Staff are great, helpful & try their best to help with any enquirers, i ordered some jeans & they let me know they were on the big size, so got a size down, fitted perfect but still let me no i could... Se mer
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Det här tycker kunderna
Ordered on line, click and collect from Fat Face, local branch in Shrewsbury. Staff are lovely and always helpful. Loved the scarf, bought as a present, colours were gorgeous, beautiful fabric and c... Se mer
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Everything about FatFace is excellent from the customer service in shops to on line delivery. Especially the efforts made in the Shrewsbury shop to make you feel welcome as soon as you enter by just g... Se mer
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Hassle free ordering. Click and collected from lovely people in Shrewsbury. Belt has just right amount of stretch to accommodate modest beer gut. Reversible style adds to appeal Highly recommended.... Se mer
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Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
4 The Square, SY1 1LA, Shrewsbury, Shropshire, Storbritannien
- 01743 272975
4,7
Utmärkt
149 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff are great
Staff are great, helpful & try their best to help with any enquirers, i ordered some jeans & they let me know they were on the big size, so got a size down, fitted perfect but still let me no i could return if unhappy
25 april 2026
Svar från FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great shopping experience.
Ordered on line, click and collect from Fat Face, local branch in Shrewsbury. Staff are lovely and always helpful.
Loved the scarf, bought as a present, colours were gorgeous, beautiful fabric and could be worn in the summer with t-shirts and in the winter with jumpers. I'm sure my friend will love it!.
23 april 2026
Svar från FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar från FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service lovely staif Nothing is…
Great service lovely staif Nothing is too much trouble I do online shopping but have it delivered to the shop.It's safer that way , staff always Pleased to see you.
23 februari 2026
Svar från FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Would recommend
Sweatshirt was bought as a gift and recipient was very happy with it.
16 februari 2026
Svar från FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful prompt service
9 februari 2026
Svar från FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy with my new PJ bottoms
Happy with my new PJ bottoms, very nice and especially at sale price. Good service by and nice long-lasting products from Fat Face for a number of years.
7 februari 2026
Svar från FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pain free and even joyful 😁 clothes shopping experience
The convenience of being able to order to the store, try on and then return any things that didn’t fit or weren’t as expected, straight away. It really is a joy
17 januari 2026
Svar från FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The best you can get
Everything about FatFace is excellent from the customer service in shops to on line delivery. Especially the efforts made in the Shrewsbury shop to make you feel welcome as soon as you enter by just greeting you with a smile. Again great product with a great service to back it up.
6 januari 2026
Svar från FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Got a lovely coat
Got a lovely coat - the store assistant in Shrewsbury store helped me try it on it was the last one in my size but I wanted to go away and think about it. The next day mum said she would like to get me the coat as a gift - wondering if it would still be there I realised I was able to call the Shrewsbury store directly the next day and speak to a store assistant who helped to get it put aside for me to collect the following day. All of the staff were so lovely and helpful and I came away with the lovely coat and a fabulous customer experience- thank you all.
24 december 2025
Omdöme utan inbjudan
Svar från FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All good
All good, quick delivery, all together no having to wait for the odd thing.pleased with everything.
4 december 2025
Svar från FatFace - SHREWSBURY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Highly recommended.
Ordering on line is very easy. Delivery was prompt. Staff in shop where we collected the order were very friendly and efficient.
4 december 2025
Svar från FatFace - SHREWSBURY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Good service
Good service. Item ordered was available in my chosen store exactly of the day I had chosen.
Staff were very friendly and helpful when I came to collect the item.
4 december 2025
Svar från FatFace - SHREWSBURY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Svar från FatFace - SHREWSBURY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Great service
Great service especially Glenda who went well out of her way to help. Many thanks 👍
2 december 2025
Omdöme utan inbjudan
Svar från FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service from Glenda and Emma…
Great service from Glenda and Emma today. I appreciated the help whilst purchasing a scarf as a gift
19 november 2025
Omdöme utan inbjudan
Svar från FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Wonderful customer service…
Wonderful customer service…. as always! Emma and Glenda are just marvellous.
19 november 2025
Omdöme utan inbjudan
Svar från FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Supposed to be dog friendly but staff scared of dogs!! Ridiculous.
Called in to buy a couple of warm shirts for winter at the Shrewsbury branch, we are regular customers and our dog drags us in there as she loves a cuddle and treats from the staff. Today however as we entered the branch our dog Tilly fussed a member of staff but I was told not to go near the till area as the member of staff there didn't like dogs. We walked out and bought the shirts elsewhere. Maybe if you're advertising a dog friendly company you should recruit dog freindly staff.
8 november 2025
Omdöme utan inbjudan
Svar från FatFace - SHREWSBURY
Good morning, David
Thank you for taking the time to leave your feedback. We’re really sorry to hear that your recent visit wasn’t as warm as usual. We know how much our regulars (and their dogs!) mean to us. While we always aim to create a welcoming environment for everyone, we also respect the wishes and comfort of our team members. We hope you can understand that balance, and we’d love to welcome you and Tilly back soon.
Thank you, LE
Lovely jacket
Lovely jacket. Perfect fit. Staff in store very helpful when I collected it. The same great quality we expect from Fat Face.
23 oktober 2025
Svar från FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Having seen the Hoodie last year
Having seen the Hoodie last year, I was delighted to find it on-line, in stock, in my size and in the sale. A Great purchase all round!
7 september 2025
Svar från FatFace - SHREWSBURY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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