I guess I’m writing about collecting an order from Stamford FatFace, and going back to buy something I saw there. I love the Stamford store, especially now that both Peterborough and Oakham stores hav... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My husband and I both like the style of clothing. Initially I was really just window shopping. But I came across several hoodies I liked. I felt very comfortable with the advice offered. The two sta... Se mer
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Fat face staff are always friendly & very helpful. Your clothes and accessories are lovely and l like that you stick with the same designs each season but in different fabrics (like the simone dresses... Se mer
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Easy to order online and my new sweater arrived at my local FatFace store very quickly. Great service in store; happy, friendly and helpful staff. I am delighted with my purchase; super soft cotton s... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
8 High Street, PE9 2AL, Stamford, Lincolnshire, Storbritannien
- 01780 754356
4,8
Utmärkt
75 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Online ordering was easy
Online ordering was easy. I don’t like ordering online particularly, but the local store didn’t stock the item I wanted. However, the item was delivered promptly and I was able to pick it up within 2 days of placing my order. The staff in the store are always very friendly and helpful and it’s a pleasure dealing with g with them.
11 juni 2025
Svar från FatFace - STAMFORD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely Top- bought as a 70th birthday…
Lovely Top- bought as a 70th birthday gift for brother- he loves it.
Excellent delivery in good time for the celebration to replace an order at store which did not arrive on promised day!
28 mars 2025
Svar från FatFace - STAMFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Loooooove a Fat Face Sale!
I love Fat Face and their sales make it more affordable for me!
Went into store to collect an online order and try them on. I returned one item but loved the rest. But I then found a perfect little navy corduroy skirt in store. Staff were so polite and helpful and the store is lovely.
5 januari 2025
Svar från FatFace - STAMFORD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - STAMFORD
Hey Pauline,
Thank you for your 5 star review.
I am so pleased you had a great experience collecting your recent order at our Stamford store.
Take care,
CT
Svar från FatFace - STAMFORD
Hello Jane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good click and collect service glad its…
Good click and collect service glad its back!
8 augusti 2024
Svar från FatFace - STAMFORD
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - CD
Item delivered promptly for in store…
Item delivered promptly for in store collection. Helpful and friendly staff.
11 juni 2024
Svar från FatFace - STAMFORD
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Svar från FatFace - STAMFORD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Easy on line order
Easy on line order, swift delivery and collection at local store of well priced sweater.
25 april 2024
Svar från FatFace - STAMFORD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon!
Take care. -GM
Great Store and Amazing Staff
They are always so helpful, Kind, Friendly and go above and beyond xx
14 april 2024
Svar från FatFace - STAMFORD
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Gorgeous denim boiler suit
Gorgeous denim boiler suit at a great price delivered expediently in store
7 april 2024
Svar från FatFace - STAMFORD
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order. I hope you continue to enjoy our products as much as we do.
All the best, MM
Helpful.
I use a mobility scooter so shopping can be a challenge BUT entering Fatface I am greeted and Tracey helped me was very satisfied with my purchases.
11 april 2024
Omdöme utan inbjudan
Svar från FatFace - STAMFORD
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Stamford store to be so helpful when you visit. I hope you continue to enjoy your visit to our stores.
All the best, MM
Why stop free delivery to store when…
Why stop free delivery to store when sale is on. The store in Stamford is local to me and I have to pay £3.95 for delivery. That is a crazy way to do business.
29 januari 2024
Svar från FatFace - STAMFORD
Hello,
Thank you for taking the time to leave your review.
We apologise for any inconvenience caused by this matter.
Due to an increased number of orders, our Click and Collect option can be turned off during sale. This helps to avoid delays, and ensures everyone receives their order within a reasonable time frame.
Take care - GM
I have bought several items out of…
I have bought several items out of their sale . All genuine reductions and great delivery/return service . Thanks
19 januari 2024
Svar från FatFace - STAMFORD
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We look forward to welcoming you back soon.
Take care. -GM
Helpful friendly staff and pleasing…
Helpful friendly staff and pleasing shop layout. Lovely selection of well designed clothes.
29 december 2023
Svar från FatFace - STAMFORD
Hello Liz
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - STAMFORD
Good Afternoon Lesley,
Thank you for taking the time to leave us a review, I hope you are well.
I am happy to hear you have had a positive experience whilst shopping with us online and it arrived with you quickly, we love to hear such positive feedback!
We look forward to welcoming you back!
Kind Regards, JW
Easy to order and quick to arrive at…
Easy to order and quick to arrive at local store for collection
12 december 2023
Svar från FatFace - STAMFORD
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great products and service.
4 december 2023
Svar från FatFace - STAMFORD
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Stamford store to be offering great service and that you are loving your order. I will be sure to pass on your lovely comments to the team.
Take care, MM
Good service and helpful staff - thank you
Good service and a quick response when I ordered the item to the local shop.
The staff were helpful and I'm really pleased with the jeans I bought (2 pairs) as at 6'7'', I always find it hard to find decent, comfortable jeans for tall men.
Thank you to all the staff who helped out.
Happy Christmas and a peaceful New Year!
26 november 2023
Svar från FatFace - STAMFORD
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Friendly and good style and quality clothes
Good quality and style , delivery faster than it used to be and the staff at Stamford store made it a lovely shopping experience
5 december 2023
Svar från FatFace - STAMFORD
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
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