Lovely range of clothes, however would like to see more within the petite range of jeans, particularly a shorter length in 26 inches. Overall ordering and collection from my very local store in Welwyn... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Pleased with my items, namely very good discount on a leather bag. Also got a new summer hat which was pricey, but unique in it's own way. However, when I had ordered them online, there was no indic... Se mer
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I have been shopping a Fatface for years. They used to make pretty good parkers and jackets but this has been patchy over recent years. I saw this tan suede bomber jacket on offer. As it... Se mer
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I love visiting this shop! The layout is always fresh, with items always thoughtfully rearranged to create a new experience every time. It keeps things interesting and makes browsing really enjoya... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit 19/20 Howard Centre, AL8 6HA, Welwyn�Garden�City, Hertfordshire, Storbritannien
- 01707 328158
4,8
Utmärkt
99 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service by staff …
Excellent customer service by staff in store, Welwyn Garden City.
Beautiful clothes and excellent quality!
13 juni 2025
Svar från FatFace - WELWYN GARDEN CITY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - WELWYN GARDEN CITY
Hello! Thank you for leaving your kind review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! CM
Svar från FatFace - WELWYN GARDEN CITY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
One of my favourite shops
Easy to order for click and collect, and easy to obtain refund. Always good quality of clothes and accessories. Staff always very friendly and happy to help.
11 april 2025
Svar från FatFace - WELWYN GARDEN CITY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought some fantastic sweatshirts
Bought some fantastic sweatshirts. Lovely colours .
Staff always friendly and helpful
7 mars 2025
Svar från FatFace - WELWYN GARDEN CITY
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Svar från FatFace - WELWYN GARDEN CITY
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Welwyn garden city store - this is great to hear. Take care, CT
I ordered blouse for my husband and…
I ordered blouse for my husband and order was delayed but still customer service and ladies in shops very nice and helpful, explained everything quickly.
Definitely I will order again and will use shop in WGC regularly.
31 januari 2025
Svar från FatFace - WELWYN GARDEN CITY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - WELWYN GARDEN CITY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
It could stock in its Welwyn branch…
It could stock in its Welwyn branch more types of items we see on line but not in store.
7 november 2024
Svar från FatFace - WELWYN GARDEN CITY
Hello Zandra
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - WELWYN GARDEN CITY
Hello Annmarie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality and style
Great quality and style. Easy ordering, collection return and refund. Will be returning soon. Very impressed.
13 oktober 2024
Svar från FatFace - WELWYN GARDEN CITY
Hello Terry
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good value sale item
4 september 2024
Svar från FatFace - WELWYN GARDEN CITY
Hello Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I’ve been shopping at Fatface in WGC…
I’ve been shopping at Fatface in WGC and around for quite a few years. I love the service you get. The Sales Assistants are always very friendly and helpful. The clothes are comfortable, stylish but not too overdressed. The material is soft and the colours so beautiful. I love their handbags and boots. You can’t walk past the shop without going in. The window displays entice you in. 🤩🌷
3 september 2024
Svar från FatFace - WELWYN GARDEN CITY
Hello Linda
thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Welwyn Garden City store - this is great to hear. Take care, LE
Another good quality product from …
Another good quality product from Fatface, the Mawes chino shorts fit perfectly and nice cut, have got 3 now and go well with smart casual shirts, t shirts and polo tops.
Staff in store are excellent! And very helpful, friendly and professional
24 juli 2024
Svar från FatFace - WELWYN GARDEN CITY
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very efficient service
Very efficient service, friendly and helpful staff plus excellent product
23 juni 2024
Svar från FatFace - WELWYN GARDEN CITY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I did click and collect
I did click and collect, tried my items on in store, one item was returned and a refund made. All actions were seamless and all l had to do was show my order number. Friendly and efficient service. Job done with thanks
14 juni 2024
Svar från FatFace - WELWYN GARDEN CITY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Trousers too tapered
Ordered tapered cropped trousers in green. Liked the material, liked the elasticated waist, very comfy fit. However, they were quite fitted and about 3 inches from my ankle. They didn’t look right on me so returned, sadly.
20 maj 2024
Svar från FatFace - WELWYN GARDEN CITY
Hello Valerie
Thank you for your review.
I am so sorry to hear of your recent experience with one of our items. I have raised this with the appropriate department for future consideration.
EP
Svar från FatFace - WELWYN GARDEN CITY
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new order. I hope you continue to enjoy our products.
Take care, MM
Svar från FatFace - WELWYN GARDEN CITY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Well done fat face
Able to return shorts that didn't fit able to buy top that did fit . I always had a problem with fat face not stocking larger sizes of shirts / t shirts xxl they now seemed to have addressed this .
14 maj 2024
Svar från FatFace - WELWYN GARDEN CITY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
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