FatFace - ST IVES CAMBS Omdömen 18

Like the clothes. Can be expensive. Quality clothing. Like to visit the shop if I can. Don’t want to do everything online. Pity they moved inside another shop. Restricts access. Can’t use gift cards.

FATFACE ordering on line simple. Delivery straightforward and prompt.
Returns excellent. No logging in to download scans. Return form enclosed with parcel.

I phoned Fat Face in St Ives, Cambridgeshire today with a view to exchanging a previous purchase. I spoke to Dawn on the telephone and subsequently visited the store. She couldn't have been more helpful, friendly and courteous. She is an asset to your company. (There was another assistant standing at the till who was also very smiley.) Thank you for a good experience.

The St.Ives store in Cambridgeshire is the best shop in town. The Manager Ann is always so welcoming and nothing is too much trouble, she goes all out to help you. Her assistant Dawn gives a personal shopping experience and is very honest, always helps me with my choices her talent is second to none. The shop is always so tidy and merchandising is excellent. Their customer service is outstanding and shopping in the store is very enjoyable.

Brought a jacket in the sale - sizer larger and black as that was all they had and I really liked the jacket. Went go
E, found the correct size and colour I wanted online. Took jacket back, lovely service, no quibble money back, back in my account quick as a flash! Can’t fault you Fatface :)

Fat face is so easy , for delivery and returns , love their clothing range , also a great fit for me ,

Good service, friendly helpful staff.
Nice quality of clothes.

Wonderful clothes, in great colours and styles that fit beautifully. The lady in store was so kind and helpful, thank you

The whole process was excellent. Ordered online and received both email and text notifications advising progress of order. Once delivered decided that a smaller size would perhaps have been better. Went to a local store which happened to have the size in the stockroom. Straightforward swap without any hassle. Quality of the item is excellent, as usual too.

Excellent product, excellent member of staff. Very helpful, very friendly....an asset to Fat Face

Good sale prices quick free delivery (because I spent the correct amount!) and easy return to shop. Even got my refund within 24 hours of return. Great service all round. Clothes excellent quality as usual but not sure I would pay full price when they discount so much in sale.

I tried the standard length jeans on in the shop to check for size. The staff were very helpful but then I had to order the short version on line. The jeans are a perfect fit - no shortening necessary. I just wish the shops could carry the shorter sizes but glad that they were readily available online.
I’d like to thank the shop staff for helping me get the right size - my local store is in St Ives Cambridgeshire.

Staff were very friendly. Enjoyed having a look before I made my purchase 🙂

Excellent service, staff are friendly

All good, took a week to arrive, so order well before needed 😉. Xmas presents so not tried on yet.