Very surprised and happy with Faxaroo
I wanted to sell some shares purchased in an American company years ago. They would only accept the form via fax or Mail. I rang Australia Post who advised they no longer offer Faxes and while googling I found Faxaroo.
It seemed too easy and too cheap. However I thought I would give it a try. Two days later I checked my share account and they had received my document and sold the shares!
So I am a very satisfied customer and hope this review will give someone else the peace of mind to trust this fantastic service. If I need to send a fax in future I will not hesitate to use Faxaroo.
17 maj 2024
Omdöme utan inbjudan
Svar från Faxaroo
Hi Jennifer, thanks for sharing your experience! We love making online faxing as simple as possible and affordable for everyone. We're so glad we could help you. Team Faxaroo
I’m not gonna lie I was a little…
I’m not gonna lie I was a little skeptical at first because every online fax website I came across you had to buy a monthly subscription and I just needed to fax this one time. I came across Faxaroo and did a little research to ensure legitimacy. Happy to say that there great my fax got sent very quickly without having to sign up for anything. 10/10
27 december 2023
Omdöme utan inbjudan
Svar från Faxaroo
Thank you Ashlee for sharing your feedback! We like to keep things easy peasy. No accounts, no subscriptions – just a speedy and hassle-free way to send your faxes.
Team Faxaroo
This was my first time sending a fax…
This was my first time sending a fax from my own computer. Faxaroo was very easy to use. In addition to getting an email with the invoice, I also received a confirmation that my fax had been successfully sent, which gave me peace of mind.
27 augusti 2023
Omdöme utan inbjudan
Svar från Faxaroo
Thanks for your awesome review Mike! It's great to hear how easy it was for you to send your fax from your computer using Faxaroo.
Team Faxaroo
Fast and friendly service
Fast and friendly service. Quick and helpful response to my chat request.
Very satisfied with the service. Thank you
8 augusti 2023
Omdöme utan inbjudan
Svar från Faxaroo
Thanks for your 5-star review Paul! We are glad we were able to help you bounce off your fax.
Team Faxaroo
Easy to use and quick 👍
18 maj 2022
Svar från Faxaroo
We appreciate your feedback! 👍
The team @ Faxaroo
Great value for money
Easy to use. Reasonable rates with no minimum or contract. Great value for money.
18 maj 2022
Svar från Faxaroo
Thanks for your great feedback!
We think our pay-as-you-go pricing is pretty epic, so you never have to sign up for an account to send a fax with us :)
The team @ Faxaroo
It worked just fine.
11 maj 2022
Svar från Faxaroo
We're glad Faxaroo worked for you, David!
Thanks for your feedback.
The team @ Faxaroo
Svar från Faxaroo
Thanks for your review, Sandy! :)
We appreciate the awesome feedback.
The team @ Faxaroo
Does what it says on the packet
Does what it says on the packet! Perfect for when you occassionally need to send faxes.
25 april 2022
Svar från Faxaroo
Awesome review, Thomas!
What's on the packet is what you should be receiving, so we're stoked you're as happy with Faxaroo as we are :)
The team @ Faxaroo
Svar från Faxaroo
We're so glad you loved using Faxaroo!
We've made our platform as easy to use as a,b,c - so you can send a fax hassle-free whenever you need.
The team @ Faxaroo
What I faxed was not received clearly
14 april 2022
Svar från Faxaroo
We're sorry to hear that the fax you sent was not received clearly.
Please contact us at support@faxaroo.com so we can investigate the issue further.
We appreciate you choosing Faxaroo and we'd like to ensure we can provide the best solution possible.
The team @ Faxaroo
Svar från Faxaroo
Thanks for your review!
We think you're pretty excelente yourself ;)
The team @ Faxaroo
Useful but problematic
They are on point like a bbq joint. The CSR Rep. I had did a great job of answering my questions and/or collaborating with his teammates to get me the answers I needed. Even when they didn’t provide a service, they were very professional about things. The only downside for me personally is.... You can’t pick if the fax number shown on the documents is gonna be from your country or not. (Fax # shown is Australian). Not a big deal at all unless you have a case like mine where you need it to show from your home country. Also, you get 10mb of upload space for faxing but if you use 9mb it won’t fax. You have to use 6mb or less so, while this is great for them, it’s terrible for the customer trying to save money or who really wants to fax all their documents at one time. The storage should be much bigger to accommodate up to 10/20 pages IMHO—
24 mars 2022
Svar från Faxaroo
Thanks for your smokin' review, Evan!
We're sure the steaks were high, but we're glad you chose us. ;)
As we are an Australian-based company, we currently only support sending from Australian fax numbers. However, we are launching in the U.S. in the coming weeks which will support sending faxes from within the U.S. via U.S. shared numbers and/or custom ordered virtual fax numbers.
We appreciate your feedback regarding the upload limit and have passed this onto our dev team.
The team @ Faxaroo
So easy to use Faxaroo
So easy to use Faxaroo
Suddenly had to send a fax away from office. I could not believe how easy and quick it was. Faxaroo saved the day.
21 mars 2022
Svar från Faxaroo
We're so glad to have saved your day!
Whether you're at home, at the beach or on the road, Faxaroo is here for all your faxing needs.
The team @ Faxaroo
Excellent service.
15 mars 2022
Svar från Faxaroo
Aw, thanks!
We think you're pretty excellent for using our service :)
The team @ Faxaroo
Easy to use and saved me a lot of time…
Easy to use and saved me a lot of time finding a fax machine
12 mars 2022
Svar från Faxaroo
Thanks for your review, Larissa!
We think it's crazy to have to find a fax machine in 2022. That's why we'll always be here for you, easy faxing 24/7. :)
The team @ Faxaroo
quick and easy
21 februari 2022
Svar från Faxaroo
You're right, it's as simple as that!
Thanks for your feedback :)
The team @ Faxaroo
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.