Faux-Fur-Throws.com Omdömen 

11
TrustScore 4.5 av 5

4,3

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4,3

Utmärkt

TrustScore 4.5 av 5

11 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,3

Alla omdömen

(11)

0 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Amazing service….

Amazing service….

I wanted to make sure there was a recent review for this company (Faux-Fur-Throws.com). I’ve just ordered/received two black bear cushions and am over the moon with them. The service was second to none. I was updated throughout. I ordered them on Sunday evening and they arrived Tuesday morning. They’re beautiful. They’ve exceeded my expectations and they look fabulous. They’re also of excellent quality. I would not hesitate to use this company again and look forward to telling all of my friends to fill their homes with faux fur… from this company. Why wouldn’t you? Thanks Faux-Fur-Throws.com -Deborah Young

22 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wrong Company

The review for this company was incorrect I ordered from a different company so apologise !

2 september 2024
Omdöme utan inbjudan
Logotyp för Faux-Fur-Throws.com

Svar från Faux-Fur-Throws.com

Yet again, here is a person who has not taken care about who she placed an order with. You placed an order with either fauxthrow.com OR fauxfurthrows.com. Because you were not happy with the service you received you leave a 1 star review. This may well be justified but NOT TO THE WRONG COMPANY! We are faux-fur-throws.com (a different company; the website has hyphens in!) but your bad review, because you have listed the wrong website, has an effect of other businesses who might offer superb customer service and products. Please amend this review immediately, otherwise we may have to take further action. Please take more care in future and realise the impact that inaccurate information can have on innocent businesses.

Betygsatt 5 av 5 stjärnor

I was worried at first reading reviews…

I was worried at first reading reviews that it is fake web site.
Lucky it is not! Item (Italian faux throw ) purchased came exactly as described on a web site, packaged with care and looking great!
Now I went ahead and purchased 2 cushions matching a throw.
Thank you guys for unique items which are impossible to get anywhere else in UK !

8 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Both service and product beyond expectation

Ordered a throw on 11th December with no expectation of getting it before Christmas due to this years strikes and delivery delays yet it came on 20th December.

It is exactly the correct size and the colour is ad the Internet picture (which doesn’t happen often). But it is the quality that is outstanding, beautifully made, thick and superb quality. I have the arctic fox in the 150*250 size and it is stunning. My Mom wants a new throw and I will definitely be returning after Christmas to get her one.

20 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beauty and Excellence!

I recently bought a faux fur from Faux-Fur-Throws of
Langley Mill. The delivery was within the week of purchase. Unfortunately, I had ordered the wrong size
but Faux-Fur-Throws were very helpful and explained the procedure for return and also the refund I was due.
I received my beautiful faux fur throw again within the
week of returning and also the refund.
I am so pleased with the throw, it is so lovely and comforting.
Also, I am extremely pleased and relieved that the whole procedure was so professionally handled, with politeness and care.
I would recommend Faux-Fur-Throws to anyone wanting a beautiful throw, so soft and silky, and know
that anyone would receive as excellent service as I did.

25 juni 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I am writing again as the fur throws I talk abut is NOT FAUX-FUR -THROWS.... this is a different company. Apologies for any confusion. Fur throws

I am writing again as Fur throws think I have the wrong company.
My daughter paid £135.00 for the largest throw on the 10th of December, with the assurance it would arrive in time for Christmas. It never appeared,
Several e-mails sent. No replies for a while. Eventually they looked into it and said another one has been sent. To date it has not arrived!
My daughter sent an e-mail last week to say that if it did not arrive by Tuesday 25th, Jan she would like her money back.
No throw has appeared and no money returned to date.
Hence my asking if this company is real or a scam?
One throw may have gone missing, but two??? And with no communication, really it does seem dubious. So give the money back please fur company, pay up and apologise. Maybe even send a throw for free as an apology, now that would get a 5 star rating!

25 januari 2022
Omdöme utan inbjudan
Logotyp för Faux-Fur-Throws.com

Svar från Faux-Fur-Throws.com

Please supply us with an order number as we have no record. Also, our largest throws (we offer 9 sizes as standard is certainly more than £135

Betygsatt 1 av 5 stjärnor

Shady business practices!

They "have a 7 day no quibble returns policy provided the item is returned to us within the 7 days from delivery" on their website despite the fact that the Distance Selling LAW in the UK states:
"You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you.

You must refund the customer within 14 days of receiving the goods back. They do not have to provide a reason."

6 december 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not even worth 1 star

Not even worth 1 star. Buyers beware. This is by far the worst company I have ever dealt with. Wish I had done company review before I ordered. They even had the cheek to take take £8.00 off of refund when it cost me £11.00 to return his tacky throw.

12 juli 2019
Omdöme utan inbjudan
Logotyp för Faux-Fur-Throws.com

Svar från Faux-Fur-Throws.com

Our customer service, product quality, and expertise in our field is widely known. We always try to work with customers (whether they be private individuals as in this case) or designers, stores, hotel groups, etc., to ensure that their experience when buying from us is a pleasant one and that they are 100% happy with their purchases. Unfortunately sometimes a customer comes along who is extremely difficult to deal with. She claimed that the item was far too small (she ordered that size - not really our fault) She claimed that she wished she had read all of the bad reviews about us before buying (the only bad reviews we are aware of are the 2 now here, and 1 on a different marketplace) We think that's pretty good for 18 years of trading, and 3 out of the thousands of excellent reviews and 5 star awards isn't too bad! We realise that it is not always possible to get things right 100% of the time; our reputation for being the best in our field is important to us. We are more than happy that Gwendoline Jones will not be visiting any of our websites in the future; whether she wanted to or not.

Betygsatt 1 av 5 stjärnor

BEWARE, NOT A COMPANY I WOULD RECOMMEND USING!!!

I purchased a faux fur throw from www.faux-fur-throws. com (AKA Mister C) in Feb 2016, however when it arrived I felt it was not at all real looking and was extremely heavy hence contacted FFT to return it.

This company has no free or discounted returns process hence I was forced to pay £13 to return it. Several days passed however I heard nothing so called & was told by John M Calladine it had "gone to be checked". Finally well over 2 weeks after I'd purchased the throw and after chasing I was finally refunded, however the refund was £239.03 and against my payment of £250 was £10.97 short.

I contacted FFT and received an rude, blunt email reply from John M Calladine refusing to refund 'his shipping costs' although by his own written admission no delivery charges were specified, only the £250 cost of the throw.

I called 3-4 times and emailed twice, however I only ever spoke to John M Calladine hence my perception was that this is a one man band.

This is not a company I would recommend using!

9 mars 2016
Omdöme utan inbjudan

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