Easy pick up from another Store
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I returned a hoodie that I had ordered and exchanged it for 2 t-shirts of the same value the transaction couldn’t of been any easier and I received excellent customer service in the shop
Företaget har svarat
Store is always so inviting, went in to return a £15 T-shirt and spent a further £159. Great quality, good selection, brilliant staff!
Företaget har svarat
We use FatFace as our local clothes shop, And we are really pleased we can now buy our grandchildren clothes for birthdays & Christmas online . ThankYou.
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
43/45 Marmion Road, PO5 2AT, Southsea, Hampshire, Storbritannien
- 02392 875436
4,4
Utmärkt
12 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy pick up from another Store
20 december 2024
Svar från FatFace - SOUTHSEA
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great customer care and quality products
12 november 2022
Svar från FatFace - SOUTHSEA
Good Evening
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great evening.
Take care, EP
Svar från FatFace - SOUTHSEA
Good afternoon, EC
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
We look forward to you shopping with us again soon at our Southsea store.
Take care, JB
Exchange of Clothing
I returned a hoodie that I had ordered and exchanged it for 2 t-shirts of the same value the transaction couldn’t of been any easier and I received excellent customer service in the shop
25 augusti 2022
Svar från FatFace - SOUTHSEA
Hello Loran,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received in our Southsea Store. We hope you enjoy your new purchase and we hope to see you again soon.
Best Wishes DW
Love the Southsea location
Love the Southsea location. Super friendly and helpful staff.
22 augusti 2022
Svar från FatFace - SOUTHSEA
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Store is always so inviting
Store is always so inviting, went in to return a £15 T-shirt and spent a further £159. Great quality, good selection, brilliant staff!
20 augusti 2022
Svar från FatFace - SOUTHSEA
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Svar från FatFace - SOUTHSEA
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
We use FatFace as our local clothes…
We use FatFace as our local clothes shop,
And we are really pleased we can now buy our grandchildren clothes for birthdays & Christmas online . ThankYou.
30 juni 2022
Svar från FatFace - SOUTHSEA
Good afternoon, Amelia
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.
Take care, JB
Svar från FatFace - SOUTHSEA
Good Morning
Thank you for your 5* review and for sharing your recent experience in our Southsea store with us.
Please be assured that this will be passed onto the crew members involved for you.
-EP
Svar från FatFace - SOUTHSEA
Hi Sue, Thank you for your 5* review. Have a great day! Many thanks-AB.
Had to send it back
Had to send it back, very large with no shape, such a shame as so soft
7 mars 2022
Svar från FatFace - SOUTHSEA
Good morning Martine,
Thank you for taking the time to leave your review.
I am sorry to learn that the item you purchased was not suitable on this occasion. I will pass your feedback regarding this to our garment tech team to look into further. Should you need any further assistance, please do not hesitate to get in touch with our friendly customer service team via email, live chat or phone. We are available 7 days a week.
Take care, CT
Delivery was well before the estimated…
Delivery was well before the estimated date, within the time frame I was allocated and I love my new jumper, so all good.
30 november 2021
Svar från FatFace - SOUTHSEA
Hi Maureen,
Thank you for leaving us your 5 star review.
I am so pleased to hear that your order arrived quickly and that you are happy with your items. We hope you continue to enjoy your shopping experience with us.
Have a great day!
Thanks again, JH
Detta är Trustpilot
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