I bought some trousers online and collected from your shop in Sidmouth. They didn’t fit so I took them back and exchanged them for a different size. The customer service in the shop was excellent. How... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I bought some trousers online and collected from your shop in Sidmouth. They didn’t fit so I took them back and exchanged them for a different size. The customer service in the shop was excellent. How... Se mer
Företaget har svarat
After visiting Sidmouth FatFace for the first time I was really pleased with how open and clean the shop appeared and the lay out everything was so easy to shop. The girl who served me was called Bet... Se mer
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Sidmouth store is a high street gem! Wonderfully friendly staff who know their stuff and know how to make you feel special and safe! Jennie guided me to the right sizes, to great colour combinations,... Se mer
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Visited Fatface Sidmouth and Vicky was most helpful supporting myself and my husband to navigate the longer length summer chino shorts my husband prefers. Vicky was also able to point out the sele... Se mer
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FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
4/5 Fore Street, EX108AJ, Sidmouth, Devon, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing service at Fatface Sidmouth today. Very friendly staff and extremely helpful. Went the extra mile. Served by Jennie, she was delightful

Svar från FatFace - SIDMOUTH
Looked through door and saw lovely coloured TShirt - went in to try it on and welcomed by Jennie who also helped me find the right size, showed me how to wear the top to advantage and made the whole experience a total delight. I will DEFINITELY be going back to this shop and will hope to find Jennie there..Customer Service at its very best thank you.

Svar från FatFace - SIDMOUTH
Had a browse around Fatface in Sidmouth.
We had excellent service from Helen who was friendly and very helpful.

Svar från FatFace - SIDMOUTH
Just to say a big thank you to Erin who served me in Sidmouth on Saturday excellent customer service. We were made most welcome by Erin and the other lady in store, that was even before I was looking to purchase anything.

Svar från FatFace - SIDMOUTH
Great service from Jennie in the Sidmouth store. Very helpful and a delight to chat with.

Svar från FatFace - SIDMOUTH
After visiting Sidmouth FatFace for the first time I was really pleased with how open and clean the shop appeared and the lay out everything was so easy to shop. The girl who served me was called Beth very nice and chatty made me feel so welcome and she was so helpful ordering me a dress that wasn’t in stock in my size, however in the men’s section of the shop was an older colleague with white hair who was extremely unhelpful and rude when I asked her a question about sizing of men’s jeans for my husband. She walked off to another member and staff to ask them and turned back and shouted the reply, I was shocked that she didn’t even take the time to walk back over and speak in a manner you would expect for good customer service.
Thank you Beth, I will be back when I next visit Devon. :) Fat Face Sidmouth for reference I don’t think it would be a bad idea if all team members where to have the same level of customer service training.

Svar från FatFace - SIDMOUTH
Lottie at the Sidmouth Fatface was helpful and very pleasant. She went out of her way to help me find what I was looking for. It is a pleasure to be dealt with in such a professional and delightful way.

Svar från FatFace - SIDMOUTH
Beth and Cheryl served me today and were so helpful, attentive and kind. They went above and beyond to help me, and were friendly and just lovely to engage with. Thank you both :)

Svar från FatFace - SIDMOUTH
The Sidmouth branch always has the most warm welcoming and vibe with staff always ready to help and offering a smile.
Jennie was so helpful today, nothing was a bother & she was bright and cheerful. Thanks Jennie!

Svar från FatFace - SIDMOUTH
Did a click and collect from my local fat face. Simple and easy to do online. Great friendly staff.

Svar från FatFace - SIDMOUTH
Ordered item online with confirmed next day delivery. Took approx a week for items to arrive in store. NOT HAPPY.

Svar från FatFace - SIDMOUTH
Split deliveries into store, so had to make 2 trips into store to pick up orders. One delivered late.

Svar från FatFace - SIDMOUTH
Good website and delivery options. Delivered to the Sidmouth store where the stag were very friendly and helpful. Thank you!

Svar från FatFace - SIDMOUTH
Always so easy to order online and collect items at local shop in Sidmouth. Always kept well informed by email.

Svar från FatFace - SIDMOUTH
Easy to order online with the option of picking up from my local store free of charge.

Svar från FatFace - SIDMOUTH
Great customer service. Cheryl in the Sidmouth branch went out of her way to assist. A great range of good quality clothes and always my go-to.

Svar från FatFace - SIDMOUTH
Another faultless shopping experience at FatFace Sidmouth. Came in for a pair of shorts but left with four courtesy of Jacquie who kept delving into the stock room to make sure I got the right size/colour. As a bloke, I don't do shopping so it's great when the assistants do it for you!
PS, the clothes are great too, quality products and they fit normal sized people!

Svar från FatFace - SIDMOUTH
I went in to the store today for a pair of shorts which wasn’t suitable, And then asked for some dark wash jeans and Vicky the manager was absolutely excellent and so helpful, She got me a pair of Elise Wide Leg Jeans which I perhaps might not of tried if she hadn’t got them for me, They fitted me perfectly so I brought them, Thank you Vicky,

Svar från FatFace - SIDMOUTH
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