I visited the store in Worcester on 23rd June looking for something for my elderly dad for his birthday, I was welcomed by two members of staff. I asked for a little help as I was struggling to find... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Tracy was incredibly helpful and helped me find a choice of jeans and jeggings to trywhilst helping other customers and showing a new staff member the ropes. Nothing was too much trouble. I find the s... Se mer
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Honestly when clothes shopping I had never really considered FatFace before, however the well-presented Worcester shop front drew me in. Once inside I was greeted by a calming, relaxed and po... Se mer
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T shirts were class and the pick up service was efficient. However, the t shirt s were badly packed so very creased.
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
96 High Street, WR1 2HL, Worcester, Worcestershire, Storbritannien
- 01905 731204
4,8
Utmärkt
139 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Came in for a last minute Mother’s Day…
Came in for a last minute Mother’s Day gift. Jordan and Tracy were both so welcoming and helpful it made the whole experience great. I would highly recommend fat face Worcester for any clothing or gifts.
28 mars 2025
Omdöme utan inbjudan
Svar från FatFace - WORCESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Good product
Good product, got a small discount, collected in store easily. Bag had a handle and returns process was simple though not required.
18 januari 2025
Svar från FatFace - WORCESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Went into the Worcester store looking…
Went into the Worcester store looking for some pyjamas and was greeted by Lisa, who was extremely helpful and professional when showing me all my options. So many to pick from but I found a lovely set. Thank you!!
6 januari 2025
Omdöme utan inbjudan
Svar från FatFace - WORCESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I’ve ordered an item online
I’ve ordered an item online, I was supposed to pick it up on Sunday however have been told it’s delayed, not sure until when but Christmas is round the corner and I’m not sure if and when I’ll arrive ?
18 december 2024
Svar från FatFace - WORCESTER
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Good customer service
I visited the Worcester store because I wanted to return an online order and purchase the item again to take advantage of a discount I had forgotten to use at the time of the original order. Whilst I wasn't able to simply complete the purchase in store, the assistant helped with the return and repurchase. She (unfortunately, I failed to note her name) was very patient and a great help.
3 november 2024
Svar från FatFace - WORCESTER
Hello Adrian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - WORCESTER
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience with us, and we look forward to welcoming you back soon!
Take care. -GM
Svar från FatFace - WORCESTER
Hello Terry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly customer service
Friendly customer service, lovely approachable assistant.
8 augusti 2024
Omdöme utan inbjudan
Svar från FatFace - WORCESTER
Hello Helen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - WORCESTER
Hello Tracey
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent service- great clothes😀
22 juni 2024
Svar från FatFace - WORCESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Love it
I love the investment in sustainable clothing whilst maintaining quality. The staff in the shop in Worcester are always friendly and helpful. Sizing of garments is always good.
18 juni 2024
Svar från FatFace - WORCESTER
Hi there,
Thank you for taking the time to leave your 5* review.
We’re delighted to hear your feedback regarding sustainability, sizing, and service in one of our stores. We hope you love your order and look forward to welcoming you back soon!
Take care.- GM
Svar från FatFace - WORCESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very helpful and friendly staff.
Very helpful and friendly staff.
Easy browsing and good quality clothes and accessories
7 maj 2024
Svar från FatFace - WORCESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Svar från FatFace - WORCESTER
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Best customer service in worcester
On the rare occasion that I venture out clothes shopping in worcester I always pop into Fatface it's always has a great selection and the staff are really friendly, the young lady who went out of her way to help me find what i was after was Lisa, it's not the first time she's done this with me and other people I was with at the time so I thought she deserved a mention this time round.
26 april 2024
Omdöme utan inbjudan
Svar från FatFace - WORCESTER
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
Kudos to the staff!
Friendliest staff in Worcester! Served by Lisa who couldn't do enough for me. Didn't have the size I wanted in store so she swiftly ordered it online for me to have it delivered home. All done with a smile, friendly chat and professionalism.
19 april 2024
Omdöme utan inbjudan
Svar från FatFace - WORCESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Took a dress back to return
Took a dress back to return, they made it very easy, even though I hadn’t bought card with me. Very polite and helpful staff.
19 april 2024
Svar från FatFace - WORCESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Svar från FatFace - WORCESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Worcester FatFace - The Friendliest Place On Earth
Honestly when clothes shopping I had never really considered FatFace before, however the well-presented Worcester shop front drew me in.
Once inside I was greeted by a calming, relaxed and positive atmosphere. I soon realised that was because of the amazing team, each member of staff greeting everyone who entered the store with a smile and non-pushy attitude.
It was pretty much like a coffee-shop community rather than a clothes store - A testament to the team-ethic that has been created at the store!
I believe it as 'Davina' who served me, who was probably the best shop server I've EVER, nothing was too much to ask!
Due to the Worcester store, FatFace has converted someone who would had never considered them, into now a loyal & regular customer.
4 mars 2024
Omdöme utan inbjudan
Svar från FatFace - WORCESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good service
Everything arrived on time. Goods were as advertised. Service was friendly and efficient
22 mars 2024
Svar från FatFace - WORCESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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