Helpful friendly staff (Sidmouth branch) had to order two item sizes for me, quick delivery. Quick refund on the size not needed. In fact ended up buying another item. Nice quality products which refl... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sidmouth store is a high street gem! Wonderfully friendly staff who know their stuff and know how to make you feel special and safe! Jennie guided me to the right sizes, to great colour combinations,... Se mer
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Visited Fatface Sidmouth and Vicky was most helpful supporting myself and my husband to navigate the longer length summer chino shorts my husband prefers. Vicky was also able to point out the sele... Se mer
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On entering the store in Sidmouth I was greeted by two lovely members of staff, a very relaxed welcoming warm atmosphere and especially Beth. Beth went above and beyond to find me a particular sized... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
4/5 Fore Street, EX108AJ, Sidmouth, Devon, Storbritannien
- 01395 578662
4,7
Utmärkt
139 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered item online with confirmed next…
Ordered item online with confirmed next day delivery. Took approx a week for items to arrive in store. NOT HAPPY.
5 november 2024
Svar från FatFace - SIDMOUTH
Hello Barbara
Thank you for taking the time to leave your review
I am sorry to hear that your order was delayed in arriving to your chosen store - I can understand this is disappointing.
I will be sure to pass your comments and feedback to the relevant departments.
Thank you, LE
Orders delivered into store
Split deliveries into store, so had to make 2 trips into store to pick up orders. One delivered late.
27 oktober 2024
Svar från FatFace - SIDMOUTH
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good website and delivery options
Good website and delivery options. Delivered to the Sidmouth store where the stag were very friendly and helpful. Thank you!
3 oktober 2024
Svar från FatFace - SIDMOUTH
Hello Theresa
Thank you for taking the time to leave your review. I am so pleased to her that you had a positive Click and Collect experience, and you were able to visit our lovely Sidmouth store!
Take care, LE
Svar från FatFace - SIDMOUTH
Hello Martyn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always so easy to order online and…
Always so easy to order online and collect items at local shop in Sidmouth. Always kept well informed by email.
14 augusti 2024
Svar från FatFace - SIDMOUTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Convenient and easy having free delivery to local store
Easy to order online with the option of picking up from my local store free of charge.
3 augusti 2024
Svar från FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Great customer service
Great customer service. Cheryl in the Sidmouth branch went out of her way to assist. A great range of good quality clothes and always my go-to.
19 juli 2024
Omdöme utan inbjudan
Svar från FatFace - SIDMOUTH
Hello Stefanie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Another faultless shopping experience…
Another faultless shopping experience at FatFace Sidmouth. Came in for a pair of shorts but left with four courtesy of Jacquie who kept delving into the stock room to make sure I got the right size/colour. As a bloke, I don't do shopping so it's great when the assistants do it for you!
PS, the clothes are great too, quality products and they fit normal sized people!
17 juli 2024
Omdöme utan inbjudan
Svar från FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -LA
Excellent and so helpful.
I went in to the store today for a pair of shorts which wasn’t suitable, And then asked for some dark wash jeans and Vicky the manager was absolutely excellent and so helpful, She got me a pair of Elise Wide Leg Jeans which I perhaps might not of tried if she hadn’t got them for me, They fitted me perfectly so I brought them, Thank you Vicky,
17 juli 2024
Omdöme utan inbjudan
Svar från FatFace - SIDMOUTH
Hello there Marilyn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service at the…
Excellent customer service at the Sidmouth branch. Jacqui and Helen looked after me really well.
16 juli 2024
Omdöme utan inbjudan
Svar från FatFace - SIDMOUTH
Hello Bernie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Matilda and Jennie were great in…
Matilda and Jennie were great in advising and supporting. Thank you very much for the great shopping experience
14 juli 2024
Omdöme utan inbjudan
Svar från FatFace - SIDMOUTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Jacquie was extremely helpful and…
Jacquie was extremely helpful and searched to find the right size and colour shirt for me and ordered items on line to be posted to me.
8 juli 2024
Omdöme utan inbjudan
Svar från FatFace - SIDMOUTH
Hello Nicola
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Superb Sidmouth Team
On entering the store in Sidmouth I was greeted by two lovely members of staff, a very relaxed welcoming warm atmosphere and especially Beth. Beth went above and beyond to find me a particular sized shoe from the top rack to explain to me that FF offer half sizes and suggested a size up for me. She then helped me pick out some lovely jewellery and a new bag! That she hurried out the back to get for me.
I had the most pleasant experience in FF on Saturday and I will be back to visit again soon for some more goodies! Thank you ladies.
6 juli 2024
Omdöme utan inbjudan
Svar från FatFace - SIDMOUTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service from the Sidmouth store…
Great service from the Sidmouth store who found me the right size t shirt even though it was very busy.
I’ll definitely buy from Fat Face again.
👍
15 juni 2024
Omdöme utan inbjudan
Svar från FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave us you 5* review.
We are pleased to hear you received excellent service in one of our store. We look forward to welcoming you back soon.
Take care. -GM
I came in on Sunday in search of some…
I came in on Sunday in search of some shorts. I was very pleased to see a large choice of styles and an array colours. The store was very busy but nothing was too much trouble for Beth as she talked me through the difference in the styles. I ended up purchasing 4 pairs, and with 20% off too! A very pleasant shopping experience
30 juni 2024
Omdöme utan inbjudan
Svar från FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Fabulous team at Sidmouth so helpful…
Fabulous team at Sidmouth so helpful and friendly especially the Assistant Manager, Beth. Always a lovely experience going in store.
3 juli 2024
Omdöme utan inbjudan
Svar från FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such lovely experiences at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
Absolutely love this store the girls…
Absolutely love this store the girls who work there are so helpful, nothing is too much for them. Will definitely be going back
6 juli 2024
Omdöme utan inbjudan
Svar från FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Great service
Great service I received from Beth, she was very helpful, nothing was to much trouble.
6 juli 2024
Omdöme utan inbjudan
Svar från FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon.
Take care. -GM
Beth at Sidmouth
Beth at Sidmouth
Excellent shopping experience which was enhanced by Beth. She couldn't of been more helpful and professional. Definitely an asset to the company.
6 juli 2024
Omdöme utan inbjudan
Svar från FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon!
Take care. -GM
Svar från FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care.-LA
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