Many thanks to Christina at Fatface Watford branch who was so helpful and friendly when I was looking for a lightweight dress. She pointed out a few suitable dresses including the lovely dress I went... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered at a shop. The size I needed was not in stock, so I paid up front and they notified me when the item was available to collect from the store. Staff very helpful. I prefer to shop in store... Se mer
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The fabric is wonderful. The cut is so flattering. The package arrived so quickly within 2 days. Everything about fatface and the service is really a delight from customer service in the shops or onli... Se mer
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Friendly and extremely helpful staff ( Saf and Cristina) Watford branch. An item I wanted wasn't in stock, but I was quickly assisted in ordering in store with free delivery to my home address A*. Gr... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit 4 Intu Watford Shopping Centre, WD17 2TB, Watford, Hertfordshire, Storbritannien
- 01923 803527
4,7
Utmärkt
172 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great staff and quality clothes
Great friendly and helpfull staff and quality stylish clothes
16 oktober 2023
Svar från FatFace - WATFORD
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Svar från FatFace - WATFORD
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Svar från FatFace - WATFORD
Good afternoon, Jane
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Watford store.
Take care, JB
Friendly service in Watford
Friendly service in Watford
I picked up my jacket ordered on line, quick and easy to do and the service was excellent, friendly and personal. And the jacket is lovely too - it's just too warm to wear it at the moment.
3 september 2023
Svar från FatFace - WATFORD
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Friendly
Friendly, welcoming and down to earth staff. Very helpful.
Very good experience.
Thank you ☺️
25 augusti 2023
Svar från FatFace - WATFORD
Good afternoon, Elzbieta
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Watford store.
Take care, JB
Stalk in the shop were excellent
21 augusti 2023
Svar från FatFace - WATFORD
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
I love Fatface for its good quality
I love Fatface for its good quality. The friendly staff in the Watford store were so helpful. One thing though is to bring back the children's section.
15 augusti 2023
Svar från FatFace - WATFORD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Svar från FatFace - WATFORD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Svar från FatFace - WATFORD
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Poor chaotic service
Ordered three items for my daughters on first day of sale. Chased order after 6 days and advised to wait. After 9 days finally received email to say arrived but when visited store was given a different order. I did inform staff the wrong number was on package but not interested and said I should wait for goods. I rang Customer Service who rang store but were unable to find original package. I was offered a refund but I wanted my goods!
7 augusti 2023
Svar från FatFace - WATFORD
Good Morning Cathy,
Thank you for your review. I am so sorry for the disappointment caused by this. I believe it was myself who spoke on the phone with you. I am so sorry that we were unable to locate the original parcel. Please be assured that your feedback will be used to help us improve customer service going forward. Have a lovely weekend - KS
Svar från FatFace - WATFORD
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Watford staff- Amazing!
23 juli 2023
Svar från FatFace - WATFORD
Thank you for your 5* review regarding your recent visit to our Watford store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Ordered product online and picked up at…
Ordered product online and picked up at local store
Easy and very efficient service and friendly staff in store.
4 maj 2023
Svar från FatFace - WATFORD
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Nice friendly staff Well presented store
28 april 2023
Svar från FatFace - WATFORD
Hi Jane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Items were quick
Items were quick, in fairly environmentally friendly packaging and fit me well
1 maj 2023
Svar från FatFace - WATFORD
Hi Lewis
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Click and collect order
Prompt delivery of my click and collect order,friendly shop staff.
28 april 2023
Svar från FatFace - WATFORD
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Svar från FatFace - WATFORD
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
A lovely and different selection of…
A lovely and different selection of clothes. Not the usual run of the mill stuff one finds in a lot of shops. Excellent
23 april 2023
Svar från FatFace - WATFORD
Hi Mary,
Thank you for your review!
I'm really happy that you are enjoying our clothing selection. We hope you continue to find FatFace items that you love.
Have an amazing day!
JH
Svar från FatFace - WATFORD
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Watford Branch
Just wanted to say how fabulous are your sales assistants in the watford branch. Helped me locate exactly what I wanted and I even bought a gorgeous belt which I didn’t plan on getting.
Such a pleasure to have someone serving you. Thank you to the lovely ladies at the watford branch.
24 mars 2023
Omdöme utan inbjudan
Svar från FatFace - WATFORD
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
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