Red polo shirt had a colour warning on the label. It was instantly noticeable and very useful. Garment quality is consistently good. I order online and collect from my local store, where the staff are... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Not only quality products made for life But excellent helpful staff giving a first Class personal service Unfortunately sadly lacking in retail stores These days
Företaget har svarat
Everyone needs a Dionne when they are looking for an outfit. Just had a personal shopping experience with her at the Wimborne branch and she is amazing. I live in jeans and jumpers, she managed to coa... Se mer
Företaget har svarat
I am still awaiting delivery of my order which was due to arrive last Saturday. Really not impressed. Regards, Ann Richmond
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
17 The Square, BH21 1JA, Wimborne�Minster, Dorset, Storbritannien
- 01202 856248
4,8
Utmärkt
169 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Every stage professional and friendly
Online ordering easy, customer service call back was prompt when I had a query. Click and collect easy and update on order timely. Additional service for more in store purchases friendly and helpful
11 juni 2025
Svar från FatFace - WIMBORNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface Wimborne
Lovely friendly staff, clean and tidy store. Lydia could not have been more kind and helpful,
27 februari 2025
Omdöme utan inbjudan
Svar från FatFace - WIMBORNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely bag, perfect size.
Easy to order and collect from my local Ff. Staff friendly and helpful as always.
Great bag, lovely colour goes with everything. Handy for just phone and cards. Perfect for when you don't want a big big.
I have punched some extra holes to make the strap more versatile, wear as shorter across chest or as a waist bag.
Love it.
11 maj 2025
Svar från FatFace - WIMBORNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - WIMBORNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service as usual
Helpful staff and quick and efficient ordering to collect from the store
3 maj 2025
Svar från FatFace - WIMBORNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! Take care, CM
Helpful staff and useful website.
24 december 2024
Svar från FatFace - WIMBORNE
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order online and free in-store…
Easy to order online and free in-store delivery Lovely ladies in the shop too 🙂
14 december 2024
Svar från FatFace - WIMBORNE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - WIMBORNE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - WIMBORNE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - WIMBORNE
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
no contact since last week
no contact since last week - no order delivered to wimborne shop - cannot log in to check - email none since last sat - not your normal standard of service i must admit, please advise when item will be sent
5 december 2024
Svar från FatFace - WIMBORNE
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Staff are always very welcoming
Staff are always very welcoming. Store is laid out well.
17 november 2024
Svar från FatFace - WIMBORNE
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick friendly service
Quick friendly service. The Wimborne shop is a friendly local shop where the staff are always happy to help. It’s a pity it isn’t a big bigger, so they can carry more stock.
19 oktober 2024
Svar från FatFace - WIMBORNE
Hello Danny
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fantastic service great coats
The service was great because of the way I was served and made feel important when buying children’s coats
Well done
18 oktober 2024
Svar från FatFace - WIMBORNE
Hello Janice
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely soft leather bag
Lovely soft leather bag. Ladies in Wimborne branch lovely and polite
12 oktober 2024
Svar från FatFace - WIMBORNE
Hello Sharon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - WIMBORNE
Good morning Ian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Cardigans
Bought two cardigans in the sale. Brilliant items both fit well and very good value.
9 augusti 2024
Svar från FatFace - WIMBORNE
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Excellent customer service.
Quick delivery of item to local store. Emails received regarding each step of delivery procedure. Excellent customer service.
10 augusti 2024
Svar från FatFace - WIMBORNE
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - WIMBORNE
Good afternoon,
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LC
These shorts are now my favourites
These shorts are now my favourites. Well fitted, excellent quality and really comfortable.
8 augusti 2024
Svar från FatFace - WIMBORNE
Hi Alison,
Thank you for taking the time to leave a review.
We’re happy to hear you love your order and we look forward to welcoming you back soon. Take care, LC.
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