Ordering online was super simple for store collection. The only bit I was let down by was after 5 days I had no notification that it was in-store. I checked on the off chance that it was in and they s... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Benjamin was very helpful found me the perfect dress even ordered a petite length that I ended up changing back over for a regular length Salisbury Branch are fabulous and definitely go the extra mi... Se mer
Företaget har svarat
Although my local shop in Salisbury was unable to help me because of my size, I was directed to their website where I was able to purchase larger shirts and longer for the taller man. Well done Fatfac... Se mer
Företaget har svarat
Really friendly and helpful staff. I collected my jumper and also returned a top (too long) without any problems at all.
Företaget har svarat
Företagsinformation
Skrivet av företaget
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktuppgifter
8/10 Old George Mall, SP1 2AF, Salisbury, Wiltshire, Storbritannien
- 01722 340163
4,9
Utmärkt
135 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Had dress and jumper delivered but both…
Had dress and jumper delivered but both were too big took back to store in Salisbury excellent service cannot compliment the staff and service enough
Will certainly keep shopping there in the future
25 april 2023
Svar från FatFace - SALISBURY 2
Good afternoon, Barnett
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Salisbury store.
Take care, JB
T shirts, socks, jeans
T shirts, socks and hoody were fab, jeans fit at first really well but loosen up and become baggy quickly. Shame as loved them at first.
20 april 2023
Svar från FatFace - SALISBURY 2
Hi Nicola
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly staff
Friendly staff, very helpful. Unfortunately you didn't have the bag in the colour I wanted so I had to order online. Second one of these bags I have bought, they are perfect size.
19 april 2023
Svar från FatFace - SALISBURY 2
Hello Jane, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Staff at Salisbury store always so…
Staff at Salisbury store always so professional and helpful 🙂🙂
21 april 2023
Svar från FatFace - SALISBURY 2
Hi Maureen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love their stuff
Love their stuff, especially when they have a sale on haha deliveries so far turn up as promised, what more can I say 😀
18 april 2023
Svar från FatFace - SALISBURY 2
Hi Charis
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - SALISBURY 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Ordered online and delivery was swift
Ordered online and delivery was swift. I bought 3 items but had one item I needed to return so I returned it to my local branch of Fatface. The whole process was very straight forward. The person who dealt with my return in the Salisbury store was most helpful and efficient.
17 mars 2023
Svar från FatFace - SALISBURY 2
Hi there,
Thank you for taking the time to leave this wonderful review. I am glad that you enjoyed your shopping experience in our Salisbury Store. I will be sure to pass your comments on. Best Wishes DW
Svar från FatFace - SALISBURY 2
Hello Hillary,
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Friendly
Friendly, helpful staff. Shop has a lovely atmosphere, it’s quite small but has a nice range of stock. If they haven’t got the right size they will order it for you
20 januari 2023
Svar från FatFace - SALISBURY 2
Hi Lesley, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent customer service
Excellent customer service team who helped when I had a lot of problems with my delivery by Evri who delivered my parcel to the wrong address despite being advised the correct one one.
22 november 2022
Svar från FatFace - SALISBURY 2
Good afternoon, Adrian
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the service you received. We hope you continue to enjoy shopping with us.
Take care, JB
Great customer service.
The store assistants made it very easy to return items ordered online, in store.
19 november 2022
Svar från FatFace - SALISBURY 2
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I always shop for clothes in Fat Face
I always shop for clothes in Fat Face, l always have
and will continue to do so!
8 oktober 2022
Svar från FatFace - SALISBURY 2
Hi Mellisa, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent Customer Experience
Excellent customer service. Very efficient and friendly too. Thank you.
7 oktober 2022
Svar från FatFace - SALISBURY 2
Hello,
Thank you for your feedback . I am pleased to read that your shopping experience was a positive one and hope you look forward to shopping with us in the future.
All the best - KS
Svar från FatFace - SALISBURY 2
Hi Cynthia, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar från FatFace - SALISBURY 2
Hi Roy
Really pleased to hear everything went well with your online purchase. MJ
Great products from Fat Face as always…
Great products from Fat Face as always and very helpful and attentive staff
7 juli 2022
Svar från FatFace - SALISBURY 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
good service
27 juni 2022
Svar från FatFace - SALISBURY 2
Hi Stephen, Thank you for your 5 star review. Take care, - ES
Katrina was excellent helping my wife…
Katrina was excellent helping my wife and me .
Excellent clothes
Would recommend highly.
14 juni 2022
Omdöme utan inbjudan
Svar från FatFace - SALISBURY 2
Good Morning Trevor
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Salisbury store. Please be assured that I will pass this onto the crew members involved for you.
Have a great day!
EP
Friendly staff and very helpful
7 juni 2022
Svar från FatFace - SALISBURY 2
Good Afternoon Susie
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Salisbury store. Please be assured that I will pass this onto the crew members involved for you.
Have a good Afternoon!
EP
Fat face Salisbury is great !
Fat face Salisbury is great . The staff are always friendly and helpful . Just a lovely place to shop in!
27 april 2022
Svar från FatFace - SALISBURY 2
Hi Viv, thank you for your review, I am so pleased to hear that you had a positive shopping experience in Salisbury, this is wonderful to hear! Take care, LE
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.