The jumper I bought was slightly too small so the sales assistant ordered me the next size, which fitted perfectly. She ordered it from the shop, which was where I collected it making it very convenie... Se mer
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Plats
Byt platsUnit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
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Det här tycker kunderna
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... Se mer
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I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... Se mer
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Quick and informed thru out. Good packaging and prompt service. And as usual not disappointed in the standard and quality of clothes. You get what you pay for in my opinion as l am a person whom can n... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, Storbritannien
- 01756 798862
4,7
Utmärkt
149 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great staff at the Skipton store
I usually buy in-store but they didn't stock items I wanted so I mail ordered the 3 items. Usual FatFace quality and helpful staff for 'Collection from store' facility. When I had to return one of the three items - too large - the in-store refund was easy. Service with a smile is what we always experience at the Skipton store.
29 augusti 2023
Svar från FatFace - SKIPTON
Hello David
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - SKIPTON
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - SKIPTON
Good Afternoon Gillian,
Thank you for leaving us this positive review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items, we cannot wait to welcome you back!
Have a great day! - JW
Airlie Breton
The sweatshirt was good quality but the sizing was small and a little short. I have had other fat face Airlie sweatshirts and the size was fine.
19 augusti 2023
Svar från FatFace - SKIPTON
Hi there! We are sorry to hear this. If you need any further assistance with this, please contact us at customerservices@fatface.com - RS
Svar från FatFace - SKIPTON
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Svar från FatFace - SKIPTON
Hi Gillian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - SKIPTON
Good Afternoon William,
Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - JW
Lovely helpful staff
30 juli 2023
Svar från FatFace - SKIPTON
Good Afternoon Gail,
Thank you for your positive feedback! It is so nice to hear such nice things about our staff! I hope you have a great day! - JW
Goods true to photos and came in a few…
Goods true to photos and came in a few days.
staff always lovely in the shop
26 juli 2023
Svar från FatFace - SKIPTON
Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD
Such a lovely shop to visit.…
What always make my experience so great, staff and being able to see the clothes and feel the material. The staff are always so helpful, quick to help if I want to order a top that is unavailable in the shop, they will check and order the item I am enquiring about. Really love the store at skipton, have said this before so I don't mind repeating it. Wonderful place to visit.
14 juli 2023
Omdöme utan inbjudan
Svar från FatFace - SKIPTON
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
Friendly and efficient service
I'd bought a shirt in FatFace while down south and only realised my husband had a very similar one already when back home. The sales assistant in Skipton happily exchanged it with minimum fuss and was very friendly and efficient. We felt like we'd received excellent service.
22 juni 2023
Omdöme utan inbjudan
Svar från FatFace - SKIPTON
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Super sleuth in Skipton store
The assistant at Skipton FatFace went above and beyond to help me to purchase the Jocelyn paisley dress. Especially patient and helpful as I rang first thing on a busy Saturday morning.
Out of stock on-line in all departments and franchises, my local Grand Central store located one dress in my size at the Craven Court Shopping Centre, Skipton. The assistant was so helpful with info about stock and found the 'returned' dress in her store.
When she learned I was in Birmingham and planning to travel to Yorkshire (!), she was determined to help me.
She : -located 3 dresses in my size in central store
-explained why website showed 'out-of-stock'
-told me how to ask in my local store for staff to order, and dress could be home-delivered
-was friendly, super-experienced, and so keen to help me track down 'my'dress
-said she would 'hold' the dress in her store for me just in case the ones showing had sold
Yes, it's only a dress but I wanted it for a special occasion and was so cross with myself for not ordering it as soon as I saw it on-line. And thought I'd missed my chance.
Happy ending! I ordered via my local store and got one of the 3 dresses showing. Arrived 2 days later to my home.
All thanks to this Skipton star!
10 juni 2023
Omdöme utan inbjudan
Svar från FatFace - SKIPTON
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Order arrived quickly
Order arrived quickly. Great products, and anytime I've popped into my local shop very friendly and helpful.
30 april 2023
Svar från FatFace - SKIPTON
Hi Debbie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff were absolutely brilliant. Especially Gemma, Lauren and Maddie
The staff were absolutely brilliant. I have to mention Gemma, Lauren and Maddie in particular.
Nothing was too much in regards to my questions about items I wanted to purchase.
Also because I'm not from the area they were really helpful in suggesting places to visit.
I had a really good shopping experience and left with a smile
24 mars 2023
Omdöme utan inbjudan
Svar från FatFace - SKIPTON
Thank you for your amazing review. Will definitely make sure that this is passed onto our wonderful team in store! -RS
Going above & beyond…
Had some issues ordering on-line and asked the store to assist - Gemma could not have been more helpful. Awesome service! Order was received a few days later! A very happy customer! As Canadian residents we delighted to hear that you’ll be opening up that side of the pond!
5 mars 2023
Omdöme utan inbjudan
Svar från FatFace - SKIPTON
Hi Adrian, thank you so much for your lovely feedback. I will be sure to pass this on!
I'm so pleased to hear you're excited about our Canada stores - we are unbelievably excited too!!
Take care, LE
The Skipton store is fantastic
The Skipton store is fantastic. I always get great service from here and nothing is too much trouble. Gemma always finds me just what I need
20 februari 2023
Omdöme utan inbjudan
Svar från FatFace - SKIPTON
Thank you so much for this review. We are pleased to hear that you are happy with your shopping experience with us. We will share your comments with our wonderful team in store -SK
Fatface stores and clothes are…
Fatface stores and clothes are fantastic. Myself and my wife have shopped at fatface for a few years now good quality clothes and accessories.
Question...Is the skipton branch closing down ?? hope not
9 januari 2023
Omdöme utan inbjudan
Svar från FatFace - SKIPTON
Hello,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours!
Take care, KS
Very pleasant and knowledgeable staff
Very pleasant and knowledgeable staff, have good advice and support
10 december 2022
Svar från FatFace - SKIPTON
Good afternoon, Maxine
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Skipton store.
Take care, JB
Outstanding customer service
Outstanding customer service, as ever, from the in store team in Skipton, North Yorkshire, especially Gemma. They always go above and beyond to help. This is one of the reasons I love Fat Face!
10 december 2022
Omdöme utan inbjudan
Svar från FatFace - SKIPTON
Good Afternoon,
Thank you for your feedback regarding your trip to the Skipton store. It is so wonderful to read such lovely feedback!
All the best - KS
Successful shopping trip
Friendly,helpful,pleasant staff going the extra mile, would return again.
6 december 2022
Omdöme utan inbjudan
Svar från FatFace - SKIPTON
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Take care, EP
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