Regularly shop at Fatface in Southwold and the clothes are excellent in quality and style! What always makes our visits special are the lovely girls who work in there, Han and Olivera. They are alwa... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Freddie assisted me with a returned item and was just the nicest young man a really good sales assistant, I bought so many beautiful dresses.
Företaget har svarat
A bright and airy shop, with all things nicely presented. I opted to purchase a pair of trousers and a t-shirt. Unfortunately, the t-shirt off the hanger appeared to have a minor 'tarnish', but the sa... Se mer
Företaget har svarat
I ordered some goods to be delivered to store. I nominated the Fatface store in Southwold to collect the parcel. The assistant was abrupt and quite rude. My husband also noticed this. This is not the... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
31 High Street, IP18 6AD, Southwold, Suffolk, Storbritannien
- 01502 724574
4,8
Utmärkt
62 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely
The staff were lovely and friendly and helpful 😊
The store was well presented
And of course, some lovely clothes
9 juni 2026
Svar från FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great gift oprions
I was able to purchase a gift after browsing round the store. The assistant helped me and checked that I had the correct size.
4 juni 2026
Svar från FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and helpful staff
18 maj 2026
Svar från FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Freddie assisted me with a returned…
Freddie assisted me with a returned item and was just the nicest young man a really good sales assistant, I bought so many beautiful dresses.
26 maj 2026
Omdöme utan inbjudan
Svar från FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff made the whole process simple
The staff made the whole process simple
I was able to purchase the jumper on line, have it delivered to the local branch, try it on at the branch risk free.
14 maj 2026
Svar från FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good choice
Good choice , great deals and staff always helpful . I was also allowed to leave the item in store whilst I went into southwold . Perfect
14 april 2026
Svar från FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely puffer coat
Lovely puffer coat. I’m very pleased. Great service provided by Fatface. Kind friendly staff. Very helpful. Cannot fault.
4 januari 2026
Svar från FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online
Easy to order online. Clear instructions on delivery and collection. Staff were very friendly.
23 december 2025
Svar från FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fab little store
Fab little store, always helpful staff, free parking close by. Convienient for shopping or parcel collection
11 december 2025
Svar från FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I purchased a top which l was allowed …
I purchased a top which l was allowed to put on in changing room
30 april 2025
Svar från FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great jeans....great service!
I can rely on Fatface to have trousers/ jeans of good quality and that fit me comfortably. On this occasion I was looking for and found wide legged jeans that were not too long...perfect! Olivera gave me time and space to try them on, then checked on how happy I was with everything. She then suggested I might look at the same design but in a faded denim and showed me a pair. Perfect! I wasn't going to buy another pair of jeans but when you find a perfect fit it feels right, and seems sensible to buy them
in a different colour! Olivera was smily, helpful but not intrusive and I never felt pressured, but she helped me walk out a very happy customer!
13 mars 2025
Omdöme utan inbjudan
Svar från FatFace - SOUTHWOLD 2
Hello!
Thank you for taking the time to leave your 5* review.
I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, CT
Thank you for being so efficient
Thank you for being so efficient. The web site was easy to use and I could easily find the products I was looking for in my size. Your notifications for click and collect were most helpful. Staff in store were helpful and friendly.
17 november 2024
Svar från FatFace - SOUTHWOLD 2
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely shops
Lovely shops, friendly staff and a fantastic range of quality clothes in all sizes.
18 juni 2024
Svar från FatFace - SOUTHWOLD 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to read your positive comments regarding our stores, quality and sizing. We hope you love your order!
Take care. -GM
Great as usual friendly and helpful…
Great as usual friendly and helpful staff
5 juni 2024
Omdöme utan inbjudan
Svar från FatFace - SOUTHWOLD 2
Hello Olive,
Thank you for sharing your positive experience in our Southwold store with us.
Please be assured that this will be passed onto the store for you.
Have a great day!
Take care, ED
Svar från FatFace - SOUTHWOLD 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Southwold store to be so friendly and efficient. I will be sure to pass your comments on to the team.
All the best, MM
I popped into Fatface Southwold Suffolk…
I popped into Fatface Southwold Suffolk this afternoon and was so impressed by the service I received from Hannah, Emma and Lexi. They were professional, polite and efficient.
9 maj 2024
Omdöme utan inbjudan
Svar från FatFace - SOUTHWOLD 2
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Southwold store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
Great range, Extremely helpful staff
Great range of summer ware, extremely helpful staff especially Olivera, nothing was too much trouble, she had time to help my whole family, a pleasant visit to a fantastic shop, keep up the good work and service, we’ll be back to see you soon.
8 april 2024
Svar från FatFace - SOUTHWOLD 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely Staff
Staff are always very helpful and friendly. It’s a pleasure to shop in there.
3 april 2024
Omdöme utan inbjudan
Svar från FatFace - SOUTHWOLD 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Absolutely brilliant service in…
Absolutely brilliant service in exchanging a faulty item. Hannah and her team at Fatface in Southwold was extremely friendly and helpful.
23 mars 2024
Omdöme utan inbjudan
Svar från FatFace - SOUTHWOLD 2
Good afternoon, Reggie.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Southwold store.
Take care, JB
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.