Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't ha... Se mer
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Plats
Byt platsUnit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... Se mer
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I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... Se mer
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Many thanks to Gemma at the Skipton branch. We called in the shop on 14 March 2025 looking for a specific over shirt size small. Unfortunately the shirt was a recent sale item and size small wasn't av... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, Storbritannien
- 01756 798862
4,7
Utmärkt
156 omdömen
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Morgan and Charlotte
Morgan and Charlotte
Very friendly and an asset to your company .lovely sales persons
20 februari 2026
Omdöme utan inbjudan
Svar från FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful!
Bought my wife some slippers that were too small. Took them into the shop and they gave our money back and ordered a new pair, which arrive today at Next!!
15 februari 2026
Svar från FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely amazing customer service
Absolutely amazing customer service. Bought a pair of green trainers and found one was a size 7 and the other a 6.5. As these were in the sale there were none left in a 7 at my local store in Skipton or online. Gemma was brilliant and went the extra mile to find me a pair at the Harrogate store, even offering to pick them up for me when she was going to be there. Can't thank Gemma enough.
17 januari 2026
Omdöme utan inbjudan
Svar från FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
They very quickly arrived at my…
They very quickly arrived at my nominated store and on inspection of the goods I was very impressed. The Jumper was slightly big, but it's fine. Very helful and pleasant staff.
11 januari 2026
Svar från FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Although the parcel was delayed
Although the parcel was delayed, the customer service at Skipton store was fantastic.
8 januari 2026
Svar från FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited Skipton FatFace store
Visited Skipton FatFace store. Had an issue with a egift card that when scanned said it was not valid. Gemma and Charlie came to the rescue and resolved the issue. Great customer service, one happy customer 10 out of 10 thankyou ladies.
4 januari 2026
Omdöme utan inbjudan
Svar från FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I'm still waiting for my delivery to…
I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering again I'm afraid. Not sure how Next can do next day delivery yet Fat Face seen satisfied with next month.
2 januari 2026
Svar från FatFace - SKIPTON
Hello Juliet, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. I understand this is very disappointing. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Good choice of jumpers
Good choice of jumpers, great quality very warm and snuggly. Lovely shop assistant so friendly.
4 januari 2026
Svar från FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I haven't received any notification as yet, to when it's arrived in Skipton! It's expected delivery was supposed to be on Wednesday! It's now Sunday!
Follow through on time with the delivery, or at least keep customers informed!
4 januari 2026
Svar från FatFace - SKIPTON
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Excellent friendly service
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Checked stock in store before ordering exchanged item. Offered a range of store delivery options making clear advantages of each. All done with a relaxed and friendly attitude.
7 december 2025
Svar från FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered goods to arrive at Skipton…
Ordered goods to arrive at Skipton store. Good comms, arrived as planned. Had ordered 2 pairs of dungarees for size. Shop assistant absolutely fine about me trying them on there and then, and returning the pair I didn't need.
8 december 2025
Svar från FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought some ankle boots from Fatface…
I bought some ankle boots from Fatface a week ago. They are dark brown. Absolutely love them. So soft and very stylish. I was a little concerned about the size, because the wide fit in a size 7 was not available. However the standard fit is fine. Very comfortable. Bought in a sale. A good price.
7 december 2025
Svar från FatFace - SKIPTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Easy payment and pick up
Easy payment and pick up. Beautiful item as always and half price in the sale!
3 oktober 2025
Svar från FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and collected from…
Ordered online and collected from Skipton store , lovely staff , very happy with my purchase
3 september 2025
Svar från FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service thank you
18 augusti 2025
Omdöme utan inbjudan
Svar från FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to deal with and helpful
Easy to deal with and helpful. Good communication with online orders.
12 augusti 2025
Svar från FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Bought a whole new wardrobe and Morgan…
Bought a whole new wardrobe and Morgan was an outstanding sales support and encouraged me to try stuff on which I was very pleased with.
5 shirts, trousers and shorts, I’m kitted out for summer.
Thank you Morgan and Fat Face in Skipton
30 juli 2025
Omdöme utan inbjudan
Svar från FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great in store service
Went into Fatface Skipton the shop assistant was fantastic she was so helpful.
The stors is bright with a great selection of clothes.
Service with a smile what a plesent change.
24 juli 2025
Omdöme utan inbjudan
Svar från FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We visited the store in Skipton today…
We visited the store in Skipton today and were served by Morgan, he was kind, cheerful and extremely helpful in assisting us with our purchase 😁
11 juli 2025
Omdöme utan inbjudan
Svar från FatFace - SKIPTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - SKIPTON
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
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